Workplace Experience Specialist
hace 1 día
About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate.
We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.
As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That's why we're committed to our purpose to shape the future of real estate for a better world.
We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.
And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
What this job involves (Provide a short job summary paragraph)
We are currently seeking a dynamic individual for the role of Workplace Experience Specialist - Housekeeping to join our team:
**Location**: San Jose, Costa Rica
**Work schedule**: Monday to Friday, 8:00 am to 5:00 pm.
**Work model**: On site
**Contract Type**: Indefinite-term
What is your day to day?
Executes routine walkthroughs and assessments, proactive work order entry, execution timeliness and follow up.
Guarantees services requested by occupants and visitors related Customer Experience are provided, complying with the response times defined on the Response Priority Matrix.
Identify insights from data on FSC requests to enhance customer experience.
Ensure safe, efficient, and cost-effective Class A building general cleaning and janitorial services within the agreed upon service levels for customer facing and non-customer facing areas at MS sites.
Coordinate maintenance of all existing, new, and replacement interior plants according to MS design language.
Ensures that only healthy plants are displayed on site.
Conducts periodic inspections to ensure spaces are clean and tidy.
Desired experience and technical skills
2-3 years' experience leading Housekeeping & Janitorial teams, preferably over 20 persons
Required
Business Administration, Industrial Engineering, or similar bachelor's degree or higher.
Preferred
English as second language
Certifications related to Industry Standards, Customer Services, ISO, Project Management, etc.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
-
Workplace Experience Manager
hace 6 días
San José, Costa Rica JLL A tiempo completoAbout JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...
-
Workplace Experience Coordinator
hace 1 día
San José, Costa Rica Jll A tiempo completoAbout JLL- We're JLL—a leading professional services and investment management firm specializing in real estate.We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.As a global Fortune 500 company, we also have an inherent...
-
San José, San José, Costa Rica At-Risk International A tiempo completoAbout the Role:We are seeking a highly skilled Strategic Workplace Violence Prevention and Investigation Specialist to join our team at At-Risk International. This is a unique opportunity for an experienced professional to make a meaningful impact in preventing and investigating workplace violence incidents.About Us:At-RISK International is a leading...
-
Workplace Experience Strategist
hace 3 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAt Equifax, we empower our employees to reach their full potential.The Employee Engagement Leader plays a pivotal role in fostering a positive and inclusive work environment by designing and implementing employee-centric programs and initiatives. This position is responsible for leading the internal communication strategy, partnering with management to...
-
Workplace Operations Director, Latam
hace 1 día
San José, Costa Rica The Coca-Cola Company A tiempo completoAs the **Global Workplace Solutions, Workplace Operations Director LATAM**, you will enable high performance, reliability, and operational excellence of the TCCC global workplace locations, amenity services, regional experience, asset and infrastructure management.This role is an active member of the regional networked team accountable for working together...
-
Digital Experience Specialist
hace 9 horas
San José, Costa Rica Cisco Systems A tiempo completoCPX-Digital Experience Specialist**Who You Are**:The Americas Digital Experience team is seeking a Digital Experience Specialist who will drive the renewal and growth for Cisco's recurring revenue offerings in the Americas, including services, subscriptions, and software.This will be accomplished through a digital hybrid support model where we passionately...
-
Digital Workplace Deployment Strategist
hace 4 días
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees.Microsoft 365 FastTrackThe Digital Workplace Deployment Strategist serves as a deployment coordinator, demonstrating both technical and project governance capabilities.This role will continually grow, learn,...
-
Facilities And Workplace Manager
hace 1 día
San José, Costa Rica Gensler A tiempo completoYour RoleThis individual is someone who inspires and implements great experiences for our team members every day by ensuring high quality office services programs and support.Use your passion for service and attention to detail to help the Gensler team with day-to-day office matters and clerical tasks.As a Facilities and Workplace Manager, you will be an...
-
Employee Experience Insights Specialist
hace 3 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the Role:We are seeking a detail-oriented and customer-obsessed Employee Experience Insights Specialist to join our Amazonian Experience Survey Program (ExSP). The successful candidate will have a key role in building, deploying, and reporting employee-as-customer experience surveys that collect valuable feedback.Key Responsibilities:Collaborate with...
-
Customer Experience Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Patientpop A tiempo completoWe are seeking a Customer Experience Specialist to welcome and coordinate with our customers during their initial experiences with Tebra. This role is critical in setting the tone for our customer's first interactions with us.Your Key Responsibilities:• Provide exceptional customer service by engaging with customers, creating a positive experience, and...
-
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo3+ years' experience with employee or customer experience improvement- Able to prioritize and work quickly in complex, fast-paced environment; handling multiple projects simultaneously- Excellent attention to detail and relentless commitment to follow-throughJob summaryDo you have a passion for improving the employee experience?Do you love surveys and their...
-
San José, Costa Rica Pfizer A tiempo completoWhy Patients Need YouTechnology impacts everything we do.Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing.Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making...
-
Customer Experience Specialist
hace 5 días
San José, San José, Costa Rica Nitel A tiempo completoCompany Overview: Nitel is a leading organization dedicated to delivering exceptional service to its customers. Our team works tirelessly to ensure that every interaction with our clients meets the highest standards of quality and professionalism.Salary: The estimated annual salary for this position ranges from $55,000 to $75,000, depending on experience and...
-
Operations Manager, Workplace Solutions and Facilities
hace 1 semana
San José, San José, Costa Rica Cencora A tiempo completo**About the Role**We are seeking a highly skilled Operations Manager to join our Workplace Solutions team. In this role, you will be responsible for creating and maintaining effective, efficient, and professional workplace environments for our organization.Key Responsibilities:Coordinate business operations, initiatives, and manage day-to-day facility...
-
Specialist-guest Experience
hace 3 días
San José, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 23013245 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel San Jose Escazu, Avenida Escazu, Escazu, San Jose, Costa Rica **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...
-
Workplace Violence Prevention Manager
hace 1 día
San José, Costa Rica At-Risk International A tiempo completo**Description****Responsibilities**- Eager, professional, and good communicator wanting to learn a new skill.Hiring at entry level, with the ability to work your way up.- Conduct interviews of victims, witnesses, and persons of interest utilizing established interviewing techniques and skills specific to corporate investigations.- Conduct investigations...
-
Specialist-Guest Experience
hace 23 horas
San José, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 23013245**Job Category** Rooms & Guest Services Operations**Location** AC Hotel San Jose Escazu, Avenida Escazu, Escazu, San Jose, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and...
-
Corporate Learning Experience Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Jll A tiempo completoAbout the RoleWe are seeking a skilled Corporate Learning Experience Specialist to join our team. In this role, you will play a key part in ensuring robust employee upskilling and development through targeted learning experiences.Key ResponsibilitiesAs a Corporate Learning Experience Specialist, your primary responsibilities will include:Facilitating...
-
San José, San José, Costa Rica The Coca-Cola Company A tiempo completoJob OverviewThe Coca-Cola Company is seeking a highly skilled and experienced Strategic Workplace Operations Director to lead our operations in LATAM. This role is responsible for driving high performance, reliability, and operational excellence of our global workplace locations, amenity services, regional experience, asset, and infrastructure...
-
Dedicated Customer Experience Specialist
hace 3 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoOverviewAmazon Support Services Costa Rica Srl is a leading provider of customer service solutions. As a Dedicated Customer Experience Specialist, you will be part of our team that delivers exceptional support to our customers.About the RoleThis is a full-time, permanent position based in Costa Rica. You will work closely with our team to provide...