Employee Experience Insights Specialist

hace 2 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

About the Role:

We are seeking a detail-oriented and customer-obsessed Employee Experience Insights Specialist to join our Amazonian Experience Survey Program (ExSP). The successful candidate will have a key role in building, deploying, and reporting employee-as-customer experience surveys that collect valuable feedback.

Key Responsibilities:

  • Collaborate with an experience survey Program Manager and customers to design surveys that meet their needs
  • Participate in the intake of new customer requests and provide support during survey administration
  • Own one or more ExSP program management areas, making decisions and taking action to drive excellence in the survey program
  • Experience working in Qualtrics or other survey platform and designing, implementing, reporting, and analyzing employee surveys

Requirements:

  • 3+ years' experience as an HR Specialist
  • Experience with JavaScript and CSS

About Us:

Amzn Support Srvcs Costa Rica is committed to delivering exceptional experiences for our employees. We believe that by listening to their feedback and acting on it, we can create a delightful work environment that fosters growth and satisfaction.

Become Part of Our Team:



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