Quality Manager, Erc

Bachelor's degree or 3+ years Amazon experience, or 5+ years equivalent work experience- 3+ years as manager in contact center experience in a corporate environment or similar frontline operation- 3+ years HR experience (HR Specialist preferred)- Proficient in English, both verbal and writtenJob summaryJoin Amazon's HR team and help make a difference for all...

About the RoleAs an Employee Resource Center (ERC) Manager at Amzn Support Srvcs Costa Rica, you will play a pivotal role in shaping the vision, direction, and culture of your team. Your primary responsibility will be to manage team performance expectations and goals, ensuring employee satisfaction by identifying broader issues and implementing solutions to...

Italian and English native or C1 proficiency- 2+ years of experience of managing a team and/or equivalent Amazon Employee Services experience.- Proven experience towards driving team performance (meeting key performance indicator metrics, coaching associates and performance management).- Bachelor's degree or advanced college education in a related field...

2+ years of experience of managing a team and/or equivalent Amazon Employee Services experience.- Proven experience towards driving team performance (meeting key performance indicator metrics, coaching associates and performance management).- Bachelor's degree or advanced college education in a related field (Human Resources, Business Administration,...

2+ years of experience working in Benefits and/or Human Resources role (preferably in a contact center or share service environment)- 2+ years of experience in Benefits or Medical industry- Bachelor's Degree in a related field (Human Resources, Business Administration, Psychology or alike) or 2+ years of HR/benefits related experience- Experience working...

Bachelor's degree or 2+ years equivalent experience- 2+ years contact center and/or contact operations experience in a corporate environment, or equivalent experience.May be substituted for 2+ years HR experience.- Bi-lingual in Spanish and EnglishJob summaryJoin Amazon's HR Employee Resource Center (ERC) team and help make a difference for all Amazonians!We...

Fluency in Spanish & English.- HR experience or 2+ years of Amazon experience- Computer literacy (Excel, Work, PowerPoint, Outlook).- Ability to work in international teams where team members are in different locations and belong to different cultures.- Excellent verbal and written communication skills- Must be complying with quality and productivity...

**Company Overview**Amazon's HR Employee Resource Center (ERC) team is dedicated to providing exceptional support to Amazon employees worldwide. With a presence in 49 countries and 14 languages, the ERC is a dynamic and fast-paced environment that requires talented individuals to drive quality excellence.**Job Summary**The Senior Quality Program Lead will...

3+ years experience in program or project management - Experience using data and metrics to drive improvements - Experience working cross functionally with tech and non-tech teams Job summary Amazon’s Employee Services (ES) Employee Resource Center Disability Leave Services (ERC DLS) team is looking for an exceptionally motivated, talented and...

About the PositionWe are seeking a Senior Quality Assurance Manager to lead our quality assurance efforts and ensure the high standard of our operations and services. The ideal candidate will have solid experience in quality control, excellent analytical skills, and a results-driven approach.Key ResponsibilitiesQuality Assurance OversightInspect procedures...

We are looking for an engineering manager for our Ubuntu Quality Engineering team, with a mission to take Linux distro quality to a new level through automation and large-scale data analysis.As the Ubuntu Quality Engineering Manager, you must be passionate about the future of Ubuntu, mindful of the dynamics of the open source ecosystem, and equally aware of...

Bachelor's degree- 5+ years experience in Compliance/AML, risk or assurance functions- 2+ years experience managing a team of investigator or auditors.- Proficient in Microsoft Office.The AML Programme team in Registration and Compliance (R&C, part of Selling Partner Risk) is looking for a Quality Control Manager to lead, manage and develop a global team of...

We are seeking a highly skilled Quality Assurance Manager to join our team at Encora.The successful candidate will be responsible for leading our quality assurance efforts and ensuring that our software products meet the highest standards of quality.The role involves collaborating with cross-functional teams, including software design, development, and...

JLL supports the Whole You, personally and professionally.**How we support the Whole You**:Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.Our underlying benefits...

About AAR Corp.AAR is a leading provider of aviation services to the worldwide commercial aerospace and government/defense industries. Our close-to-the-customer business model combines a broad menu of capabilities to help customers operate more efficiently, lower costs, and maintain high levels of quality, safety, and service.We are a financially stable,...

Bachelor’s degree in Finance, HR, IT or a related field - Four years of experience in any of the following quality related fields; auditing, ACES, Six Sigma, Lean, quality assurance, risk management or process improvement - Three years leading a team of direct and indirect reports - Experience with test planning, implementing and maintaining high quality...

Amazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- +3 years of experience in people management.- Experience working with quality team or quality projects/initiatives.- Experience driving continuous improvement...

Strong oral and written communication skills, as well as a strong technical and analytical aptitude are required. - Demonstrated experience in managing quality/operations teams in a service environment. - Demonstrated ability managing and developing large high performance teams of analysts/managers is required. - Command in Excel and other MS Office...

**Why Catalina?** Catalina delivers omni-channel solutions to our customers with a long-standing history of rich data assets, but our greatest asset is our people. Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful. When you join the Catalina team, you will be part of an inclusive environment that embraces...

About UsAmazon Support Services Costa Rica Srl is a company where creators and makers of all kinds can build their future.We bring together the world's best creators with the most passionate communities in a way that no other entertainment brand can.We offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom:...