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Data Confirmation Agent T1
hace 4 semanas
sources to detect and accurately escalate issues of concern to our client.
Strong communication skills
and ease of working with multiple tools with fast-evolving technology are essential for this position.
**Requirements and Responsibilities**
- Work-experience of international and geopolitical events
- C1 level of English
- 1-2 years customer service/client experience
- BA/BS degree in political science, journalism, international relations, history, English or a related field
- Search the internet daily for any potentially damaging issues and user risks
- Log leads found via open source intelligence, allowing stakeholders to take action
- Assist on ad hoc projects aimed at preventing product abuse for the client
- Detect & log man-made and natural disasters globally in order to provide help and information to those being affected by the crisis
- Monitor situations and provide up-to-date information cross-functionally
- Work with analysts to research various topics and keywords to provide early warning signals for current events and trends happening globally
- Acknowledge and staying up to date on all team process updates
