Process Lead
hace 2 semanas
1+ year HR or investigation related experience required
- Experience in a Screening Services.
- Bachelor's Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike) or 2+ years Amazon experience
- Exceptional communication.
Fluent verbal and written English and French language skills
- Computer operating and database management skills
- MS Office experience and ability to use MS Excel and Access for reporting and case management
Excellent attention to detail and the ability to prioritize in a fast-paced environment, analytical and critical thinking skills
Job summary
Position Description:
As a member of Amazon's Screening Services Operations team, the Background Checks Process lead will support the business through the reviewing of background check results and making decisions about the eligibility for hire based on a risk analysis and based on a number of factors related to each situation.
The HRS SD Process Lead will provide ongoing support; act as a central point for resolution and management of the day-to-day transactions of several programs through diverse electronic platforms.
Specific responsibilities will include:
- Background check program support including adjudication and troubleshooting
- Support of the drug test program
- Continually strive to improve efficiency and effectiveness of existing systems and look for enhancements related to current systems and procedures based on KAIZEN and LEAN methodologies
- Coordinate technical program enhancement projects with HR systems teams
- Improve and maintain metrics for human resources, leadership, and business review
- Monitor service level agreements and resolve issues with internal and external service providers
- Develop and conduct audits, draft audit reports detailing methodology, results, and recommendations
- Update and maintain existing SOPs with the global teams.
- Provide support to HR teams, train new HR members on tools, programs, and policies
- Assist with new projects as needs arise.
Support manager with project handling and reporting tasks
- Experience in investigations case management
- Experience in HR transactional processes
- Exhibits high degree of discretion and confidentiality
- Ability to spot issues and escalate to business partners when appropriate
- Problem solver, able to troubleshoot issues independently or escalate when necessary - sense of accountability and sound personal judgment
- Proven analytical capabilities, comfortable working with large amounts of data and in developing metrics and reporting
- Business experience communicating with French Canadian population.
-
Process Optimization Lead
hace 3 horas
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob DescriptionThe Process Engineer plays a critical role in the Finance Transformation Office, working closely with the Process Excellence team to lead process work for transformation initiatives within the Controllers organization. This position will be responsible for developing and implementing process capabilities across various projects, including...
-
Process Improvement Lead
hace 3 horas
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoSgf Global is looking for a Process Improvement Lead to drive transformational change within our organization.Role OverviewThe successful candidate will be responsible for implementing new processes and system changes to support our Worldwide Partner Operations & Data Services Team.He/She will re-engineer and transform existing processes to drive...
-
Special Process Lead Associate
hace 3 días
San José, Costa Rica Zoetis A tiempo completolocations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR00014651- Overview - This position will be based in Costa Rica, and will be responsible to execute and lead overall P2P activities depending on the area (PSC, PEI, HD, Payment, Accounts Payable) the activities include, but not limited to: Purchase Requisition processing...
-
Business Process Improvement Lead
hace 3 horas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob DescriptionThe Amzn Support Srvcs Costa Rica team is seeking an exceptional Business Process Improvement Lead to join their Operational Excellence Program. As a key member of the team, you will be responsible for driving continuous improvement initiatives across various processes, ensuring seamless delivery of high-quality services to Amazon employees...
-
Global Process Excellence Lead
hace 2 semanas
San José, Costa Rica Ynv Group A tiempo completoOverview:We're searching for an experienced Global Process Excellence Lead to create transformative, comprehensive, and self-sustaining operational excellence capabilities within the business to reduce cost, remove complexity, increase flexibility, and improve compliance.As an integral part of the Business Excellence & Transformation unit, you'll work in...
-
Process Lead, Scr Svc
hace 2 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ year HR or investigation related experience required- Experience in a Screening Services.- Bachelor's Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike) or 2+ years Amazon experience- Exceptional communication.Fluent verbal and written English language skills-...
-
Project Management
hace 2 semanas
San José, Costa Rica The Coca-Cola Company A tiempo completoA**bout the role**: Responsible for Compensation, Equity & Mobility project planning and deployment. Translate Total Rewards strategy and roadmaps into actionable product backlogs, organize the team's work and capacity to drive deliverables in line with established objectives and key results. Build and drive agile project plans and routines and work &...
-
HR Process Lead, Regional Center
hace 2 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification. CVs must be submitted in English as our recruitment team works in several jurisdictions. - 3+ year(s) of experience in Human Resources, Case Management, Quality Assurance (QA), Investigation, Payroll, Risk and/or escalation roles in corporate...
-
Hr Process Lead, Regional Center
hace 2 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- 3+ year(s) of experience in Human Resources, Case Management, Quality Assurance (QA), Investigation, Payroll, Risk and/or escalation roles in corporate...
-
Process Lead
hace 5 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo6 months + HR or investigation related experience required - Bachelor’s Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike) - Exceptional communication. Fluent in English language verbal and written - Computer operating and database management skills - MS Office...
-
Process Lead
hace 2 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo6 months + HR or investigation related experience required- Bachelor's Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike)- Exceptional communication.Fluent in English language verbal and written- Computer operating and database management skills- MS Office experience...
-
Process Optimization Lead
hace 3 horas
San José, San José, Costa Rica Western Union A tiempo completo**Job Description**We're looking for a highly motivated and detail-oriented Senior Specialist, Business Process Management to join our team. As a key member of our operations team, you will be responsible for developing and implementing process improvements that drive customer satisfaction and operational efficiency.You'll work closely with our product and...
-
Business Process Lead/ Finance
hace 2 días
San Antonio, Costa Rica Stryker Corporation A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Process Governance Lead
hace 3 horas
San José, San José, Costa Rica Pfizer A tiempo completoAbout the RoleWe are seeking an experienced professional to oversee the governance of our financial processes. In this role, you will be responsible for ensuring compliance with corporate objectives and standards, identifying internal control gaps, and implementing remedial actions.You will also be responsible for maintaining and supporting technical changes...
-
HR Process Lead, Regional Center Portuguese
hace 2 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification. CVs must be submitted in English as our recruitment team works in several jurisdictions. - 3+ year(s) of experience in Human Resources, Case Management, Quality Assurance (QA), Investigation, Payroll, Risk and/or escalation roles in corporate...
-
Hr Process Lead, Regional Center Portuguese
hace 2 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- 3+ year(s) of experience in Human Resources, Case Management, Quality Assurance (QA), Investigation, Payroll, Risk and/or escalation roles in corporate...
-
Business Process Optimization Lead
hace 3 horas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoRole Overview:Hewlett Packard Enterprise is seeking an experienced Business Operations Manager to join our Global Operations team. In this role, you will be responsible for leading internal projects and programs to ensure they meet scope, time, budget, and quality expectations.Key responsibilities include managing corporate and third-party vendor efforts to...
-
Enterprise Process Lead
hace 7 días
San José, Costa Rica AstraZeneca A tiempo completo**Enterprise Process Lead - Procure to Pay - Systems Integration** **The Axial Programme (Global S/4HANA implementation)** We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the...
-
Payroll Process Improvement Lead
hace 3 horas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob SummaryWe are looking for a skilled professional to join our Payroll Operations Team as a Latam Payroll Project Analyst. In this role, you will be responsible for evaluating and redesigning payroll processes to align with the company's rapid growth and commitment to quality.You will work closely with teams across IT, HR, Finance and Accounting to ensure...
-
Sr. Process Engineer
hace 2 días
San José, Costa Rica Straumann Group A tiempo completoAbout Straumann GroupHeadquartered in Basel, Switzerland, the Straumann Group is a global leader in tooth replacement and orthodontic solutions that creates smiles and restores confidence.For more than six decades, we have been stretching the limits, entering new fields, and creating opportunities to make patients' lives better.We are the leading independent...