Call Center Agent
hace 3 semanas
As a Call Center Agent, you will:
Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable.
Take necessary follow up actions until the customer issues are fully resolved.
What You'll Do:
Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer's account information.
Negotiate payment terms/arrangements if applicable.
Review account status/information thoroughly to understand the customer's inquiry/need.
Respond to inquiry/need and decide upon the most appropriate solution, if applicable.
Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.
Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.
Other duties as assigned
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Call Center Agent
hace 12 horas
Heredia, Costa Rica TransUnion A tiempo completoTransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: Neustar, a TransUnion company, was recently acquired and all recruiting is taking place in coordination with TransUnion. The Call Center Agent is responsible of analyzing business information. In this role, the Call Center Agent confirms reliable data of businesses using...
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Call Center Agent
hace 2 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is currently looking for **Call Center Agents** (Work from Office) in Belen, Heredia, Costa Rica.**Bill Gosling Outsourcing is committed to the career development of our people.We are still growing with new and exciting opportunities.We are hiring Call Center Agents for new and growing accounts - Be a part of our team!!**As a **Call...
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Business Development Representative
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Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo_Are you looking for a new exciting opportunity where you can sharpen and develop new skills?_ We are looking to hire **Business Development Representatives** to join our team. You will have be responsible for creating and maintaining professional and profitable relationships with dealer customers within an assigned territory. This is an exciting...
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Business Development Representative
hace 2 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo_Are you looking for a new exciting opportunity where you can sharpen and develop new skills?_We are looking to hire **Business Development Representatives** to join our team.You will have be responsible for creating and maintaining professional and profitable relationships with dealer customers within an assigned territory.This is an exciting opportunity to...
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Loan Verification Specialist
hace 4 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo_Are you looking for a new exciting opportunity where you can sharpen and develop new skills?_ We are looking to hire **Loan Verification Specialists** to join our team. This is an exciting opportunity to further enhance your call center and customer skills and work with a Global company with lots of career growth opportunities! Bill Gosling Outsourcing...
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Loan Verification Specialist
hace 2 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo_Are you looking for a new exciting opportunity where you can sharpen and develop new skills?_We are looking to hire **Loan Verification Specialists** to join our team.This is an exciting opportunity to further enhance your call center and customer skills and work with a Global company with lots of career growth opportunities!Bill Gosling Outsourcing...
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Experienced Call Center Agents
hace 4 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo**Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!** Bill Gosling Outsourcing is currently looking for **Experienced Call Center Agents** to work based on our beautiful office in Costa...
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Entry Level Call Center Agents
hace 4 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo**Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!** Bill Gosling Outsourcing is currently looking for **Entry-Level Call Center Agents** to work based on our beautiful office in Costa...
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Experienced Call Center Agents
hace 3 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo**Bill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started!**Bill Gosling Outsourcing is currently looking for **Experienced Call Center Agents** to work based on our beautiful office in Costa Rica.**Bill...
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Entry Level Call Center Agents
hace 2 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo**Bill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started!**Bill Gosling Outsourcing is currently looking for **Entry-Level Call Center Agents** to work based on our beautiful office in Costa Rica.**Bill...
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Call Center Specialist
hace 2 semanas
Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...
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Call Center Specialist
hace 2 semanas
Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...
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Call Center Specialist
hace 2 semanas
Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...
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Gbs Contact Center Junior Agent
hace 12 horas
Heredia, Costa Rica British American Tobacco A tiempo completo**BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER / JUNIOR AGENT** **SENIORITY LEVEL**:Entry Level **FUNCTION**: Finance **LOCATION**:Heredia, Costa Rica **ROLE POSITIONING AND OBJECTIVES** This role is part of GBS Finance. The role is responsible for taking calls from retailers contracted with Reynolds and their sales representatives. Resolve...
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Technical Support For Call Center
hace 2 semanas
Heredia, Costa Rica Pertec Global Services A tiempo completo**technical support for call center - monday and tuesday position**:**Su bot ha sido bloqueado**- Heredia- Heredia- experiência- 0 años- Otro- indefinido- tiempo parcial- salario- no especificado- publicado- hace 10 horas
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Senior Client Services Call Center Representative
hace 1 semana
Heredia, Costa Rica Experian A tiempo completoCompany DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...
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Wfm Reporting
hace 2 semanas
Heredia, Costa Rica Sykes Costa Rica A tiempo completo**Objective**:To assist with short and mid-range planning based on continuous analysis of forecasted requirements, trends, staffing variables, and real-time performance of operations based on workforce management principles for the contact center.The WFM 1 position must determine alternative plans to successfully meet key performance indicators (KPIs)...
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Contact Center
hace 6 días
Heredia, Costa Rica British American Tobacco A tiempo completo**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER / JUNIOR AGENT** **SENIORITY LEVEL**:Entry Level **FUNCTION**:...
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Call Center Specialist For Ebike
hace 2 semanas
Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...
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Contact Center Agent
hace 1 semana
Heredia, Costa Rica British American Tobacco A tiempo completo**BAT is evolving at pace - truly like no other organisation.****To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.Come be a part of this journey!****BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER AGENT (JUNIOR LEVEL)****SENIORITY LEVEL**:Non-management**FUNCTION**:...