Process Excellence Lead

hace 7 días


San José, San José, Costa Rica Smith+Nephew A tiempo completo

Life Unlimited.
At Smith+Nephew, we design and manufacture technology that takes the limits off living
We are seeking a highly skilled and strategic Process Excellence Lead with a Six Sigma Black Belt certification to drive continuous improvement, operational efficiency, and business transformation.
The ideal candidate will lead process improvement initiatives, deploy Lean Six Sigma methodologies, and improve operational excellence across multiple business service functions.
What will you be doing?
Process Improvement & Optimization : Lead and implement Lean Six Sigma (LSS) projects to drive operational excellence within GBS functions.
Identify, analyze, and improve business processes to increase efficiency, reduce waste, and optimize performance.
Implement automation, standardization, and standard methodologies across global processes.
Strategic Leadership & Customer Engagement : Collaborate with cross-functional teams, leadership, and customers to find opportunities for transformation.
Act as a change agent, fostering a culture of continuous improvement and innovation.
Develop and present process improvement proposals to senior leadership.
Metrics, Reporting, & Governance : Define, track, and report key performance indicators, dashboards, and performance metrics to measure improvement impacts.
Ensure compliance with regulatory and quality standards while implementing new processes.
Facilitate training and coaching on Lean Six Sigma methodologies across teams.
What will you need to be successful?
Education: Bachelor's or Master's Degree in Industrial Engineering, Project Management, Business Administration or other related field, or equivalent work experience.
Should have a minimum of 5 to 10 years of relevant experience in process excellence, transformation, and continuous improvement & change management.
Black Belt Certification is preferred.
Should have proven expertise in Lean, Kaizen, Agile, and process automation (RPA, AI, or digital transformation tools) Prior experience with ERP systems , workflow automation, and process mining tools is preferred.
ExL multinational matrixed organization.
Strong business sense with a data-driven approach to decision-making.
Strong leadership, customer management, and change management skills.
Excellent analytical, problem-solving, and project management capabilities.
You.
Unlimited We believe in creating the greatest good for society.
Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about on our website.
Other reasons why you will love it here
Your future: stock purchase program, referral bonus, subsidy in transport and food, recognition program.
Work/Life Balance: Extra days off, birthday off, voluntary hours.
Your Wellbeing: company doctor, medical insurance, gym, health campaigns, employee assistance program, parental leave.
Flexibility : Hybrid work model (for more professional roles), flexible schedules.
Training: Training program, unlimited learning.
Extra perks: employees association, and more…



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