Learning & Development Specialist

hace 2 semanas

Heredia, Costa Rica Experian A tiempo completo

Full-time

Employee Status: Regular

Role Type: Hybrid

Department: Human Resources

Schedule: Full Time

Shift: Day Shift

**Company Description**:
Experian is the world's leading global information services company.
During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.
We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 20,000 people operating across 44 countries and every day we're investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
**Core Responsibilities**
- Responsible for learning management system for SP&D courses to include course set up, registration, tracking, completions and reporting (use of Cornerstone, excel and Powerpoint)
- Support sales development team members in the building of self-paced learning using Articulate Rise, Camtasia, and AI tools.
- Design and update Seismic and Sharepoint page content for Sales Development internal pages.
- Act as Webinar producer for BU product learning events (set up, record, edit, load into Cornerstone).
Will be exposed to product and sales learning for the NA Sales team - great learning and networking opportunity.
- For complex multi-day programs such as Sales Onboarding, schedules participants and sessions.
- Coordinate and manage of learning surveys and reporting (Cornerstone, SurveyMonkey, Teams, Powerpoint)
- Assist with analytics and reporting to show the change in behavior and business impact of SP&D programs (eg meeting dominant goals, and program ROI).
Incorporate external benchmark data.
- Creates the workflow process to be followed in new course coordination including vendor and internally developed course material sources, facility requirements, pre-work packages, audiovisual equipment, computer lab or projection equipment, classroom materials, and aids.
**Qualifications**:

- 3 - 5 years experience in similar role, function or responsibilities
- Experience with learning tools such as Cornerstone, Lessonly, Seismic, Articulate Rise, Camtasia and following brand design guidelines.
- Strong technical skills: MS Office, particularly with Excel analysis tools and Powerpoint presentations including charts that tell a story.
Seismic and MS Teams
- Great individual accountability, resourcefulness and collaborator.
Resourceful: takes initiative to find resources, knowledge and to network to get things done effectively.
- Commercial acumen - curiosity to understand how the business operates and motivation to help the organization achieve commercial success.
- Strong organizational skills to manage multiple tasks and maintain high productivity.
- Great attention to accuracy: seeks to understand and confirm data, analytics or reporting accuracy.
Good English writing skills and editing.
- Enjoys new technology and process improvement to increase productivity and team results.
- Growth mindset: seeks learning opportunities, takes on new behaviors, seeks feedback, supports others in their development.
We will help develop and stretch you
- Proven previous job stability, including maintaining long-term work relationships with former employers
- Must be able to clear the company's pre-employment screening

**Additional Information**:
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_.
_We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.
For more than 125 years, we've helped people and economies flourish - and we're not done.
We take our people's agenda very seriously.
We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on.
See our DEI work in action
The power of YOU.
We are building a culture where everyone is comfortable bringing their whole self to work.
A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.
Find out what is like to work for Experian and discover the Unexpected

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