Associate- Sales Operations

hace 2 semanas


San José, San José, Costa Rica Moody'S Investors Service A tiempo completo

An individual contributor responsible for internal and customer facing support related to customer information, revenue recognition, regulations, projects and other supporting operations functions which are core knowledge areas for future career growth.
Under the direct supervision of the AVP Sales Operations and/or Manager Sales Operations, works with internal functions to identify and resolve issues causing unbilled and aged Accounts Receivable, produces reports to improve line of sight by the Sales function to issuer related issues, prepares presentations and participates in projects passionate about improving customer relationships, regulatory compliance and operational improvement.
Provide support that improves the customer experience and ensures the Sales teams can focus on the relevant customer-related activities.
Monitor mandates beginning at handover through to billing, provide customer support that improves the customer experience and ensures the Sales teams are able to focus on relevant customer related activities.
Minimize Unbilled and Accounts Receivable, as well as deals in LOB pipeline, Unbilled and Accounts Receivable.
Work with Sales teams, GMO, Pricing, Billing and Collections to resolve root causes and corrective actions for aged LOB.
Provide customer support by entering invoice requests and handling inquiries regarding billing and other invoicing issues.
Prepare drafts of standard meeting materials and packages, including presentations, marketing collateral, published reports and background notes.
Work with Legal to address customer requirements for post hand-over deal related documentation.
Enter, review, and maintain key defined customer data and information In Salesforce to improve the Sales teams engagement with customers.
Identify, recommend, and work on implementation of opportunities to improve the MIS commercial processes and Salesforce data quality in order to improve the issuer experience.
Build and maintain excellent relationships within various internal collaborators, including RM, Legal, Pricing, GMO, Billing and Collections.
Participate in projects as assigned.
Will be responsible for generating reports and providing support to the Relationship management team on data gathering, data entry, and data clean-up related tasks.
Excellent attention to detail.
Problem-solving, ability to be presented with issues/problems and be able to resolve and suggest solutions, and to raise where appropriate.
Strong written and verbal communication skills.
Commercial

Moody's is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Moody's Investors Service is among the world's most respected and widely utilized sources for credit ratings and research.
Our opinions and analysis on a broad range of credit obligors and obligations are valued around the world for their insight and rigor.
At MIS, our workplace culture supports our mission to be the Agency of Choice for our customers, employees and future employees.
Our Culture focuses on Excellence and embodies behavioral qualities such as Integrity, Responsiveness, Collaboration, Respect and Passion.
Our people are our core asset and we look beyond outcomes to ensure that behaviors and interactions matter.
For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet


  • Manager Sales Operations

    hace 4 semanas


    San José, San José, Costa Rica Moody'S A tiempo completo

    Individual contributor role responsible for providing revenue, regulatory and project support to and improving processes for the Sales function.Has oversight mainly for activities after handover to the Ratings Team for new and existing business in assigned countries.Under the supervision of the AVP Sales Operations, assigns work to and manages the...


  • San José, San José, Costa Rica Moody'S Investors Service A tiempo completo

    An individual contributor responsible for internal and customer facing support related to customer information, revenue recognition, regulations, projects and other supporting operations functions which are core knowledge areas for future career growth.Under the supervision of the AVP Sales Operations and/or Manager Sales Operations, w orks with internal...

  • Manager Sales Operations

    hace 4 semanas


    San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    Collaboration = InnovationOne leads to the other.At Moody's, we believe good teamwork gives us an edge.We foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges.Join us and let's move the world forward together.Moody's Investors Service is among the world's most respected and widely utilized sources for credit...


  • San José, San José, Costa Rica Moody'S A tiempo completo

    An individual contributor responsible for internal and customer facing support related to customer information, revenue recognition, regulations, projects and other supporting operations functions which are core knowledge areas for future career growth.Under the direct supervision of the AVP Sales Operations and/or Manager Sales Operations, works with...

  • Sales Associate

    hace 5 días


    San José, San José, Costa Rica 360Training A tiempo completo

    360training offers a compelling compensation package that ties to performance and impact.We offer quality health plans to meet a variety of needs, life and disability benefits, a retirement savings plan with company match, and a Flexible Time Off program.**Sales Associate**We are looking for a Sales Associate to join our sales team.This position will be...


  • San José, San José, Costa Rica Moody'S A tiempo completo

    **The Role / Responsibilities**:An individual contributor responsible for internal and customer facing support related to the Know Your Customer (KYC) process, revenue recognition, regulations, projects and other onboarding items which are core knowledge areas for future career growth.Focuses mainly on the KYC activities at the start of the customer...


  • San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    Collaboration = InnovationOne leads to the other.At Moody's, we believe good teamwork gives us an edge.We foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges.Join us and let's move the world forward together.Moody's Investors Service is among the world's most respected and widely utilized sources for credit...


  • San José, San José, Costa Rica Canonical - Jobs A tiempo completo

    **About the Role**:We are seeking a skilled Sales Operations Specialist to support all aspects of the day-to-day operations of our global sales function. As a key member of our team, you will be responsible for reviewing opportunities for accuracy and provision orders on successful closure of deals.**Key Responsibilities:**Support the Sales Operations...


  • San José, San José, Costa Rica Red Nucleus A tiempo completo

    **About Us**At Red Nucleus, we are advancing knowledge to improve lives. Our purpose is to be the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry.We have a global team of nearly 700 full-time employees who are committed to creativity, quality, and...


  • San José, San José, Costa Rica Convera A tiempo completo

    Associate, Operations - Santa Ana, Costa RicaAre you looking to build a career in the financial services sector?Are you interested in joining a dynamic operations team within a global FinTech company?Join Convera as Associate, Operations.Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers, Respectfully...


  • San José, San José, Costa Rica Uniform Advantage Brands A tiempo completo

    **ABOUT UA/UNIFORM ADVANTAGE BRANDS**As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020.While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working space,...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Amazon Support Services Costa Rica Srl is seeking an experienced Prime Video Operations Associate to join our team in San Jose.The primary responsibility of this role is to support the operations of the video catalog by performing various tasks related to content quality under general supervision. Tasks may include checking and/or fixing metadata, performing...

  • Sales Operations Analyst

    hace 3 semanas


    San José, San José, Costa Rica Netskope A tiempo completo

    About NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.Since 2012, we have built the...

  • Sales Operations Analyst

    hace 2 semanas


    San José, San José, Costa Rica Netskope A tiempo completo

    About NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.Since 2012, we have built the...


  • San José, San José, Costa Rica Micro Focus A tiempo completo

    At Micro Focus, we are seeking a skilled Sales Operations Specialist to join our team. As a key member of our sales operations team, you will be responsible for developing and deploying business processes and capabilities associated with the sale of our products and services.This may include designing our sales incentive plans, developing new or enhanced...


  • San José, San José, Costa Rica Business Financial Group A tiempo completo

    **About Us** Business Financial Group is a premier accounting firm dedicated to helping business owners and independent consultants focus on growing their businesses while we handle their accounting, tax, and payroll needs. We are seeking a motivated and detail-oriented Client Service Associate to join our virtual team. In this role, you will be...


  • San José, San José, Costa Rica Ingram Micro A tiempo completo

    **Description**Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions.With $50 billion in revenue, we have become the world's largest technology distributor with operations in 64 countries and more than 35,000 associates.Position Summary: Promotes and sells a portfolio...


  • San José, San José, Costa Rica Canonical - Jobs A tiempo completo

    **Job Summary:**We are a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis.**About the Role:**As an Operational Sales Analyst, you will play a critical role in...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Talent Acquisition Operations RoleWe are seeking an experienced and detail-oriented individual to join our team as an Operations Associate. In this role, you will provide critical support to the Regional Talent Management team, focusing on recruitment and onboarding operations.Key Responsibilities:

  • Sales Operations Analyst

    hace 2 semanas


    San José, San José, Costa Rica Td Synnex A tiempo completo

    Job Purpose:The Sales Operations Analyst at Shyft Global Services, role recommends solutions and strategies, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure.May specialize in one vendor or support multiple technologies.Responds to inquiries and performs technical research (i.e.reference manuals and...