Learning & Development Manager
hace 6 horas
Would you like to be part of the most international company in the world?
A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.
With over 550,000 employees, we connect people, improving their lives.
**Discover the spirit of DHL EXPRESS and make your next career move today
**
Career opportunities within Deutsche Post DHL Group are as diverse as our teams around the world.
Our corporate culture is about personal commitment - to our business, to each other, and to our global communities.
DHL EXPRESS is dedicated to being a great place to work.
Would you like to be part of a business that connects people across the globe?
The more we connect, the better life on Earth becomes.
We reward and promote whenever we can, whether it's through flexible work schedules and a culture of openness and respect or personal mentors and our comprehensive range of development programs as our 'Certified' programs, we'll help you realize your full potential and become a specialist in your area.
DHL Finance and HR Services Americas, a division of Deutsche Post DHL Global Business Services, is providing an opportunity for a highly motivated professional within a multi-cultural shared service environment.
This role is based in the Shared Service Center (SSC), in Costa Rica.
**Purpose of role**
DHL is hiring a Learning & Development Manager to join its Heredia, Costa Rica team.
Responsible handle the training and professional development of company employees.
They make the most out of people's talents and help them develop to their full potential.
They also keep a strong focus not just on what the learner wants and needs, but also on the needs of the organization.
This role will have an impact on more than 1800 employees as an expert in the function.
Oversees alignment of employee pay levels with the external and internal value of the job as well as employee performance.
Maintains compliance with all legal requirements of various pay programs.
Employee Services Management.
**Key Responsibilities**
- Design and Development of Learning Solutions (based around 70:20:10): Define learning outcomes, design, and develop training programs (functional, leadership, and behavioral) and e-Learning, provide stretch assignments, coaching, further education policies, and identity/use appropriate delivery channels.
- Set up processes to encourage internal knowledge transfer such as Communities of Practice.
- Learning Management Systems: Ownership and maintenance of system, content publishing, and marketing
- Training Administration: Program bookings, event management, participant liaison, training effectiveness metrics, and tracking
- Training Management: Budget ownership, ensuring training standards and training team capability, monitoring industry trends and external networks
- Performance Management: Ownership of processes and management of tools (motiv8 / my Talent World), ensuring effectiveness, tracking data quality and reporting, preparation/facilitation of calibration and performance alignment process
- Development Advice: Individual, team, and organizational learning supportcoaching on performance improvement, and facilitating the use of development tools such as 360 reviews or appropriate psychometric tools
- Vendor Management: Selecting and managing L&D solutions and systems providers, supplier liaison - working in close cooperation with procurement
- Measurement: Using First Choice methodology to measure impact; using Kirkpatrick or Phillips methodology to measure reaction, knowledge, behavior change, business result, and ROI (as appropriate); establish metrics to be used in benchmarking performance improvement
- Work with HR Business Partners to ensure that all learning solutions and training programs are implemented in the teams.
**Required Business Skills and Qualifications**:
- University degree or it's equivalent related to training and development, human resources development, and organizational psychology.
- Minimum of 5 years of previous experience in HR performance & Development
- 7+ years of related experience including coaching, teaching, learning, presentation, facilitation, and training skills
- Previous experience with Performance evaluation processes required
- Advanced knowledge of Database Software (MS Excel, MS Access)
- Strong program management experience in successfully planning, managing, and delivering multiple, concurrent, and complex work streams in a matrixed organization with aggressive timelines
- Training Program Facilitation, Organization Development, and Organizational Design experience.
- Proficient in learning development tools.
- Strategic professional with a vision to create training plans for future needs and opportunities
**Skills**
- Problem-Solving
- Must provide accurate and updated information to help the problem-solving process
- Must be able to take ownership of the problem to resolve internal customer's sa
-
Learning & Development - L&D Manager
hace 6 horas
Heredia, Costa Rica Huntsman A tiempo completoJob Description:Huntsman Corporation is a publicly-traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than...
-
Learning & Development Specialist
hace 6 horas
Heredia, Costa Rica Experian A tiempo completoFull-timeEmployee Status: RegularRole Type: HybridDepartment: Human ResourcesSchedule: Full TimeShift: Day Shift**Company Description**:Experian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower...
-
Project Manager
hace 6 horas
Heredia, Costa Rica Experian A tiempo completoCompany DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.In addition, for the last five years we've been named in the 100 "World's Most...
-
Learning & Development - L&d Specialist
hace 1 semana
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Learning & Development Specialist (Location) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer...
-
Learning & Development Internship
hace 5 horas
Heredia, Costa Rica Aligntech A tiempo completo**Join a team that is changing millions of lives.**Transforming smiles, changing livesAt Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...
-
Learning & Development Internship
hace 5 horas
Heredia, Costa Rica Aligntech A tiempo completo**Join a team that is changing millions of lives.**Transforming smiles, changing livesAt Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...
-
Learning & Development Specialist -Part Time
hace 5 horas
Heredia, Costa Rica Jll A tiempo completoJLL supports the Whole You, personally and professionally.JLL supports the Whole You, personally and professionally.Learning & Development SpecialistWhat this Job Involves?**Job Summary**: As a key member of the JLL Business Services (JBS) team, the purpose of this role is to ensure robust employee upskilling and development through targeted learning...
-
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoBasic Qualifications - + 6 years of experience managing learning and development - 2+ years of program management - Experienced delivering communication and behavioral trainings. Hands on experience in driving process improvement through learning interventions. - Proficiency in Training Need Analysis, Training Evaluation Mechanism and effectiveness...
-
Heredia, Costa Rica Moody's A tiempo completoThe LMS Business Analyst will provide project management support and operations support to the Moody’s Learning Organization. This role handles the learning technology roadmap activities and keep all internal customers abreast of status updates. This person will collaborate with the LMS Manager, Learning customers, and IT teams across multiple levels in...
-
Lead Machine Learning Eng
hace 3 días
Heredia, Costa Rica Encora A tiempo completo**Our company**: Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We count with 16 global offices and 25 innovation labs. Our Software...
-
Heredia, Costa Rica Moody's Investors Service A tiempo completoThe LMS Business Analyst will provide project management support and operations support to the Moody’s Learning Organization. This role handles the learning technology roadmap activities and keep all internal customers abreast of status updates. This person will collaborate with the LMS Manager, Learning customers, and IT teams across multiple levels in...
-
Manager, Partner Development Manager, Amazon Ads
hace 5 horas
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree- Experience in a data and results-oriented environment with external customer interaction.C1+ fluency of English, (written, oral and presentation skills.)- Experience interpreting data and making business recommendations- Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word)- Able to work in a diverse...
-
Learning Facilitator
hace 2 días
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1 Year experience with delivery and facilitation skills - Proficiency in driving learning outcomes inside and beyond the classroom - College degree; preferably in a communication, education or related field, or at least 2 years related experience - Proven ability to translate business insight to audience need - Demonstrated success working on remote teams -...
-
Learning Facilitator
hace 1 hora
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1 Year experience with delivery and facilitation skills - Proficiency in driving learning outcomes inside and beyond the classroom - College degree; preferably in a communication, education or related field, or at least 2 years related experience - Proven ability to translate business insight to audience need - Demonstrated success working on remote teams -...
-
HR Project Manager
hace 7 días
Heredia, Costa Rica Moody's A tiempo completoThe LMS Business Analyst will provide project management support and operations support to the Moody’s Learning Organization. This role handles the learning technology roadmap activities and keep all internal customers abreast of status updates. This person will collaborate with the LMS Manager, Learning customers, and IT teams across multiple levels in...
-
HR Project Manager
hace 7 días
Heredia, Costa Rica ZM Financial Systems A tiempo completoImagine what we can INSPIRE with you Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.- Moody’s is a global integrated risk assessment firm that empowers organizations to make better decisions. Department - HR Service...
-
Talent Development Specialist
hace 5 horas
Heredia, Costa Rica Moody'S A tiempo completoAs a Talent Development Specialist, you will play a pivotal role in crafting our learning and development initiatives.You will work closely with various collaborators to craft, deliver, and be responsible for engaging and effective learning experiences.**Key Responsibilities**:- Design, develop and handle all aspects of learning programs including,...
-
Machine Learning Engineer
hace 6 horas
Heredia, Costa Rica Ibm A tiempo completo**Introduction**Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do.Whether you are...
-
Db2 Development Manager
hace 2 días
Heredia, Costa Rica IBM A tiempo completo**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...
-
Project Manager, Test Development
hace 5 horas
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoProject Manager, Test DevelopmentThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Global Operations prioritizes putting customers and partners first by developing the workforce of the future.This involves strategic, inclusive, and collaborative working culture.At our core, we strive to uphold HPE's values...
