Internal Comms Specialist

hace 4 semanas

San José, San José, Costa Rica Splunk A tiempo completo

Splunk is here to build a safer and more resilient digital world.
The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.
While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work.
If you become a Splunker, we want your whole, authentic self, what we call your "million data points".
So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
**Role Summary**:
The Splunk Communications Team drives unique storytelling and creative communications that inspire, inform, align and create an emotional connection to Splunk and our impact.
The communications team spans public relations, social media and influencers, social impact, executive, and employee communications.
Splunk is seeking an Internal Comms Specialist to lead all aspects of our company intranet - Pwny ("pony") Portal - including user experience, visual design, content oversight, advancing best practices, evangelizing Pwny as the "single source of truth" for Splunkers, and vendor management.
As the Splunk Intranet Operations Lead, you will work closely with Internal Communications and cross-functional teams across Splunk to ensure Pwny continues to make valued and useful contributions to Splunk's overall employee communication programs.
**What you'll get to do**:

- Oversee the day to day operations and management of Splunk's employee Simpplr based intranet; PWNY.
This includes collaborating with a small and nimble global community of content owners and editors, maintaining overall quality control on content and design as well as developing and implementing policies and standards to ensure effective and engaging intranet content that meets the needs of the business.
- The Splunk Intranet Operations Lead will also be responsible for driving engagement, encouraging adoption of Splunk collaboration tools and insightful analytics to key Splunk stakeholders.
- Maintain and improve Pwny's visual design, site navigation and overall site structure.
- Work closely with key stakeholders (principally through our Internal Communications team) to understand needs, create and improve their Pwny presence.
- Consult with Splunk Information Technology Services on regular software upgrades, technical questions and site enhancements.
Assist with troubleshooting and resolving issues.
- Serve as primary liaison with Simpplr (intranet vendor) and ensure we're making full and appropriate use of available intranet tools.
- Manage the PWNY homepage to ensure content is current, easy to access and engaging.
- Create page and site graphics family and process..
- Develop and execute activities to better engage Splunkers on Pwny (e.g., profile pages).
- Monitor site analytics and report on key performance indicators (KPIs).
- Communicate Pwny updates and enhancements with all main stakeholder and user groups, including the Internal Communications team.
- Conduct regular office hours to support site owners.
- Create a community of site owners to regularly advance best practices.
- Ensure new Splunkers understand Pwny and the best ways to use the intranet.
- Work with Internal Comms colleagues to communicate Pwny enhancements and promote engagements.
- Supports a consistent Splunk Brand Identity

**Must-have Qualifications**:

- 3 to 5 years implementing or managing web sites or intranets
- Strong work ethic and creative problem solver
- Basic understanding of HTML and components of common web technology
- Excellent verbal and written (English) communication skills
- Excellent organizational and project coordination skills
- Ability to handle sensitive and confidential situations with diplomacy
- Familiarity with a business environment
- Internal Communications experience is a plus

**Splunk is an Equal Opportunity Employer**

At Splunk, we believe creating a culture of belonging isn't just the right thing to do; it's also the smart thing.
We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive.
Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws.
We consider qualified applicants with criminal histories, consistent with legal requirements.

  • Internal Comms Specialist

    hace 2 semanas

    San José, San José, Costa Rica Splunk A tiempo completo

    Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place...

  • Internal Control Specialist

    hace 2 semanas

    San José, San José, Costa Rica Td Synnex A tiempo completo

    **Job Purpose**:The Internal Controls Specialist will play a key role in the Company's Free Trade Zone compliance program and its Internal Controls over Financial Reporting (US GAAPS, SOX, NIIF).Conduct control reviews and report on the effectiveness of the organizations policies, procedures and resources.Increase the operating efficiency of the Company's...

  • Regional Communication Manager

    hace 4 semanas

    San José, San José, Costa Rica British American Tobacco A tiempo completo

    Regional Communication ManagerThe Regional Communication Manager will create and execute the internal communication plan for IDT/GBS hubs, aligning with global IDT/GBS priorities and strategy. This includes developing content for all communication channels, coordinating messages across multiple channels, and organizing internal events.This role requires...

  • Corporate & Government Affairs Manager Caricam

    hace 4 semanas

    San José, San José, Costa Rica Mondelez International A tiempo completo

    **Job Description**:**Responsabilities**:- Develop and lead a CGA strategy and team across multiple markets, leveraging synergies where possible- Communications: Support and execute the internal and support external strategy for market/category focused reputation opportunities across the cluster.Counsel, guide and coach Market leaders communications.Drive...

  • Procurement Specialist

    hace 6 días

    San José, San José, Costa Rica Emerson A tiempo completo

    Job DescriptionThe Procurement Specialist will be responsible for managing and expediting internal Purchase Order approval, maintaining Enterprise Resource Planning (ERP) system data to ensure accuracy during the entire Procure-to-Pay cycle.This role requires excellent professional written and verbal English skills, with a dynamic and proactive approach to...

  • Procurement Specialist

    hace 4 días

    San José, San José, Costa Rica Emerson A tiempo completo

    **Company Overview**Emerson is a leading company in the industry, committed to delivering high-quality products and services.As a Procurement Specialist at Emerson, you will play a crucial role in ensuring the smooth operation of our supply chain.**Key Responsibilities**- Create and manage reports to optimize team performance- Negotiate favorable price,...

  • Data Operations Specialist

    hace 5 días

    San José, San José, Costa Rica Moody'S Investors Service A tiempo completo

    Job DescriptionSupport global processes in data management, conducting multiple data-related tasks.Oversee and support documents download process, resolving issues and participating in future process improvements discussions.Support new deal set-up, data capture, lifecycle data maintenance, data quality assurance, and tracking support to rating analysts...

  • Technical Support Specialist

    hace 5 días

    San José, San José, Costa Rica Armory A tiempo completo

    At Armory, we're empowering developers to deploy their code with increased safety, resilience, velocity, and compliance, to any production target on prem or in the cloud. We're looking for a Technical Support Specialist to join our team and help us achieve this mission.**About the Role:**This is an excellent opportunity for a motivated and experienced...

  • Customer Suport Specialist

    hace 5 horas

    San José, San José, Costa Rica Scalelab Inc A tiempo completo

    A leading US based online retailer of spare parts is looking for a Customer Support Specialist to assist our customers in pre-sale and post sale periods while using our products and services.**Responcibilities**- Identify customer needs and help customers in pre-sale and post-sale periods- Follow up with customers to ensure their issues are resolved- Update...

  • Ppc Specialist

    hace 4 días

    San José, San José, Costa Rica 24 Hours Group A tiempo completo

    This is a remote position.We are seeking a highly skilled and experienced PPC Specialist to join our marketing team.The ideal candidate will be responsible for managing and optimizing our advertising campaigns.  PPC Specialist specialized in the following Ads: Google Ads Facebook Ads Apple Ads Bing Ads LinkedIn Ads Twitter Ads Tiktok Ads Instagram Ads...

  • Customer Support Specialist

    hace 5 días

    San José, San José, Costa Rica Emerson A tiempo completo

    **Job Overview**The Customer Support Specialist plays a vital role in ensuring the success of Emerson's Global Service Center. This position is responsible for providing technical support to customers and internal engineers, focusing on Ovation product-related issues.Key responsibilities include:Diagnosing and resolving product-related issues via phone or...

  • Senior Accounts Receivable Specialist

    hace 4 días

    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the Role:As a Senior Accounts Receivable Specialist, you will be responsible for managing collections and portal processes, ensuring timely and accurate resolution of discrepancies.You will work closely with the Global Finance Operations team and internal business partners to drive process improvements and operational efficiency projects.Your expertise...

  • Product Specialist

    hace 4 semanas

    San José, San José, Costa Rica Europe Express A tiempo completo

    **About Us**USTO is part of the Travelopia group, which is one of the world's leading specialist travel groups providing customers with a diverse range of unique travel experiences.This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and sporting based...

  • Sales Operations Specialist

    hace 6 días

    San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    At Zm Financial Systems, we thrive on diverse perspectives to overcome ever-changing market challenges. As a Sales Operations Specialist, you will play a key role in ensuring that our commercial processes are efficient and effective.The ideal candidate will have good knowledge of capital markets and countries within the LATAM region. Relevant KYC/AML...

  • Customer Acquisition Specialist

    hace 5 días

    San José, San José, Costa Rica Support Services Group - Cr A tiempo completo

    We are looking for a skilled Customer Acquisition Specialist to join our team in San Jose, Costa Rica. This role will involve managing customer relationships and generating new business opportunities.Key Responsibilities:Establish and maintain effective relationships with customers to identify their needs and preferences.Develop and implement strategies to...

  • Linguistic Specialist

    hace 3 semanas

    San José, San José, Costa Rica Transperfect A tiempo completo

    TransPerfect Is More Than Just a JobOur greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Linguistic Specialists are responsible for the ongoing delivery and coordinator of interpreter skills assessments...

  • Compliance Specialist French

    hace 4 días

    San José, San José, Costa Rica Pfizer A tiempo completo

    Pfizer seeks a skilled Compliance Specialist to join our team. This role requires a deep understanding of MAPP policy, Country Annex, Country Profile, SOP, and MAPP Standards.The ideal candidate will have expertise in ensuring compliance with regulatory requirements, managing transactions, and maintaining accurate records. Fluency in Spanish, English, and...

  • Customer Service Specialist

    hace 5 días

    San José, San José, Costa Rica Emerson A tiempo completo

    Job DescriptionWe are seeking a detail-oriented and organized Customer Service Specialist to join our team at Emerson. As a key member of our customer-facing group, you will be responsible for inputting orders from internal or external customers into Salesforce and Oracle System.Your primary duties will include creating, retrieving, opening, and validating...

  • IT Asset Management Specialist

    hace 6 días

    San José, San José, Costa Rica Smartsheet A tiempo completo

    About the RoleWe are seeking a highly skilled IT Asset Management Specialist to join our team at Smartsheet. This is an exciting opportunity for someone with a strong technical background and experience in technology asset management processes and procedures.As an IT Asset Management Specialist, you will be responsible for managing and optimizing...

  • Ppc Specialist

    hace 4 días

    San José, San José, Costa Rica 24 Hours Group A tiempo completo

    Job Description This is a remote position.We are seeking a highly skilled and experienced PPC Specialist to join our marketing team.The ideal candidate will be responsible for managing and optimizing our advertising campaigns.  PPC Specialist specialized in the following Ads: Google Ads Facebook Ads Apple Ads Bing Ads LinkedIn Ads Twitter Ads Tiktok Ads...