Senior Sales Operations Analyst

hace 2 semanas


Heredia, Costa Rica ServiceNow A tiempo completo

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description** What you get to do in this role**:

- Attend and participate in all forecast meetings supporting Sales Management in the weekly roll-up of their forecast
- Perform pipeline reviews and establish best practices and methodologies for forecast accuracy
- Analyze and review current customer licensing, products and usage and identify new revenue opportunities
- Suggest creative pricing and payment solutions balancing customer needs and pricing policies.
- Review Quotes and Order Forms for accuracy and completeness.
- Ensure all Orders are approved within pricing and discount policies.
- Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition)
- Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.
- Support sales organization’s requirement for Customer licensing compliance
- Work with multiple business stakeholders (legal, finance, marketing) to develop solutions against Channel & Alliance growth and roadmap and develop operational best practices
- Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve salesforce efficiency, and scale our business effectively
- Act as the first line support for Channel & Alliance sales team and Channel & Alliance partners in areas of training, onboarding and ongoing collaboration
- Work in partnership with Channel & Alliance sales team on partner calls to ensure pricing policies and deal strategy are clearly understood
- Develop dashboard requirements to provide visibility to Channel & Alliance pipeline and transactions as well as performance against metrics
- Maintain Channel & Alliance account maps & assignments in the ServiceNow sales automation tool

**Qualifications** To be successful in this role you have**:

- 2-4 years of proven experience of Sales Operations in a software sales organization
- Organized, with excellent attention to detail and the ability to work in a fast-paced environment
- Proficient in PPT, Word, and Excel
- Experience with a CRM system
- Has been in a role supporting Sales Reps and Sales Territories
- Strong listening, analytic and organizational skills
- Team Player with positive attitude ready to work in a fast-paced environment
- Excellent analytical and problem-solving skills with ability to drive conflict resolution
- Excellent interpersonal, written and verbal communication
- Ability to work in an aggressive, fast paced environment managing multiple priorities
- Must be hands-on with solid attention detail
- Selling Software as a Service is a plus
- Results Driven

JV20
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.



  • Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

  • Sales Operations Analyst

    hace 3 semanas


    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...

  • Sales Operations Analyst

    hace 3 semanas


    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Sales Strategy

    hace 4 semanas


    Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: The Sales Strategy and Operations analyst will be a key strategic thought partner to our Sales Organization. This person will help drive revenue growth while maintaining business efficiency. Working closely with sales leadership, you will ensure sales goals are met, we have efficient and scalable sales processes in place and we're...

  • Operations Analyst

    hace 2 semanas


    Heredia, Costa Rica Amazon Web Services Costa Rica A tiempo completo

    Bachelor’s degree in Finance, Economics, Statistics, Business or similar - 2+ years of relevant professional experience in a operations support environment - Excel skills (Pivot tables, lookups) - Experience working with a queue of requests with SLA and accuracy targets Job summary Sales, Marketing, and Global Services (SMGS) is looking for an Operations...

  • Sales Insights Analyst

    hace 3 semanas


    Heredia, Costa Rica TTEC A tiempo completo

    Sales Insights Analyst - Remote TTEC Digital is hiring a Sales Insights Analyst reporting directly into the Director of Sales Insights and will partner with senior leaders to support the overall success and growth of TTEC Digital. **What you will be doing** In this role you will be responsible for working with members of the sales teams including sales...


  • Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.** **Come be a part of this journey!** **BAT COSTA RICA** **IS LOOKING FOR AN OPERATIONS FINANCE SENIOR ANALYST (TALENT PIPELINE)** **SENIORITY LEVEL**:Experienced -...

  • Operations Analyst

    hace 3 semanas


    Heredia, Costa Rica Moody's A tiempo completo

    The Regulatory Support and Controls (RSC) team supports MIS objectives by providing operational rating process support, implementing process changes and in-business controls, and providing process metrics and analysis. RSC owns and manages the MIS Remediation Program, operational control framework and global tactical operations teams as well as supports the...


  • Heredia, Costa Rica Moody's A tiempo completo

    We are seeking a highly skilled and experienced Senior Operations Analyst to join our dynamic team. As a Senior Operations Analyst, you will play a crucial role in ensuring the smooth operation and continuous improvement of our systems and processes. **Responsibilities**: - Take ownership of incident management, including monitoring, detection, and...

  • Operations Analyst

    hace 3 semanas


    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Your role** The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes...


  • Heredia, Costa Rica GRUPO PRESELECCION ELY S.A. A tiempo completo

    Operationalizing revenue portion of VMC comp plans - Owner (SME) of multiple data sets (Territory/account mapping, SRDB, Callidus) o Manually managing multiple data sets to align territories o Troubleshoot and resolve data issues, and handle ETL efforts o Loading Callidus data for rep quota retirement and payment - Help BMS cadence on driving revenue...

  • Senior Data Analyst

    hace 3 semanas


    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...


  • Heredia, Costa Rica VMware A tiempo completo

    **Why will you enjoy this new opportunity?** Every new job is an opportunity for growing your career. VMware is growing and growing fast. You can be a part of our growth story. At VMware, we unite under a core set of EPIC2 Values: Execution, Passion, Integrity, Customer, and Community. Our guiding principle is "innovate in everything". Each day you will be...

  • Business Analyst Ii

    hace 2 días


    Heredia, Costa Rica VMware A tiempo completo

    **Job Description**: **Business Analyst II - Opportunity to Quote Operations, WW Sales Management Support Renewals** **Why will you enjoy this new opportunity?** The Senior Business Analyst position at VMware will appeal to someone who thrives working in a fast-moving Renewal Sales environment at the forefront of opportunity forecasting, reporting, and...

  • Senior Data Analyst

    hace 4 días


    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100...


  • Heredia, Costa Rica Moody's A tiempo completo

    The **Sales Operations Manager** provides revenue, regulatory and project support for the Sales function. Also, it oversights activities after handover to the Ratings Team for new and existing business in assigned countries. Under the direct supervision of the VP, Sales Operations, assigns work to and manages the performance of Sales Ops associates providing...


  • Heredia, Costa Rica Amazon Web Services Costa Rica A tiempo completo

    3+ years of data, functional or operational analysis, based on large volumes of data - BS/BA degree in Finance, Economics, Statistics, Business or similar - Must be proficient in Excel and be able to create and troubleshoot complex spreadsheets - Ability to develop new ideas and creative solutions - Advanced problem-solving skills for difficult and complex...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...