Client Services Call Center Rep Ii
hace 1 mes
**Company Description**
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
You will be a high-performing resource for the Call Center, providing support to Automotive customers, responding to requests for information, products, and services. You will address client requests and service needs, involving the appropriate internal departments and staff to ensure requirements are met. You will provide the highest possible level of service, utilizing your deep competencies in a variety of product and operational areas.
The key traits, responsibilities and functions of the role include:
- Research, diagnose and resolve technical problems and product questions.
- Document and communicate solutions to internal and external clients quickly and accurately.
- Serve as a liaison between customers and Sales, ensuring timely responses to inquiries and leads.
- Ability to work in a fast-paced, deadline-driven environment.
- Ability to work effectively within a diverse team and to communicate with others is crucial.
- Ability to handle multiple tasks and priorities at the same time.
- Proactively seek appropriate information and training to stay up to date on products and the industry.
- Identify and sell new products whenever upselling and cross-selling opportunities arise.
- Gather client feedback on products and services and communicate to Product management.
**Qualifications**
We are seeking a highly motivated, client-focused individual with a positive attitude and high-level communication skills. Creativity, initiative, and resourcefulness are a must, in addition to the following:
- High School Diploma
- Minimum of 2 years of call center customer support experience
- Strong PC, Microsoft Office, and internet knowledge
- Advanced problem solving, analytical, and customer service skills
- Advanced English language skills, both verbal and written
- Strong organizational skills and attention to detail
- Team and teamwork focus
- Ability to work in a fast-paced environment with fluctuating priorities and tight deadlines
**Additional Information**
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
LI-ML2
Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación
-
Client Services Call Center Rep Ii
hace 5 días
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE...
-
Call Center Representative
hace 2 meses
Heredia, Costa Rica Client Services, Inc. -CR A tiempo completoClient Services, Inc. (CSI), an established and professional call center located in Heredia, Costa Rica, is seeking career minded individuals to join our team. Candidates with call center experience are strongly encouraged to apply. In-depth training will be provided as you move into this new career. As an Account Representative, you will be representing...
-
Call Center Representative
hace 4 semanas
Heredia, Costa Rica Client Services, Inc. -CR A tiempo completoClient Services, Inc. (CSI), an established and professional call center located in Heredia, Costa Rica, is seeking career minded individuals to join our team. Candidates with call center experience are strongly encouraged to apply. In-depth training will be provided as you move into this new career. As an Account Representative, you will be representing...
-
Client Services Call Center Rep Ii
hace 1 mes
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the...
-
Client Services Call Center Rep Ii
hace 4 semanas
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the...
-
Client Services Call Center Rep Ii
hace 5 días
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the...
-
Call Center Representative
hace 3 días
Heredia, Costa Rica Client Services, Inc. -CR A tiempo completo**Training** schedule is 7am-4pm Monday through Friday. The paid training is for two weeks. After training the schedule will vary between 7am-10:00pm for a total of 35 hours a week. **Responsibilities** As an Account Representative, you will be representing many of the Top Banks and financial services companies in the Nation. Learning how to generate...
-
Business Development Representative
hace 4 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo_Are you looking for a new exciting opportunity where you can sharpen and develop new skills?_ We are looking to hire **Business Development Representatives** to join our team. You will have be responsible for creating and maintaining professional and profitable relationships with dealer customers within an assigned territory. This is an exciting...
-
Business Development Representative
hace 2 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo_Are you looking for a new exciting opportunity where you can sharpen and develop new skills?_ We are looking to hire **Business Development Representatives** to join our team. You will have be responsible for creating and maintaining professional and profitable relationships with dealer customers within an assigned territory. This is an exciting...
-
Technical Support for Call Center
hace 3 semanas
Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completoRequisitos: - Experience in technical support (desired). - Experience in call center (desired). - Knowledge in cloud systems. Advanced English (85%). - Knowledge in Windows. - Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and...
-
Technical Support for Call Center
hace 3 semanas
Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completoRequisitos: Experience in technical support (desired). - Experience in call center (desired). - Knowledge in cloud systems. Advanced English (85%). - Knowledge in Windows. - Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and...
-
Technical Support for Call Center
hace 2 semanas
Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completoRequisitos: *Experience in technical support (desired). *Experience in call center (desired). *Knowledge in cloud systems. Advanced English (85%). *Knowledge in Windows. Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and assist...
-
Customer Service Rep
hace 5 días
Heredia, Costa Rica Object Technology Solution A tiempo completo**OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Customer Service Rep. CUSTOMER SERVICE REP (REMOTE) MAJOR RESPONSIBILITES: - Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. - Project a professional company image through phone interaction. - Answer phones and respond...
-
Technical Support for Call Center
hace 2 semanas
Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completoRequisitos:We are looking for call center agents with experience providing technical support.Requirements: 1 year of experience in technical support (desired). 1 year of experience in call center (desired). Knowledge in cloud systems. Advanced English (85%). Knowledge in Windows.Actividades a realizar:In this role you will be able to have contact with...
-
Call Center Agent
hace 3 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is currently looking for **Call Center Agents** (Work from Office) in Belen, Heredia, Costa Rica. **Bill Gosling Outsourcing is committed to the career development of our people. We are still growing with new and exciting opportunities. We are hiring Call Center Agents for new and growing accounts - Be a part of our team!!** As a...
-
Call Center Agents
hace 4 semanas
Heredia, Costa Rica GRUPO STT A tiempo completoGlobal professional services firm delivering outcomes that transform business and shape the future. **Requisitos**: High School DiplomaEnglish C1 proficiencyAt least 2 years’ experience in Call Center related with Customer Service (currently)Banking or financial products related (desirable) Beneficios 100% onsiteFull time/full timeTraining Monday to...
-
Employee Services Associates
hace 4 semanas
Heredia, Costa Rica PTS Consulting Services A tiempo completo**Job ID**: **JDPTS1007**: Posted on: 2021-09-17 1 **Status**:Active **About Us**: We are PTS Consulting Services, an energetic forward-looking company that takes pride in partnering with our customers by providing holistic solutions around Process, Technology and Services. PTS Consulting Services has grown a lot over the past few years, expanding our...
-
Entry Level Call Center Agents
hace 4 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo**Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!** Bill Gosling Outsourcing is currently looking for **Entry-Level Call Center Agents** to work based on our beautiful office in Costa...
-
Loan Verification Specialist
hace 4 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo_Are you looking for a new exciting opportunity where you can sharpen and develop new skills?_ We are looking to hire **Loan Verification Specialists** to join our team. This is an exciting opportunity to further enhance your call center and customer skills and work with a Global company with lots of career growth opportunities! Bill Gosling Outsourcing...
-
Customer Care Supervisor
hace 3 semanas
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the...
