Kyc Operations Group Manager

hace 4 semanas

San Francisco, Heredia, Costa Rica Citi A tiempo completo

KYC Operations Group Manager is a senior professional responsible for performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team.
The overall objective is to use cross-functional knowledge to lead the Costa Rica PBWM AML/KYC team to achieve operational goals and maximize
business impact.
This role will manage operational planning and performance and is expected to perform
all applicable management tasks for internal KYC (Know Your Client) program at PBWM Costa Rica Citi Team.
**Responsibilities**:
Ensure that an end-to-end process assessment is conducted to analyze and determine full impact to volume, capacity as well as procedure alignment, etc.
Adapt to changes in KYC client population, regulatory commitments, internal compliance commitments, etc., as appropriate

Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g.,performance evaluations, hiring and disciplinary actions).
Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues

Effectively supervise the activity of others and create accountability with those who fail to maintain these standards related to end-to-end account blocking drivers as well as client impact assessments.
Identify and escalate trends, issues, technology drivers that impact red flags as necessary to detect money laundering and/or terrorist financing to senior management associated with highly sensitive, high profile complex client relationships within the Wealth portfolio

Represent Know Your Client (KYC) Costa Rica team in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the business, compliance, and operations to provide transparency on initiatives as well as key business partners i.e., Wealth Advisors, Regional Business heads, Legal; etc.
Oversight of KYC reviews and associated due diligence with a focus on continuous improvement, partnering and communicating with other areas of the business.
Partner with Compliance, the business and KYC teams globally on interpretation and implementation of new Anti-Money Laundering (AML) policies directly managing the impact to the control environment

Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and asset associated with Wealth portfolio client relationship.
Ensure proper and effective governance of tasks and processes with reference to internal policy, external regulation as well as country compliance rules and regulations

Effectively manage and lead the team by demonstrating the core pillars of communication, driving consistency across, developing the team, sharing best practices, championing change, looking for ways to simplify and increase recognition by highlighting the team's successes

Production and Quality Management - drive continuous improvements to quality of data, control reporting and associated metrics to increase global consistency, a key component to deliver will be owning scorecard and metric accountability, creating a strategic and consistent roadmap that supports overall processes and excellent communication both vertically and horizontally

Responsibilities including but not limited to overall VOE, R&R, Talent development, talent acquisition/retention etc.
Assume SR Business Unit CSC CR AML Compliance/Control functional responsibilities that may include but are not limited to: Comply with monitoring and control requirements towards the CSC CR Risk and Control, with the purpose of maintaining standardized reporting alignment, transparency, and collaboration with local management.
Comply with site requirements to liaise with other support groups, such as Citi Realty Services (CRS), Business Travel & Services (BTSS), Citi Security and Investigative Services (CSIS), Citi Technology Infrastructure (CTI), etc.
Adhere to Costa Rica local polices for all employees and staff of the CSC CR Units (i.e.,CSC CR Units are required to provide timely indication of exit/ downsizing plans and, in such case, clarity on sending business' responsibilities/liabilities to customers, employees and regulatory authorities).
It is the responsibility of all the Business and Functional Units to escalate on a timely basis any situations or potential issues that may impact the CSC or the local Franchise overall in accordance with the escalation policy.
Ensure business lines under management meet quality standards and SLAs

**Qualifications**:

- 10+ years' experience in a related role with extensive experience in Financial Services business, functional and people management.
AML/KYC experience preferred.
- Anti-Money Laundering (AML) Certification is a plus
- 10+ years' experience managing managers or large operations teams
- Ability to analyze a process and recommend ways to improve

  • Kyc Operations Manager

    hace 13 horas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to ensure...

  • Compliance Group Manager

    hace 1 semana

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Role Description">The KYC Operations Group Manager is responsible for leading a team of professionals who are dedicated to providing Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services. This individual will work closely with the Compliance and Control team to ensure the effectiveness of Citi's Know Your Client...

  • Kyc Operations Manager

    hace 1 semana

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to ensure...

  • Kyc Operations Senior Manager

    hace 3 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to...

  • Kyc Operations Manager

    hace 13 horas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to ensure...

  • Kyc Operations Senior Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to...

  • Kyc Operations Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure...

  • Kyc Operations Manager

    hace 4 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job DescriptionThe KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role...

  • Kyc Operations Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to ensure...

  • Kyc Operations Senior Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to...

  • Kyc Operations Manager

    hace 3 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Description**The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this...

  • KYC Operations Manager Lead

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleThe KYC Operations Manager plays a critical role in ensuring the development and management of a dedicated internal Know Your Client (KYC) program at Citi. This position involves providing full leadership and direction to a team of employees responsible for Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting...

  • Icg Kyc Operations Sr Manager

    hace 4 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to...

  • Senior KYC Manager

    hace 3 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About Citi's Know Your Client ProgramCiti's Know Your Client (KYC) program aims to ensure that the company understands its customers and their financial activities. This program plays a crucial role in maintaining the integrity of our business operations and ensuring compliance with anti-money laundering regulations. The Senior KYC Manager will be...

  • KYC Operations Senior Manager Lead

    hace 1 día

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Senior Manager is a senior management-level position responsible for overseeing the development and implementation of an internal Know Your Client (KYC) program at Citi. This role involves providing strategic guidance to ensure effective governance, oversight, and regulatory reporting services in coordination with the Compliance and...

  • Kyc Operations Manager Lead

    hace 1 día

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job DescriptionThe KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.Key Responsibilities:Manage and lead KYC...

  • Ccb Kyc Operations Senior Manager

    hace 4 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to...

  • Icg Kyc Operations Sr Manager

    hace 4 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to...

  • ICG KYC Operations Manager

    hace 2 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job OverviewThe ICG KYC Ops team is responsible for providing high-quality KYC services to clients across the Institutional Client Group, Markets, and CCB. Our team uses cutting-edge technologies to collect, research, store, and process KYC data, ensuring compliance with AML/KYC regulations.

  • Icg Kyc Quality Operations Sr Manager

    hace 4 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Senior Manager is responsible for accomplishing results through group or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services in coordination with Compliance and Control groups.The overall objective of this role is to drive the development and management of a dedicated...