Director Human Resources Ssa

hace 2 semanas


San Francisco, Heredia, Costa Rica Dhl Express A tiempo completo

OVERALL ROLE PURPOSE:  This role acts as the primary interface between HR and the SSC Finance business in each location to provide consultative advice to senior stakeholders and assist them in achieving their business goals.The role also overseas the provision more in-depth support to business units to improve over all productivity with an organisation, through leadership of the local HR team.Counsel provided covers many or most of the following areas: recruiting, compensation, benefits, performance management, training, employee and labor relations, succession planning, and employee communications.
Also oversea's HR practice in the Buenos Aires SSC and coordinates with local HR   In addition the HR will often serve as host HR support to other functions/divisions located on the site which includes employees from  US Customer Services, GBS IT Services, GHO etc.
The role is also part of the Global SSC HR Leadership team so needs to align as appropriate with HR practices across the SSC environment while clearly identifying and managing local requirements RESPONSIBILITIES:
• Identifies business needs and researches new approaches, strategies and the changes ahead, & consults with leadership of the business unit or subsidiary on  strategic and tactical human resources issues
• Consults with Senior line management in implementing core human resource processes including but not limited to employment, labor and employee relations, compensation, benefits, performance management and workforce planning within a specific business unit or subsidiary, and interpret and apply human resource policies, programs, procedures and compliance with applicable regulations.

• Prepares reports and analyzes data from human resource information systems for information reporting and management decision making.

• Guides Business Partners, managers and employees to investigate and resolve employee relations issues, effective management of local compensation in line with policy and market, and ensure talent acqusition and development
• Manages the team to deliver internal communication materials regarding benefits, compensation, and other human resources policies and procedures or other internal business issues.

• Manages the team and individually supports executive, exempt, technical, non-technical and nonexempt recruiting support and counsel including sourcing, interviewing candidates, conducting reference checks, preparing correspondence, and extending employment offers.

• Maintains data in HRIS systems and to ensure accurate HR reporting to support decision making within the location and across SSC's
• Supports HR practice in the BUE SSC through management coordination in both SJO and BUE and coordination with local HR in BUE.
JOB CONDITIONS: The job is regularly performed in office environment, which would typically be a cubicle where moderate noise would be heard.
According to the position's requirements, relocation into other DHL local or international subsidiaries may take place.
THE JOB DESCRIPTION ABOVE IS NOT ALL ENCOMPASSING.DHL GBS RESERVES THE RIGHT TO CHANGE OR MODIFY THIS JOB DESCRIPTION WITHOUT PRIOR NOTICE.


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