Financial Clearing Specialist I

hace 2 semanas


San José, San José, Costa Rica Syniverse A tiempo completo

Syniverse is the world's most connected company.
Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.
Which is why we work with some of the world's most recognized brands.
Eight of the top 10 banks.
Four of the top 5 global technology companies.
Over 900 communications providers.
And how we're able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For

The primary focus of this role is to provide support for managing relationships with our Roaming Partners and other Financial Clearing Agents.
Some of What You'll Do

Primary Duties and Responsibilities:

- Producing all credit/debit notes on behalf of clients.
- Liaising with all partners of our clients to build relationships, resolve queries, answer questions and relay information.
- Acting as back-up support to an assigned individual and performing ad hoc tasks upon Lead/Manager request.
- Monitoring internal Service Level Agreements (SLA) and escalating unresolved problems to Lead/Manager when appropriate.
- Raise tickets via Swift for any customer service requests and ensure closed within target completion date.
- Performing billing process and generating reconciliation report/process.
- Running process cut-offs as required and processing and reviewing FX trading.
- Generating payment lists; downloading and storing payment information.
- Performing payable invoice reconciliation process, including approval or adjustment of invoices received from roaming partners.
- Follow up on unapproved / missing invoices in line with BA GSMA documents associated with the payable invoice resolution process.
- Resolving any general day to day roaming partner problems that may arise.
- Responding to requests for information from roaming partners and internal colleagues.
- Amending positions, setting up manual payments and raising interest invoices.
- Loading data into the system where not automated.
- Monitoring loaded data; referring or escalating issues when appropriate.
- Daily allocation of receipts for assigned clients, including clearing of unallocated positions.
- Managing clients' debt levels in adherence to SLA / KPI specific to client or generally set as per Service Agreement or GSMA standards; escalating unresolved problems to Lead/Manager as appropriate.
- Running, checking and sending of reports or due service information to the client.
- Allocation of issues and escalation to Client Services Manager if required.
- Act as second support to an assigned individual.
Responsible for managing their clients during any absence.
- Manual trade requests, funding Validation and follow up till completion.
- Regular customer reviews and conducting conference call, video conference and attending site visits.
- Requests for information related to the client from internal colleagues.
- Requests for information to the client.
- Create, update & maintain agreement details for IOT transactions

Job Requirements:

- Degree (financial / economics studies) or Accounting qualification or having a minimum of 2 years accounting/finance experience.
- This job is an entry level position Job-related experience.
- Excellent communication skills.
- Intermediate Excel user skills.
Why You Should Join Us

Join us as we write a new chapter, guided by world-class leadership.
Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business.
We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?



  • San José, San José, Costa Rica Pfizer A tiempo completo

    Job DescriptionThe Capital Finance Specialist plays a crucial role in maintaining the integrity of Pfizer's financial operations. The primary responsibility is to review and approve capitalizations submitted by market finance colleagues, ensuring compliance with established procedures.This position requires close collaboration with market and/or site finance...

  • Financial Analyst I

    hace 4 semanas


    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Proficient English language oral and written skills- Any graduate/ PG with specialization in finance/accounting required- Fluency in Microsoft Excel is a must; SQL, Microsoft Access, Oracle Financials and Cognos is a plus- 4+ years of relevant finance experience- Advanced analytical skills and an ability to work independently in a fast-paced and rapidly...


  • San José, San José, Costa Rica Moody'S A tiempo completo

    About the Job: We are seeking a Corporate Financial Insights Specialist to join our Ratings Operations & Controls team at Moody's. As a key member of our organization, you will play a critical role in supporting ratings accuracy and timely market impact.The successful candidate will have a strong background in financial analysis, with experience in reviewing...


  • San José, San José, Costa Rica Moody'S A tiempo completo

    About this Opportunity: We are looking for a skilled Financial Reporting and Analysis Professional to join our Ratings Operations & Controls team at Moody's. This is an exciting opportunity to contribute to the success of our organization and develop your career in financial analysis.The ideal candidate will have a strong background in financial analysis,...


  • San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    At Zm Financial Systems, we empower people to make better decisions and achieve brighter futures.We are motivated by the desire to bring out the best in our products and our people. This is what drives us to deliver exceptional results.Job SummaryThe Associate Financial Analyst role is responsible for providing support through all phases of the financial...


  • San José, San José, Costa Rica Screenovate A tiempo completo

    **Job Summary**As a Financial Modeling Specialist at Screenovate, you will be responsible for creating advanced financial models to support business decision-making. You will analyze complex financial data, develop forecasts, and collaborate with cross-functional teams to drive business growth.**Key Skills:**Proficiency in Microsoft Excel, including advanced...


  • San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    At Zm Financial Systems, we empower people to make better decisions and achieve brighter futures. Our mission is to be the Agency of Choice for our customers, employees, and future employees. Our Culture focuses on Excellence and embodies behavioral qualities such as Integrity, Responsiveness, Collaboration, Respect, and Passion.Collections is a vital...


  • San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    Zm Financial Systems is seeking an experienced Data Operations Manager to lead and manage a team of Associates supporting the Corporate Finance Group (CFG) and Project and Infrastructure Finance - Ratings & Research Support (RRS) functions.This individual will be responsible for assigning workload, ensuring critical financial and operational data is provided...


  • San José, San José, Costa Rica Western Union A tiempo completo

    About the Role">We are seeking a skilled Financial Transaction Specialist to join our team as a Specialist, Payment Processing Operations.In this role, you will work with inquiries from business partners and banks related to payment processing and already processed customer transactions, also with reconciliation anomalies that requires investigation with...

  • Account Growth Specialist

    hace 27 minutos


    San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    At Zm Financial Systems, we foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges.We strive to be a world-class sales organization with our clients' needs at the centre of everything we do.This role is in charge of understanding an assigned book of business, sales strategies, and working with clients to convey the...

  • Project Planning Specialist

    hace 27 minutos


    San José, San José, Costa Rica Emerson A tiempo completo

    **Job Overview**We are seeking a skilled Project Planning Specialist I to join our team at Emerson. This is an exciting opportunity for a detail-oriented and organized individual to provide planning and controlling support to multi-projects.Key Responsibilities:Develop forecasts using information gathered from various engineering/industry centers and...


  • San José, San José, Costa Rica Boston Scientific Corporation A tiempo completo

    Finance, Planning & Analysis Specialist - Costa Rica">- This role is eligible for remote work, with an option to work from Escazú, San José, CR or other locations.Boston Scientific values diversity, innovation, and collaboration. As a team member, you will have the opportunity to advance your skills and career while working on important health industry...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    We are looking for a highly skilled Financial Operations Specialist to join our team at Amazon Support Services Costa Rica Srl - B20. As a key member of our Global Finance Operations team, you will be responsible for managing a portfolio of customers in NAM, LATAM, and APAC to collect balances accrued after the bankruptcy filing.The ideal candidate will have...


  • San José, San José, Costa Rica Crg Solutions A tiempo completo

    Crg Solutions is seeking a highly skilled Financial Services Specialist to support our accounts receivable processes. Key responsibilities include:• Managing the day-to-day oversight of Accounts Receivable inbox, including new supplier forms and callbacks.• Providing support for client invoicing and recording cash receipts.• Co-managing Accounts...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Company Overview">Tek Experts is a leading technology services provider, committed to helping individuals progress their careers and gain valuable experience in the tech industry.We celebrate diversity and are passionate about creating a global team that shares our vision for innovation and creativity.Job Description">We are seeking an experienced...


  • San José, San José, Costa Rica Moody'S A tiempo completo

    About the Role: We are seeking a skilled Financial Data Analyst to join our team at Moody's. As a key member of our Ratings Operations & Controls organization, you will play a critical role in supporting ratings accuracy and timely market impact.The successful candidate will have a strong background in financial analysis, with experience in reviewing and...


  • San José, San José, Costa Rica Te Connectivity A tiempo completo

    About UsAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewWe are seeking a highly skilled Financial Accounting Specialist to join our team. As a key member of our General Accounting department, you will be responsible for developing,...


  • San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    Zm Financial Systems is a dynamic and fast-paced company that is looking for a Senior Data Protection Specialist to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and managing data protection systems for our servers, workstations, and network-attached storage.The ideal candidate will have a solid...

  • Order Management Specialist

    hace 27 minutos


    San José, San José, Costa Rica Emerson A tiempo completo

    About the Role:As an Order Manager Specialist I at Emerson, you will play a crucial part in ensuring seamless customer order fulfillment. This involves receiving and processing customer purchase orders, uploading, entering, and booking them accurately in business systems.Responsibilities:Verify customer information to ensure accuracy and completeness.Act as...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job SummaryWe are seeking an experienced Senior Financial Operations Specialist to join our team at Amzn Support Srvcs Costa Rica.About the RoleThis is a key position that requires strong leadership skills, excellent communication and analytical abilities, as well as experience in managing financial operations.Key Responsibilities:Manage month-end closing of...