Telephone Operator Agent

**Position Summary**The Spanish Interpreter/Operator will have a hybrid role.He/she will work as an interpreterduring periods of peak volume.When interpreting, he/she is primarily responsible for handlingcalls on demand and renders meaning of conversations in the consecutive mode betweenspeakers of two different languages.The interpreter must possess good...

**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...

Overview: Teleperformance Costa Rica is seeking a Customer Support Representative to join our team. As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, and basic tech support, while also documenting your interactions.Key Responsibilities:Handle telephone calls from customers per the established...

We value diversity and open dialog to spur ideas, working closely together to achieve our ambitious goals.And we're a great place to work too - we were awarded the **_2021 Bay Area Best Places to Work Award from San Francisco Business Times and the Silicon Valley Business Journal and Inc_**.We are looking for team members who share our commitment to...

**Overview:**At Teleperformance Costa Rica, we are seeking a skilled and empathetic Customer Support Representative to join our team. As an agent, you will be responsible for answering incoming calls from customers regarding general inquiries, billing, payments, basic tech support, and customer service.**Responsibilities:- Handle telephone calls from...

**Job Number** 22120725**Job Category** Rooms & Guest Services Operations**Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all guest check-ins, check-outs, room assignments, and...

Overview:**Empowering people with fast and effective lending solutions.**Monifai is an emerging market leader, providing secure digital financial solutions to help people grow and thrive.As the first cash-free certified fintech in Costa Rica, we are expanding our access to capital to new markets in Costa Rica and across Latam.**Responsibilities**:- Manage...

**Job Number** 22124409**Job Category** Rooms & Guest Services Operations**Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all guest check-ins by confirming reservations,...

**Who we are**:TCS World Travel have been enriching lives through our all-inclusive jet expeditions and custom itineraries for almost 30 years.We are the world's most awarded private jet expedition company.Our all-inclusive journeys deliver unparalleled and meaningful experiences, with exceptional service, in unique destinations around the globe.We are also...

**ABOUT UA/UNIFORM ADVANTAGE BRANDS**As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020.While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working space,...

**Job Number** 22149113**Job Category** Reservations**Location** Costa Rica Marriott Hotel Hacienda Belen, P. O.Box 502-4005, San Jose, Costa Rica, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify...

**Job Number** 22160108 **Job Category** Rooms & Guest Services Operations **Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process all guest calls,...

Overview: We’re looking for a D2D Collector Agent to be responsible for collections from Monifai’s customers. The role will be based in Costa Rica and sit in the Collections unit. **Empowering people with fast and effective lending solutions.** Monifai is a modern fintech solution that offers a simplified, 100% digital way to access money without...

Overview: Estamos buscando un Localizador de Calle o Agente de Cobranza D2D que se encargue de las cobranzas de los clientes de Monifai. El puesto tendrá su base en Costa Rica y se ubicará en la unidad de Cobros. **Empoderar a las personas con soluciones de préstamos rápidas y efectivas.** Monifai es una solución fintech moderna que ofrece una forma...

USTO comprises two sister brands Europe Express and YMT Vacations, each providing decades of experience in custom independent and group travel for North American travelers throughout Europe and other popular destinations around the world. Together they are a $100 million+ revenue business, a significant and strategically important part of the $1billion+...

**Job Number** 22191236 **Job Category** Reservations **Location** Solaz a Luxury Collection Resort Los Cabos, KM 18.5 Carretera Transpeninsular CSL-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests,...

**Technical Solutions Rep ENG-SPA** **Description of the role** **Responsibilities**: - Technical Solutions Representative successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve...

**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions. **Competencies**:Active listening, empathy result-oriented **Responsibilities**: - Handle telephone calls from customers per the established criteria -...

Job DescriptionThe Service Desk Agent will be responsible for helping users resolve issues with computer hardware or software.They will respond to user inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues for users.They will also work closely with other IT department personnel to aid in tasks that are...

**Job Number** 22191236**Job Category** Reservations**Location** Solaz a Luxury Collection Resort Los Cabos, KM 18.5 Carretera Transpeninsular CSL-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all reservation requests, changes,...

Présentation de l'entreprise QualfonNous sommes à la recherche d'un agent multilingue pour rejoindre notre équipe. Nous sommes situés dans le centre commercial Eurocenter à Barreal de Heredia.Mission et valeursL'objectif principal de Qualfon est d'aider les personnes à poursuivre leur carrière en créant des opportunités de développement...

**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...

**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...

**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...

**Technical Solutions Rep ENG-SPA****Description of the role****Responsibilities**:- Technical Solutions Representative successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.- Respond to service, product, technical, and customer- Resolve incoming...

**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...

**_Position Overview: _** **_Position Specific Expectations: _** - Demonstrates functional skill in communicating and explaining basic account information to customers with a focus on first-call resolution. - Identify and recommend additional products and services that will enhance the overall customer experience. - Multitask multiple tools and systems...

**Job Number** 22120725 **Job Category** Rooms & Guest Services Operations **Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

Overview: **Empowering people with fast and effective lending solutions.** Monifai is a modern fintech solution that offers a simplified, 100% digital way to access money without experiencing slow, manual processes. Come join our global team and grow your career now. **Responsibilities**: - Manage all customer communications and services relating to...

This role is located in Costa Rica and requires all applicants to already have the rights to live and work in Costa Rica before applying.ABOUT THE JOBPlanning, organization & operation of services such as transfer in, transfer out, transfers between hotels, tours, charter operation and cruise line operation, airport Meet&GreetsMake transportation quotes for...

**This role is located in Costa Rica and requires all applicants to already have the rights to live and work in Costa Rica before applying.****ABOUT THE JOB**- Planning, organization & operation of services such as transfer in, transfer out, transfers between hotels, tours, charter operation and cruise line operation, airport Meet&Greets- Make transportation...