Helpdesk Support For Low Code/No Code Applications

hace 1 día


San José, Costa Rica Emerson A tiempo completo

**In this Role, Your Responsibilities Will Be**:

- Fix and resolve issues related to the low code/no code platforms.
- Document all Helpdesk interactions and troubleshooting steps in the issue tracking system.
- Collaborate with the development team to call out complex issues and suggest solutions.
- Assist in the development and maintenance of user guides and FAQs.
**Who You Are**:
You scan the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.
You build and deliver solutions that meet customer expectations.
You balance the interests of multiple stakeholders.
**For This Role, You Will Need**:

- A degree in Computer Science, Information Technology, or a related field is preferred but not required.
Relevant experience in a similar role may be considered in lieu of formal education.
- Experience in a Helpdesk role, with a solid understanding of Helpdesk operations and procedures.
- Experience with low code/no code platforms, particularly the Microsoft Power Platform.
( Must)
- Strong problem-solving skills and attention to detail.
- Excellent communication skills and the ability to explain technical issues to non-technical users.
**Our Offer To You**:
We offer a competitive benefits package to recognize and support our employees such as private health insurance with dependent coverage, life insurance, flexible work opportunities, wellness center, door-to-door transportation, Asociacion Solidarista, Employee Resource Groups (ERGs) and career growth focus and many more.
Commitment with Diversity and Equal Opportunity

At Emerson, we have seven Employee Resource Groups that demonstrate our commitment with DE&I.
Through continuous development of activities, programs, and social awareness.
Our communities are:

- Black Employee Alliance
- Diverse Abilities
- HOPE
- LGTBIQ + Allies CR
- Costa Rica SOMOS
- Mosaic
- Women's Impact Network

At Emerson, we are passionate about what we do.
Our technology and engineering expertise has enabled us to be at the forefront of innovation for over a century.
Our commitment to excellence and cutting-edge technologies has positioned us as a leader in the world of automation solutions and engineering.
We believe that our success lies in the strength of our people; what sets Emerson apart is our unwavering dedication to fostering an inclusive and diverse environment.
We firmly believe that diversity fuels creativity and innovation, allowing us to tackle sophisticated challenges with new perspectives.
We embrace individuals from all walks of life, valuing their unique backgrounds, experiences, and ideas.
When you join our team, you become part of a rich tapestry of talent that propels us forward.
We not only care about our people professionally but also personally.
At Emerson, we understand the importance of work-life balance and strive to create an environment where individuals can grow both personally and professionally.
We offer a range of development opportunities, mentorship programs, and support networks to ensure that our employees thrive in their careers and find fulfillment beyond the workplace.



  • San José, San José, Costa Rica Encora A tiempo completo

    At Encora, we are seeking a skilled Apian Developer to help us create innovative automations and workflows for enterprises.**About the Role:**We are looking for an individual with 2-3 years of experience in low-code development who can leverage their expertise in C#/.Net, SQL, and Appian to drive business growth. The ideal candidate will have strong...


  • San José, Costa Rica Oceans Code Experts A tiempo completo

    Technologies:  .Net, Azure, Terraform Locations available:  LATAM Job Mode:  Full-time Work Mode:  100% remote At Oceans Code Experts, we always look for passionate professionals ready to take the next step in their careers.While we may not have immediate openings, joining our talent network gives you priority access to new opportunities, early...


  • San José, San José, Costa Rica Oceans Code Experts A tiempo completo

    Oceans Code Experts is a pioneering company in the field of software development, committed to fostering a collaborative and dynamic work environment that drives innovation and growth.A key member of our team will be responsible for ensuring the quality of our software products through rigorous testing and validation processes. This includes analyzing user...


  • San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    Company Overview">IBM Services is a team of business, strategy and technology consultants that design, build and run foundational systems and services that form the backbone of the world's economy.IBM Services partners with leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology.The company...


  • San José, Costa Rica TransPerfect A tiempo completo

    TransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Summary: - Responsibilities: - Providing exceptional IT Services to TransPerfect employees - Installing and...


  • San José, Costa Rica Transperfect A tiempo completo

    TransPerfect Is More Than Just a JobOur greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Summary:- Responsibilities:- Providing exceptional IT Services to TransPerfect employees- Installing and supporting...


  • San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing prioritizes the professional growth of its employees. If you are interested in working with a company that values innovation and teamwork, click on the link below to learn more.We are expanding our team and seeking a skilled IT Support Specialist for end-user computing to join us.As an IT Support Specialist for end-user computing,...


  • San José, San José, Costa Rica Braintrust A tiempo completo

    About BraintrustWe are a user-owned talent network that connects skilled professionals with great jobs, without any fees or membership costs.**Job Overview**This Freelance Contract Position involves working on a long-term project as a Senior Front End Engineer, contributing to the development of elegant, resilient, and solid web applications using React and...


  • San José, San José, Costa Rica Citi A tiempo completo

    Citi is a leading financial services company that provides banking and other financial products and services to individuals, corporations, governments, and institutions.About the RoleWe are seeking a skilled Technical Expert to join our team of professionals who provide technical and business support for users of Citi Applications. As a key member of our...


  • San José, San José, Costa Rica Hitachi Solutions A tiempo completo

    Company OverviewHitachi Solutions is a global solutions integrator that excels at designing, developing, and delivering cutting-edge cloud solutions to help clients innovate across their entire business.We develop the business services and technology powering some of the products you use every day, closely aligned with Microsoft and other leaders in the...


  • San José, Costa Rica Dxc Technology A tiempo completo

    As an Applications Support Consultant will be responsible for collaborating with team members to bring solutions and support business requirements and processes for continuous improvement.The Applications Support Consultant must have a proven experience in Microsoft Azure basics or AWS, knowledge as a developer, ServiceNow taking requests, experience in...


  • San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    At Bill Gosling Outsourcing, we are committed to fostering a culture of growth and development. Our team members enjoy working in a modern facility with a collaborative environment.Job Summary:The IT Helpdesk Manager will oversee the Helpdesk Team Leader and related staff to ensure helpdesk support and service levels are met. This role assists the...


  • San José, Costa Rica Object Technology Solution A tiempo completo

    **About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America,...


  • San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    **MAKING LIVES BETTER, ONE CONNECTION AT A TIME**For over 60 years, Bill Gosling Outsourcing has been providing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing.We strive to create a fun, diverse,...

  • Tax Specialist I

    hace 20 horas


    San José, Costa Rica Emerson A tiempo completo

    **PRINCIPAL FUNCTIONAL RESPONSIBILITIES** - Review each request carefully to make sure it follows US tax regulations. - Prepare and post accounting entries to correct tax balances when required. - Ensure targets and expected deliverables are met according to the SLA guidelines. - Identify potential areas for process improvements and highlight to Supervisors...


  • San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! We are still growing with new and exciting opportunities - Be a part of our team! Bill Gosling Outsourcing is currently looking for a Desktop...


  • San José, Costa Rica Prometeo Talent A tiempo completo

    **About the role**:As a deskpot manager with strong coding skills, your focus would be on the management and optimization of virtual deskpots, with a particular emphasis on software development and process automation.**Responsabilities**:- Writing and reviewing a lot of code and tests- Available for a weekly rotating On Call support schedule- Reading...

  • Low Voltage Electrician

    hace 22 horas


    San José, Costa Rica Buscojobs CR C2 A tiempo completo

    Job SummaryThe Low Voltage Electrician, assigned to the Utilities Shop within the Energy, Utilities & Sustainability unit of Facilities Development & Operations works independently or as a team member under the general supervision of the Utilities Shop Supervisor. The Low Voltage Electrician performs a full range of skilled journey- level electrical and...


  • San José, San José, Costa Rica Western Union A tiempo completo

    Company OverviewAt Western Union, we are a FinTech leader using customer insights to improve financial services globally.We serve over 8,000 people in 200 countries and territories, providing innovative solutions for families, businesses, and organizations worldwide.Job SummaryWe are seeking a motivated Technical Support Specialist to join our End User...


  • San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    About UsAt Bill Gosling Outsourcing, we strive to create a fun, diverse, and engaging work environment that promotes both personal and professional growth. We aim to make a positive impact on our clients' lives by providing exceptional business solutions.Job OverviewThis Desktop Support Specialist position is responsible for providing technical assistance to...