Technical Support: Intern Opportunity For

hace 1 día


San José, Costa Rica Microsoft A tiempo completo

Every year, we welcome thousands of university graduates from every corner of the world to join Microsoft.
You bring your aspirations, talent, potential—and excitement for the journey ahead.
Microsoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Learn more about our cultural attributes

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way.
You'll be empowered to build community, explore your passions, and achieve your goals.
This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience our culture full of diverse community connection, executive engagement, and memorable events.
Are you ready to join us and create the future?
Come as you are, do what you love—start your journey with us today
**Responsibilities**:
**Responsibilites**
- Reviews issues and contacts customers to understand issue.
Ensures customers stay informed as to the status/solution of their issue.
Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
- Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.
- Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
- Provides feedback to improve products to more senior engineers or technical advisors.
- Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.
**Qualifications**:
**Minimum Qualifications**
- Bachelor's Degree in Information Technology, Computer Science or related field and with at least one semester/quarter remaining before ending University.
**Preferred Qualifications**- Passion for technology and working with customers.- Strong balance of both business and technical skills.- English Language intermediate or advanced is a plus.
- Demonstrated self-learner, seeks information about the underlying needs of customers, and builds customer/partner relationships.
- Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
- Excellent verbal and written communication, analytical and presentation skills.
- Microsoft Technology Certifications.
- One year of experience with VB, C/C++/C# and/or XM.
Visit our Careers FAQ Page to learn more about the interview process and answers to commonly asked questions.



  • San José, Costa Rica Microsoft A tiempo completo

    Every year, we welcome thousands of university graduates from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    About Us">We are a global provider of technical support services, specializing in cloud-based solutions. Our team is passionate about delivering exceptional customer experiences and making a lasting impact.Job Description">As a Technical Team Manager, you will lead a high-performing team of support engineers, ensuring seamless delivery of technical services...

  • Technical Intern

    hace 1 día


    San José, Costa Rica Tek Experts A tiempo completo

    Overview:Tek Experts is looking for students of Technical and professional High Schools (Colegios Técnicos Profesionales) that need to complete a professional internship for graduation and are interested in expanding their knowledge and experience in a professional and friendly environment.You are not only going to start as an intern, but you're also going...


  • San José, San José, Costa Rica Northwind Technical Services A tiempo completo

    About the RoleAt Northwind Technical Services, we are seeking a skilled Software Developer to join our team. This role offers a unique opportunity for growth and development in a dynamic environment.


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting services to clients...


  • San José, San José, Costa Rica Citi A tiempo completo

    Citi is a leading financial services company that provides banking and other financial products and services to individuals, corporations, governments, and institutions.About the RoleWe are seeking a skilled Technical Expert to join our team of professionals who provide technical and business support for users of Citi Applications. As a key member of our...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Overview:We are seeking a seasoned Business Leader to spearhead our Technical Support Team. As the key business leader, you will be responsible for building, managing, and developing a team of 15-20 support engineers, ensuring exceptional customer service delivery.This role requires strong leadership skills, as you will be a point of contact for customers,...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Bosch Service Solutions is a leading global provider of business process outsourcing solutions, leveraging cutting-edge technology and the Internet of Things to develop innovative services in the areas of mobility, monitoring, and customer experience.We are seeking an experienced Technical Support Specialist to join our team in San Francisco, Costa Rica....


  • San Francisco, Heredia, Costa Rica Vdart Inc A tiempo completo

    Overview At Vdart Inc, we are seeking a highly skilled and dedicated Technical Support Specialist to join our IT team. This role will provide critical support for the organization's IT infrastructure, ensuring seamless day-to-day operations and minimizing downtime. The successful candidate will possess excellent technical skills, outstanding customer...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    About Us:Tek Experts is a leading provider of technical services, dedicated to delivering exceptional customer experiences. We are committed to empowering our team members to succeed and grow in their careers.Job Description:We are seeking an experienced Technical Team Lead to join our team. In this role, you will be responsible for managing a team of 15-20...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at Microsoft.About the RoleThis is a unique opportunity to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.Responsibilities:Own, troubleshoot and solve customer technical issues through...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    About Bosch Service SolutionsBosch Service Solutions is a leading global provider of Business Process Outsourcing for complex business processes and services. Leveraging cutting-edge technology and the Internet of Things, the company develops innovative service solutions across various sectors.Job SummaryWe are seeking a Technical Support Specialist to join...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    At Microsoft, we strive to empower every person and organization on the planet to achieve more. Our culture is built on a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. This enables us to create life-changing innovations that impact billions of lives worldwide.We are seeking a highly skilled Technical...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Company OverviewCiti is a leading financial services company that offers a supportive environment for women to start and develop their careers in technology. Our Women In Technology Program is designed to provide participants with a foundation of knowledge and training required to contribute as valuable resources in Citi.Job DescriptionAs an intern, you will...


  • San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    At Teleperformance Costa Rica, we are seeking a highly skilled and experienced Multilingual Technical Support Representative to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and technical support.About the Role:We are looking for a candidate who can provide top-notch technical...


  • San José, Costa Rica Microsoft A tiempo completo

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...


  • San José, Costa Rica Microsoft A tiempo completo

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...


  • San José, San José, Costa Rica Encore Theme A tiempo completo

    Role OverviewWe are seeking a skilled Technical Support Specialist to join our Encore Theme team. As a key member of our service desk, you will be responsible for providing top-notch support to our clients.Key ResponsibilitiesClient Interaction: Handle client queries and issues in a professional and courteous manner.Ticket Management: Accurately log and...


  • San José, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you This person will be responsible for remote technical support/troubleshooting along with the ordering of mobile devices and customer service...


  • San José, San José, Costa Rica Palo Alto Networks A tiempo completo

    Job OverviewPalo Alto Networks is a leading cybersecurity company that requires a Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing technical support to our valued customers, ensuring their environments are secure and running smoothly.Key ResponsibilitiesProvide technical support to...