Senior Collections Associate
hace 5 horas
Ability to navigate calls to understand nature of queries and to accurately assign to the relevant team for resolution
- Maintain accurate records in internal collection's system of all communication with clients
- Record accurate details of disputes that arise from collection calls for referral to the departments and follow up as needed
- Investigate all credit items from the assigned portfolio, balancing the account and providing detailed explanation to the customer of the credit balance and offering them the accurate recourse
- Support adjustment process
- Maintain customer records in internal systems
- Conduct meetings with external clients to discuss completed projects, work in progress and other pending items
- Increase accounts to line manager
- Assist with the review of code of less senior team members and provide mentorship from a technical perspective, also work with more senior team members to continuously improve our engineering practices.
- Assist line manager with ad hoc duties
- 2-4 years of experience
- Minimum requirement of country qualifications in English and Mathematics
- Excellent customer services skills
- Strong written and verbal communication skills
- Proficient in Excel, Word & Power Point
- Knowledge of Power BI
- Knowledge of SAP
- Customer Services driven
- Good interpersonal skills
- Ability to work with high volumes efficiently and accurately
- Ability to work independently and in a team environment
- Highly organized and efficient
- Excellent attention to detail
- Proficiency in English is needed
Collections (756110)
Moody's is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.
-
Senior Collections Associate
hace 2 días
Heredia, Costa Rica Moody's A tiempo completoAbility to navigate calls to understand nature of queries and to accurately assign to the relevant team for resolution - Maintain accurate records in internal collection's system of all communication with clients - Record accurate details of disputes that arise from collection calls for referral to the departments and follow up as needed - Investigate all...
-
Senior Collections Associate
hace 2 días
Heredia, Costa Rica ZM Financial Systems A tiempo completoImagine what we can INSPIRE with you Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.- Moody’s is a global integrated risk assessment firm that empowers organizations to make better decisions. Department - Collections...
-
Senior Collections Associate
hace 5 horas
Heredia, Costa Rica Zm Financial Systems A tiempo completoImagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.- Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.Department- Collections...
-
Senior Collections Analyst
hace 9 horas
Heredia, Costa Rica Equifax A tiempo completoThe Senior Collections Analyst will be in charge of the analysis of complex delinquent customer issues, develop solutions and implement action plans to resolve delinquencies in a timely and effective manner.Providing customer service regarding collections issues, prepare reports, process refunds, process and review account adjustments, resolve client...
-
Senior Collections Analyst
hace 9 horas
Heredia, Costa Rica Brenntag A tiempo completo**SENIOR COLLECTIONS ANALYST**:Our team in **Heredia** currently has an opening for a **Senior Collections Analyst****YOUR ROLE & RESPONSIBILITIES**:- Execute collection activities efficiently and effectively in compliance with company policies and procedures.- Ensure collection of missed or outstanding payments from clients are minimized.- Responsible for...
-
Collections Operations Senior Analyst
hace 9 horas
Heredia, Costa Rica Equifax A tiempo completoThe Collections Operations Senior Analyst role executes operational processes to enable efficiencies in the collections team.Critical thinking and innovative problem solving are necessary to ensure that processes are managed effectively and issues are resolved quickly.Success will require working as a team with other departments to accomplish goals.**What...
-
Order to Cash/ Collections Senior Analyst
hace 1 día
Heredia, Costa Rica British American Tobacco A tiempo completo**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT Costa Rica IS LOOKING FOR AN ORDER TO CASH/ COLLECTIONS SENIOR ANALYST** **SENIORITY LEVEL**:Non-management **FUNCTION**:...
-
Senior Collections Analyst
hace 2 días
Heredia, Costa Rica Brenntag A tiempo completo**SENIOR COLLECTIONS ANALYST - COPY**: Our team in **Heredia** currently has an opening for a **Senior Collections Analyst - copy** **YOUR ROLE & RESPONSIBILITIES**: - Execute collection activities efficiently and effectively in compliance with company policies and procedures. Ensure collection of missed or outstanding payments from clients are...
-
Senior Collections Analyst
hace 5 horas
Heredia, Costa Rica Brenntag A tiempo completo**SENIOR COLLECTIONS ANALYST - COPY**:Our team in **Heredia** currently has an opening for a **Senior Collections Analyst - copy****YOUR ROLE & RESPONSIBILITIES**:- Execute collection activities efficiently and effectively in compliance with company policies and procedures.Ensure collection of missed or outstanding payments from clients are minimized.-...
-
Sr Collections Analyst
hace 9 horas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Senior Collections Analyst position reports directly to the BPO Supervisor.The Senior Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures.This Senior Collections Specialist must be able to work...
-
Collections Senior Analyst
hace 1 semana
Heredia, Costa Rica Equifax A tiempo completo**Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.** As a Senior Collections Analyst, you will manage collection efforts for assigned portfolios of accounts, conduct detailed research, queries,...
-
Collections Senior Analyst
hace 1 semana
Heredia, Costa Rica Equifax A tiempo completo**Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.** As a senior collections analyst, you will manage collection efforts for assigned portfolios of accounts, conduct detailed research, queries,...
-
Sr Collections Analyst
hace 8 horas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Senior Collections Analyst position reports directly to the BPO Supervisor.The Senior Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures.This position might require travel to client sites that...
-
Senior Collections Analyst
hace 9 horas
Heredia, Costa Rica Equifax A tiempo completo**Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.**As a Senior collections analyst, you will manage collection efforts for assigned portfolios of accounts, and conduct detailed research, queries,...
-
Collections Manager
hace 4 días
Heredia, Costa Rica Atom Soluciones A tiempo completo**Our client is searching for the following position: Collections Manager** The Collections Manager will report directly to the Invoice to Cash Lead, and is responsible for monitoring and driving the collection team as well as handling collections issues, reviews, collector training, interviewing, hiring, staffing, monitoring of supervisors and implementing...
-
Senior Accounting And Collections Specialist
hace 9 horas
Heredia, Costa Rica Kareo A tiempo completoThe PositionSenior Accounting and Collections SpecialistWhat We NeedKareo is looking for a passionate and talented Senior Collections Specialist who will be responsible for the overall health of the accounts receivable.You will own all things related to A/R from the collection of payments to reaching out directly to our customers to resolve any...
-
Credit & Collections Controller
hace 5 días
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Credit & Collections Controller (Costa Rica GBS) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more...
-
Collection Associate
hace 10 horas
Heredia, Costa Rica Moody'S A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions.**Collections Associate - LATAM**This position will assist in handling portfolios comprising LATAM customers as well as accompanying, vital administrative tasks.**Responsibilities**:Identify overdue invoices and obtain payments from delinquent...
-
Collections Analyst
hace 1 semana
Heredia, Costa Rica Equifax A tiempo completo**Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you **. As a Senior Collections Analyst you will manage collection efforts for assigned portfolios of accounts, conduct detailed research, queries,...
-
Analyst, Collections
hace 9 horas
Heredia, Costa Rica Baxter A tiempo completo**This is where you save and sustain lives**At Baxter, we are deeply connected by our mission.No matter your role at Baxter, your work makes a positive impact on people around the world.You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost...