Process Lead, Recr Svc, Recruiting Services
hace 18 horas
Job summary
Key job responsibilities
- Provide day to day support and conduct training/refreshers to associates.
- Provide mentorship to the bottom performers in the team.
- Conduct audits and draft audit reports detailing methodology, results, and recommendations.
- Collaborating with business partners to resolve escalations and deep dive for root cause to eliminate or reduce future contact needs.
- Allocation of work to the team, Queue management & monitoring queues at periodic intervals to track and report progress.
- Escalation Managements: Acknowledge the receipt of escalation and resolve the escalation with detailed RCA.
- Prepare and publish reports on Daily, weekly & monthly basis about the process metrics.
- Periodic SOP reviews and update with latest updates.
Conduct trainings/refresher trainings.
- Participation in Tandem Calls, Weekly Calls, Transition Calls & Business Reviews.
Successfully manage multiple competing priorities simultaneously.
About the team
- Ability to handle projects using the Project Management principles and methodology - Experience in HR transactional processes of 2+ Years - Exhibits high degree of discretion and confidentiality - Lean, Six Sigma, or similar certification - Ability to concisely convey complex facts or events in writing
-
Process Lead, Recr Svc, Recruiting Services
hace 3 días
San José, Costa Rica Costa Rica Elimco A tiempo completoJob summary Key job responsibilities - Provide day to day support and conduct training/refreshers to associates. - Provide mentorship to the bottom performers in the team. - Conduct audits and draft audit reports detailing methodology, results, and recommendations. - Collaborating with business partners to resolve escalations and deep dive for root cause to...
-
Senior Fintech Project Manager
hace 22 horas
San José, Costa Rica Svc Operations A tiempo completoSVC Operations is a dynamic and innovative fintech organization that is revolutionizing the financial services industry.We are committed to creating cutting-edge solutions that provide seamless, secure, and accessible financial services to our customers.As we expand our operations to Costa Rica, we are seeking a highly skilled and motivated Senior Fintech...
-
Process Lead, Scr Svc
hace 22 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ year HR or investigation related experience required- Experience in a Screening Services.- Bachelor's Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike) or 2+ years Amazon experience- Exceptional communication.Fluent verbal and written English language skills-...
-
Process Lead
hace 22 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ year HR or investigation related experience required- Experience in a Screening Services.- Bachelor's Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike) or 2+ years Amazon experience- Exceptional communication.Fluent verbal and written English and French language...
-
Senior Project Specialist
hace 22 horas
San José, Costa Rica Svc Slr A tiempo completoAbout Us:SVC Operations is an innovative fintech organization at the forefront of redefining the travel industry.We are dedicated to providing travelers with exceptional experiences and value.To further enhance our offerings, we are looking for a Senior Project Specialist with expertise in partnership management, particularly in the travel and hospitality...
-
Us Recruiting
hace 4 horas
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYPfizer's Colleague Services GBS (Global Business Services) team is comprised of dedicated, solution oriented and agile colleagues who think big and challenge the status quo.You will lead a team that delivers operational excellence, making work easier and faster so we can deliver breakthroughs that change patients' livesROLE RESPONSIBILITIESThe Sr...
-
Us Recruiting
hace 22 horas
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYPfizer's Colleague Services GBS (Global Business Services) team is comprised of dedicated, solution oriented and agile colleagues who think big and challenge the status quo.You will lead a team that delivers operational excellence, making work easier and faster so we can deliver breakthroughs that change patients' livesROLE RESPONSIBILITIESThe Sr...
-
Recruiting Manager
hace 22 horas
San José, Costa Rica Ex2 Outcoding A tiempo completoThe recruiting manager will manage our recruitment to ensure we hire qualified employees to meet our company's current and future needs.You should also be able to prepare progress reports on all recruiting campaigns.Responsibilities for Recruiting Manager- Set clear goals and benchmarks for the recruitment team- Train and supervise recruiters in the correct...
-
Senior Technical Manager, Recruiting Services
hace 22 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo4+ years of experience managing small to medium technical operations or support engineering teams.- 4+ years of experience running and maintaining a 24x7 production environment- 4+ years of experience with support procedures and methodologies for production computing environments- Bachelor's degree in Computer Science / Information Technology, Data Science,...
-
Recruiting and Onboarding Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completoAt Moody's Investors Service, we're committed to empowering our teams with the latest technologies and processes. As a Recruiting and Onboarding Specialist, you'll play a vital role in shaping our talent management strategies.Job OverviewThis exciting opportunity involves providing support for existing systems and procedures, assisting in project management,...
-
Process Lead
hace 22 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo6 months + HR or investigation related experience required- Bachelor's Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike)- Exceptional communication.Fluent in English language verbal and written- Computer operating and database management skills- MS Office experience...
-
Support Engineer
hace 22 horas
San José, Costa Rica Costa Rica Elimco A tiempo completo1+ years of experience with support procedures and methodologies for production computing environment- A degree in Computer Science or at least one years relevant experience in a large-scale online technical operations environment- Strong ability to dive deep while working with customers, troubleshooting, diagnosing, and resolving, and documenting problems...
-
Chief Technology Officer
hace 7 días
San José, San José, Costa Rica Boston Consulting Group A tiempo completoAbout This RoleWe are seeking a visionary leader to drive the transformation of our recruiting technology. As Chief Technology Officer for Recruiting Innovation, you will be responsible for overseeing the development and implementation of cutting-edge solutions that enable our recruiting team to scale and meet the needs of a rapidly growing organization.Key...
-
Recruiting Coordinator
hace 22 horas
San José, Costa Rica Smartsheet A tiempo completo**Recruiting Coordinator**In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient...
-
Sr. Associate, Scr Svc
hace 22 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoHR experience or 1+ years of Amazon experience- Bachelor's degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike)- Exceptional communication.Fluent verbal and written English language skills- MS Office experience and ability to use MS Excel for reporting purposesJob...
-
Recruiting Administrator
hace 6 días
San José, Costa Rica Pfizer A tiempo completo**What You Will Achieve **How You Will Achieve It**: - Execute key operational components of the end to end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management - Provide onboarding support and coordination for new colleagues...
-
Recruiting Manager, Consumer
hace 22 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree in an applicable discipline such as Psychology, Business Administration with emphasis in Human Resources, Project Management and/or related areas, or work equivalent experience- 5+ Years of recruiting related experience- 2+ Years of people management experience (direct coaching, mentoring, developing etc)- Experience managing recruiting...
-
Sr. Associate, Pay Svc, Pay Services
hace 4 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ years of customer service experience.- English Language B2.- MS Office experience.- Ability to maintain strict confidentiality regarding payroll and employee issues.- Outstanding interpersonal skills: must display patience, humor and helpfulness at all times - front line contact for employee issues.- Ability to handle multiple projects and deadlines.-...
-
Recruiting Specialist
hace 4 días
San José, San José, Costa Rica Ust A tiempo completoJob OverviewWe are seeking a highly skilled Recruiting Specialist to join our team at Ust. This role will be responsible for managing the full life cycle of recruitment, from sourcing and screening to onboarding and beyond.Key ResponsibilitiesSourcing and Recruitment: Utilize various channels to source top talent, including social media, job boards, and...
-
Recruiting Assistant
hace 3 días
San José, Costa Rica Joby Aviation A tiempo completoJoby Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...