Noc Analyst I

hace 5 días


San José, San José, Costa Rica Nitel A tiempo completo

**the position**

**what you'll do**
- Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production.
- Document all network-related activities in ticketing system.
- Provide technical support for telecom transport services T1, DS3, OCx, Fiber, and Ethernet facilities.
- Provide a single point of interface to internal and external clients on issues pertaining to our MPLS, Internet, VoIP, and other managed services.
**what you'll bring to succeed**
- Bachelor's degree in a technical discipline is required
- Minimum of 2 years of overall relevant experience
- Minimum of 1 year of experience with Cisco Routers
- Excellent verbal and written communications skills
- Knowledge and usage of Solarwinds and Cacti or similar monitoring tools
- Layer 2/Layer 3 routing/switching knowledge
- Understanding of multiple routing & switching protocols
- Ability and availability to be on-call 24 hours a day on a rotating schedule
- Experience with SNMP (Simple Network Management Protocol)
- Hands-on experience with Networking Products (Cisco, Foundry, Juniper)
- Organization, a detail-oriented mindset, and the ability to effectively handle concurrent projects
- Knowledge of VoIP technologies
- Current Cisco CCNA or CCNP certification a plus

**what success looks like**
- Quality Control: You will ensure that customers receive the exact product/service (equipment, bandwidth, throughput, etc.)
ordered.
**what we believe**
- Put Customers First
- Think as an Owner
- Win as a Team
- Act with Integrity
- Be Better Every Day


  • Noc Analyst Ii

    hace 3 semanas


    San José, San José, Costa Rica Nitel A tiempo completo

    **the position****what you'll do**- Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production.- Document all network-related activities in ticketing system.- Provide technical support for telecom transport services T1, DS3, OCx, Fiber, and Ethernet facilities.- Provide a single point of interface to...

  • Business Analyst I

    hace 2 semanas


    San José, San José, Costa Rica Object Technology Solution A tiempo completo

    **About us**:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999.OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model.Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...


  • San José, San José, Costa Rica L. L. Bean A tiempo completo

    We are seeking an experienced Accounts Receivable Analyst I to join our team. In this role, you will be responsible for maintaining customer accounts and records, preparing and processing invoices, and communicating with customers via phone, email or mail.As an Accounts Receivable Analyst I, you will work closely with the accounts receivable team to develop...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    Company Overview: At TreviPay, we aim to revolutionize B2B payments by providing innovative solutions that streamline processes and improve customer experiences. Our team is dedicated to delivering exceptional results through collaborative efforts and a supportive environment.">Salary and Benefits: We offer a competitive salary and a comprehensive benefits...


  • San José, San José, Costa Rica Reclutamiento It A tiempo completo

    Professional Growth, stability and Development, we are a telecommunications company partner elite for Microsoft, Google, Cisco, HP and other, we search remote Technical support Specialist to work with one of the biggest customer in San José Costa Rica as a technical support and network Specialist.**Offer**:*Ammount range 750 to 850 USD at month, Benefits...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    Company Overview:Syniverse is a leading global technology company that empowers connectedness. We develop innovative solutions to enable seamless communication, ensuring our customers can stay connected wherever they go.About the Role:The Network Operations Center (NOC) Technician I plays a critical role in maintaining the reliability and performance of...


  • San José, San José, Costa Rica Netskope A tiempo completo

    About Our Team:Netskope's Channel team is dedicated to helping partners succeed in the cloud era. As a Channel Analytics Analyst, you will play a crucial role in driving business growth and enhancing customer experiences through data-driven insights.Your Key Responsibilities:Data Analysis & Reporting:- Analyze complex data sets to identify trends, patterns,...

  • Financial Analyst II

    hace 6 días


    San José, San José, Costa Rica Emerson A tiempo completo

    **Job Overview**At Emerson, we're looking for a highly skilled Billing Analyst I to join our team. This role is responsible for utilizing multiple systems to track information, gather data, and document communication with customers.As a Billing Analyst I, you will be the primary point of contact for customer inquiries and issues within the credit to cash...

  • Financial Data Analyst

    hace 7 días


    San José, San José, Costa Rica Moody'S A tiempo completo

    About the Role: We are seeking a skilled Financial Data Analyst to join our team at Moody's. As a key member of our Ratings Operations & Controls organization, you will play a critical role in supporting ratings accuracy and timely market impact.The successful candidate will have a strong background in financial analysis, with experience in reviewing and...

  • Financial Analyst I

    hace 2 días


    San José, San José, Costa Rica L. L. Bean A tiempo completo

    We are seeking a highly skilled Financial Analyst to join our team of professionals dedicated to delivering exceptional customer experiences.About the RoleThe ideal candidate will be responsible for maintaining customer accounts and records by performing various accounts receivable functions.Key Responsibilities:Maintain accurate and up-to-date customer...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    We're looking for a skilled Network Operations Center Technician I to join our team at Syniverse. As a member of our NOC team, you'll play a critical role in ensuring the performance of our global networks, products, platforms, and services. You'll work in a team environment and be accountable for providing resolution with sense of urgency and in...


  • San José, San José, Costa Rica Grupo Stt A tiempo completo

    Company OverviewGrupo Stt is a leading provider of procurement solutions, dedicated to delivering value-driven insights and expertise to its clients. With a strong focus on strategic spend management, we empower businesses to achieve their goals through informed decision-making.We are seeking an experienced Sr. Category Analyst to join our team, responsible...


  • San José, San José, Costa Rica Grupo Stt A tiempo completo

    About the RoleThis role involves working closely with our Center of Excellence to develop and execute procurement strategies that drive incremental value across the organization. As a Sr. Category Analyst, you will be responsible for program assessment, critical metric analysis, and data aggregation to identify key opportunities for improvement.With a strong...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Job Summary**We are looking for a highly skilled Business Development Analyst to join our team at Emerson. As a Project Planning Specialist I, you will be responsible for providing planning and controlling support to multi-projects.Main Responsibilities:Provide business-level information and specific reports to Management on project status and...


  • San José, San José, Costa Rica Bacardi A tiempo completo

    Job DescriptionWe are seeking a skilled Procurement Support Analyst to join our team. In this role, you will have the opportunity to develop your skills and expertise in indirect procurement, working closely with our global team to drive business growth and improve processes.Key Responsibilities- Raise purchase orders for all indirect procurement categories,...


  • San José, San José, Costa Rica Emerson A tiempo completo

    The job handles and create purchase order that is being placed on the suppliers around the globe.The analyst will have to coordinate and collaborate with all of the support groups that will result to on time delivery of products being ordered.**In this Role, Your Responsibilities Will Be**:- Quality control of purchase requisitions- Ascertains if complete...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is a global leader in developing innovative technology to enable intelligent cars to safely react to traffic changes and keep travelers connected. We work with some of the world's most recognized brands, including eight of the top 10 banks and four of the top 5 global technology companies. Our team offers an innovative culture and great benefits to...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company OverviewAmazon is a leading technology company with a strong commitment to customer satisfaction and safety. As a multinational organization, we have a diverse range of products and services that cater to customers worldwide.Job DescriptionWe are seeking a highly skilled Business Intelligence Analyst to join our Product Safety and Compliance team in...