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Pasantía Colegio Técnico Customer Service

hace 4 semanas


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

Equifax is where you can power your possible.
If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
In this role, you will be able to participate in the Customer Service Department.
**What you'll do**
- Record technical issues and solutions in ServiceNow.
- Communicate unresolved issues effectively to the next level of support with full troubleshooting documentation.
- Help create troubleshooting documentation and runbooks.
- Excellent communication and interpersonal skills.
- An openness to learning new technologies.
**What experience you need**
- Last year of Customer Service in Technical High School
- Proficient in English oral and written (B2 or above).
- Schedule availability Monday - Friday 7:00 a.m. to 4:30 p.m.

**What could set you apart**
- Desire to grow

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Equifax is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.