Noc Technical Support Analyst L1

**the gig**You are adept at spinning plates - as well as blocking and tackling - as you are responsible for seeing the full resolution of all trouble tickets and serve as the first line of technical communication with our customers and field staff.You love collaboration and teamwork as you serve as a liaison between customers, providers, and Nitel's...

**Role Description**The Senior NOC Supervisor will play a critical role in ensuring the smooth operation of our 24x7 global technical support teams. The successful candidate will have a strong background in technical support and management, with a proven track record of delivering results in a fast-paced environment.Key Responsibilities:Ensuring that the...

ACERCA DE LA VACANTEFunciones del PuestoMonitor NMS (Network Monitoring Systems) for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production.Accurately document & manage all detailed client information and network-related activities and interactions in Salesforce ticketing system.Provide technical support for...

We are seeking a highly skilled Technical Support Engineer to join our team in San Jose, Costa Rica. As a Remote Network Technical Specialist, you will work closely with our NOC team to provide top-notch technical support and network services to our major clients.About the Role:Deliver exceptional technical support to customers via phone, email, or...

**Job Overview:**Crg Solutions seeks a skilled Network Operations Expert L1 to manage our IT operations and network infrastructure.**Responsibilities:**- Manage IT operations, including network equipment, switches, firewalls, and access points.- Provide technical support to resolve issues related to network infrastructure.- Serve as an escalation point for...

**Job Description**We are looking for a Systems Support Professional to join our team at Micro Focus. In this role, you will be responsible for evaluating system components, resolving issues, and improving system performance.The ideal candidate will have a strong background in technical support, NOC experience, and excellent communication skills. You will...

We are a leading telecommunications company, partner of elite organizations like Microsoft, Google, Cisco, and HP. We seek a skilled Remote Technical Support Specialist to work with one of our major clients in San Jose, Costa Rica. The ideal candidate will provide technical support and network services Monday to Friday from 9:00 a.m. to 6:00 p.m. and...

About the JobThis position is an entry-level role within our Network Operations Center (NOC) team.ResponsibilitiesMonitor NMS (Network Monitoring Systems) for faults and alerts, as well as enhance/refine NMS to provide more insight into production.Accurately document & manage all detailed client information and network-related activities and interactions in...

**About Us:**Crg Solutions is a leading provider of IT solutions and services.**Job Description:**We are seeking a highly skilled Technical Network Support Specialist to join our team. The successful candidate will be responsible for managing IT operations, network equipment, and providing technical support to resolve issues related to network...

The Micro Focus delivery organization operates 24/7x365, requiring engineers to work hybrid shifts including one weekend day. This collaborative team evaluates and resolves systems and network issues through proactive monitoring.Key Responsibilities:Evaluate systems components, software, infrastructure, and hardware peripherals for availability, reliability,...

About NitelNitel is a leading provider of managed network services, dedicated to delivering exceptional support and expertise to our clients.As a Network Operations Center (NOC) Analyst, you will play a critical role in ensuring the smooth operation of our network infrastructure and providing top-notch support to our customers.Responsibilities:Monitor and...

Job Description:Cloudera is looking for a Technical Partner Support Manager who has a passion for making partners successful.You will play a vital role in helping manage strategic partner relationships, work to deliver best in class recommendations that are aligned to both Cloudera and our partner's business objectives.The individual will work to ensure that...

Overview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or...

About the RoleWe are seeking an experienced Technical Support Professional to join our team as a Systems Configuration Analyst. This is an exciting opportunity for a skilled individual to work with cutting-edge technology, collaborating with colleagues to deliver high-quality results and exceed customer expectations.

Company OverviewMicro Focus is a leading provider of enterprise software solutions, with a strong commitment to delivering high-quality products and services.The company operates in a 24X7X365 environment, requiring engineers to work flexible shifts including weekends.Job DescriptionWe are seeking an experienced Technical Support Engineer to join our team....

**Job Overview:**Dwellworks Costa Rica Ltd is seeking a skilled IT Help Desk Analyst to join our team. As an IT Help Desk Analyst, you will be responsible for providing technical support to users across all levels of the company.**Key Responsibilities:**Manage help desk for third-party independent consultantsProvide user support in all time zonesServe as SME...

Role SummaryThis is a great opportunity to join a leading Microsoft solutions integrator as a Senior IT Analyst.As a member of our internal IT support and operations team, you will provide technical support and guidance to our employees, ensuring they have the tools and resources needed to perform their jobs effectively.**Responsibilities include:**Providing...

Smartsheet is looking for an Escalation Analyst to join our Technical Support team who will be responsible for assessing and monitoring open customer escalations.This role is critical in ensuring that escalations are routed to the right places and are cataloged and reported to leadership.This role does not interface directly with customers nor will it be...

Job OverviewWe are seeking a skilled Service Desk Analyst to join our team at Wipro Limited. As a Service Desk Analyst, you will be responsible for providing technical support and assistance to our clients.Company Overview:Wipro Limited is a leading technology services company that helps clients address their complex digital transformation needs. With over...

**Network Operations Specialist Job Summary**Micro Focus is seeking a Network Operations Specialist to join our team. In this role, you will be responsible for ensuring the stability and performance of our systems and networks.The ideal candidate will have a strong background in technical support, NOC experience, and excellent communication skills. You will...