Sales Support

hace 5 meses


Heredia, Costa Rica DHL A tiempo completo

En DHL Express, nuestro propósito es “Conectar a las personas, mejorar vidas”. Somos la empresa más internacional del mundo, "la gran máquina amarilla", como nos encanta llamarla. Específicamente en nuestra región de América Central y del Sur, cubrimos 15 países, desde el Parque Nacional Tikal en Guatemala, hasta Ushuaia en Tierra del Fuego - Argentina. Somos más de 3.400 Especialistas Internacionales Certificados que trabajamos apasionadamente y motivados COMO UN SOLO equipo, moviendo más de 10 millones de envíos al año y superando las necesidades de nuestros clientes, mientras apoyamos sus negocios e impactamos positivamente en nuestras comunidades al mismo tiempo. Somos el Great Place to Work # 1 en América Latina y nos sentimos muy orgullosos de eso. Y tenemos buenas noticias... Estamos buscando una Superestrella como tú, centrado en nuestros clientes y que quiera tener el mejor día, todos los días..

DHL está contratando un Sales Support para unirse a su equipo de Heredia, Costa Rica. En este puesto, usted estará a cargo de brindar soporte al departamento comercial en todo los relacionado a los procesos de ventas y servicio al cliente.

Las principales funciones de este puesto actualizadas.
- Responsable de generar Reportes de seguimiento de forma diaria, semanal o mensual en Excel / Power BI.
- Responsable del mantenimiento de base de datos locales para el seguimiento y control de los KPI de Pricing.
- Realizar seguimiento a la evolución de clientes bajo programas y promociones.
- Apoya en la descarga de data, compilación y análisis para generar acciones de calidad de data y limpieza (extracargos, customizaciones, entre otros).
- Apoya en el uso de sistemas de Pricing para la implementación y seguimiento de procesos del área (KIWI+, CARAT, GRE, GSMART, STP, entre otros).
- Apoyar en el análisis de data de aduanas cruzado con la data ventas, que permita identificar oportunidades de STC.
- Apoyar en la limpieza de data para evaluar la elegibilidad de clientes a campañas, promociones y BLITZ.
- Apoyar al seguimiento de las campañas de Marketing para identificar el ROI.
- Apoyar en el seguimiento de controles Crisp para asegurar el cumplimiento de procesos de auditoría.
- Apoyar al seguimiento semanal de clientes bajo STC de stage 6.
- Apoyar al seguimiento semanal de clientes inactives de acuerdo con el Risk and Opportunity Tracker.
- Asesorar a los clientes en el uso de herramientas para generar cotizaciones, guías, entre otros.
- Asistir y apoyar a las gerencias de ventas y ejecutivos en todo lo relacionado a la cartera de clientes.
- Asistir urgencias en territorios de ventas en vacaciones, permisos o licencias.

**Requisitos**:

- Estudiante avanzado o Bachillerato Universitario en Administración, Ingeniería Industrial, auditorias o afín.
- Experiência: 1 a 3 años en tareas administrativas, comerciales, operaciones, logística o servicio al cliente
- Dominio del idioma inglés en al menos un 60% (especialmente escrito).
- Manejo de paquete Microsoft office intermedio.
- Excel - Nível intermedio, elaboración de reportes, tablas y bases de datos

Habilidades:

- Orientado a resultados y cumplimiento de objetivos.
- Proactividad y Dinamismo.
- Planificación y organización.
- Trabajo en equipo.
- Enfocado en servicio al cliente
- Analítico.



  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Sales Support

    hace 5 meses


    Heredia, Costa Rica DHL A tiempo completo

    En DHL, las personas significan el mundo para nosotros. Por eso nuestro objetivo siempre ha sido atraer y retener a los mejores talentos de todo el mundo. Brindamos desafío y oportunidad para el desarrollo personal y profesional. Reconocemos la diferencia que traen a nuestro negocio y juntos compartimos el orgullo de construir uno de los líderes más...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Sales Analyst

    hace 5 meses


    Heredia, Costa Rica Moody's A tiempo completo

    At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.  If you are excited about this...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. An individual contributor responsible for internal and customer facing support related to customer information, revenue recognition, regulations, projects, and other supporting operations functions which are core knowledge areas for future career...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. - The Operations Associate will work within the Commercial Group and be passionate about supporting the execution and improvement of Commercial Group processes, striving for an enhanced internal and external customer experience, driving consistent...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Sales Operations Analyst

    hace 4 semanas


    Heredia, Costa Rica ServiceNow A tiempo completo

    Job DescriptionWhat you get to do in this role: Aligned to several Americas regions and territories, the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions. Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy Analyze and review current customer...


  • Heredia, Costa Rica Databricks A tiempo completo

    SLSQ224R124 Databricks is looking for a Sr. Analyst of Sales Compensation to help support the GTM organization and partner with the Sales Compensation and Sales Operations teams. This will be a very hands-on role, reporting to the Manager of Sales Compensation Design & Analytics, and will support the reporting and analytics of our sales incentive...


  • Heredia, Costa Rica AlignTech A tiempo completo

    **Join a team that is changing millions of lives.** - Transforming smiles, changing lives_ At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...

  • Senior Sales Anlayst

    hace 5 meses


    Heredia, Costa Rica Straumann Group A tiempo completo

    **#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...

  • Sales Insights Analyst

    hace 5 meses


    Heredia, Costa Rica Straumann Group A tiempo completo

    **#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...


  • Heredia, Costa Rica Moody's A tiempo completo

    At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.  If you are excited about this...

  • Sales Coordinator

    hace 6 meses


    Heredia, Costa Rica Marriott A tiempo completo

    Job Number 24094538 Job Category Sales & Marketing Location Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Perform general office duties to support Sales &...


  • Heredia, Costa Rica Copeland A tiempo completo

    National Instruments (NI) is now the new Test & Measurement (T&M) business unit in Emerson's portfolio.  The Sales Development Engineer (SDE) role is designed for engineers who want to develop careers in technical sales, applications engineering, and technical marketing. You will benefit from extensive training programs, including training on T&M products...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Commercial Support Associate Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...

  • Sales Operations Analyst

    hace 4 semanas


    Heredia, Costa Rica ServiceNow A tiempo completo

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent...