Entry Level Call Center Agents

hace 4 semanas

Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

**Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started**

Bill Gosling Outsourcing is currently looking for **Entry-Level Call Center Agents** to work based on our beautiful office in Costa Rica.

**Bill Gosling Outsourcing is committed to the career development of our people. We are still growing with new and exciting opportunities. We are hiring Call Center Agents for new and growing accounts - Be a part of our team**

As a **Call Center Agent**, you will interact with customers on a daily basis, promptly responding to all inquiries in a courteous and efficient manner.

**WHAT WILL YOU DO?**
- Provide customers with information about their products and/or services
- Negotiate payment terms and arrangements, where applicable
- Update customer files with appropriate information ensuring regulatory, client specific, and corporate guidelines are followed
- Problem solve to find the best solution for each customer

**REQUIREMENTS**
- Previous experience in a customer service role is preferred
- English Proficiency of CEFR B2 / 85% or better
- Successful completion of high school education is preferred
- We offer both Work from Office and Hybrid work modules - to be considered you must be able to work from our office. Who doesn't like a beautiful, new office with a fun work environment and free coffee?

**ABOUT YOU**
- Enjoy talking to people on the phone, and have excellent listening and communication skills, both written and oral
- Ability to connect with customers with empathy and offer helpful solutions
- Passionate about helping others
- A desire to grow and drive your career forward

**WHY WORK WITH US?**
- Monthly salary $850 to $900 USD, with the potential to earn up to $250 USD in monthly bonus
- Performance Bonus
- Birthday day off (paid)
- Marriage Leave (3 days paid)
- Bereavement Leave (3 days paid)
- Free counseling sessions
- Point-to-point transportation (depending on schedule)
- Annual merit increase
- Asociacion solidarista
- Free parking for all employees
- Free coffee/tea all day long
- Casual Dress Code
- An amazing work culture where you can learn and grow
- Opportunities for internal growth within the company
- New site
- beautiful state of the art office with a great view
- Various shifts including mornings, afternoons, evenings, and weekends.
- Onsite games room with a rest & relaxation area
- Great opportunity for university students

**ABOUT US**

Bill Gosling Outsourcing provides a career opportunity in Customer Service, with various shifts and full-time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.

**WHERE ARE WE?**

We are located in the beautiful Centro Corporativo El Cafetal in La Ribera de Belén, Heredia beside the Marriott Hotel.

**CHECK US OUT**

**Salary**: From ₡850.00 per month

  • Experienced Call Center Agents

    hace 4 semanas

    Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    **Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!** Bill Gosling Outsourcing is currently looking for **Experienced Call Center Agents** to work based on our beautiful office in Costa...

  • Technical Support for Call Center

    hace 3 semanas

    Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completo

    Requisitos: - Experience in technical support (desired). - Experience in call center (desired). - Knowledge in cloud systems. Advanced English (85%). - Knowledge in Windows. - Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and...

  • Technical Support for Call Center

    hace 3 semanas

    Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completo

    Requisitos: Experience in technical support (desired). - Experience in call center (desired). - Knowledge in cloud systems. Advanced English (85%). - Knowledge in Windows. - Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and...

  • Technical Support for Call Center

    hace 3 semanas

    Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completo

    Requisitos: *Experience in technical support (desired). *Experience in call center (desired). *Knowledge in cloud systems. Advanced English (85%). *Knowledge in Windows. Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and assist...

  • Contact Center Junior Agent

    hace 6 días

    Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organization.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT Costa Rica IS LOOKING for **A BILINGUAL - **Contact Center Junior Agent **(Entry Level)** **SENIORITY LEVEL**:Entry...

  • Call Center Agents

    hace 4 semanas

    Heredia, Costa Rica GRUPO STT A tiempo completo

    Global professional services firm delivering outcomes that transform business and shape the future. **Requisitos**: High School DiplomaEnglish C1 proficiencyAt least 2 years’ experience in Call Center related with Customer Service (currently)Banking or financial products related (desirable) Beneficios 100% onsiteFull time/full timeTraining Monday to...

  • Technical Support for Call Center

    hace 2 semanas

    Ubicación Heredia, Heredia, Costa Rica Pertec Global Services A tiempo completo

    Requisitos:We are looking for call center agents with experience providing technical support.Requirements: 1 year of experience in technical support (desired). 1 year of experience in call center (desired). Knowledge in cloud systems. Advanced English (85%). Knowledge in Windows.Actividades a realizar:In this role you will be able to have contact with...

  • Call Center Agent

    hace 3 semanas

    Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is currently looking for **Call Center Agents** (Work from Office) in Belen, Heredia, Costa Rica. **Bill Gosling Outsourcing is committed to the career development of our people. We are still growing with new and exciting opportunities. We are hiring Call Center Agents for new and growing accounts - Be a part of our team!!** As a...

  • Call Center Representative

    hace 2 meses

    Heredia, Costa Rica Client Services, Inc. -CR A tiempo completo

    Client Services, Inc. (CSI), an established and professional call center located in Heredia, Costa Rica, is seeking career minded individuals to join our team. Candidates with call center experience are strongly encouraged to apply. In-depth training will be provided as you move into this new career. As an Account Representative, you will be representing...

  • Call Center Representative

    hace 4 semanas

    Heredia, Costa Rica Client Services, Inc. -CR A tiempo completo

    Client Services, Inc. (CSI), an established and professional call center located in Heredia, Costa Rica, is seeking career minded individuals to join our team. Candidates with call center experience are strongly encouraged to apply. In-depth training will be provided as you move into this new career. As an Account Representative, you will be representing...

  • Jr. Level 1 Network Technician

    hace 2 meses

    Heredia, Costa Rica Citi A tiempo completo

    As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our...

  • Trainer

    hace 6 días

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Trainer will report to the Training and Quality Supervisor and will be responsible for the new hire training, preparation and evaluation. Day to day training of employees including the teaching of any upgrades or revisions to processes and programs. The Trainer is also responsible for the account general communication (communication...

  • Trilingual Technical Support for Call Cente

    hace 2 semanas

    Ubicación Lagunilla, Heredia, Costa Rica Pertec Global Services A tiempo completo

    Requisitos:Requirements:1 year of experience in technical support (desired).1 year of experience in call center (desired).Advanced English (85%).Advanced Portuguese (85%)Knowledge in Windows.Actividades a realizar:We are looking for call center agents with experience providing technical support.In this role you will be able to have contact with business...

  • Business Development Representative

    hace 4 semanas

    Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    _Are you looking for a new exciting opportunity where you can sharpen and develop new skills?_ We are looking to hire **Business Development Representatives** to join our team. You will have be responsible for creating and maintaining professional and profitable relationships with dealer customers within an assigned territory. This is an exciting...

  • Business Development Representative

    hace 3 semanas

    Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    _Are you looking for a new exciting opportunity where you can sharpen and develop new skills?_ We are looking to hire **Business Development Representatives** to join our team. You will have be responsible for creating and maintaining professional and profitable relationships with dealer customers within an assigned territory. This is an exciting...

  • Call Center Representative

    hace 3 días

    Heredia, Costa Rica Client Services, Inc. -CR A tiempo completo

    **Training** schedule is 7am-4pm Monday through Friday. The paid training is for two weeks. After training the schedule will vary between 7am-10:00pm for a total of 35 hours a week. **Responsibilities** As an Account Representative, you will be representing many of the Top Banks and financial services companies in the Nation. Learning how to generate...

  • Procure to Pay

    hace 3 semanas

    Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organization.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT Costa Rica IS LOOKING for **A BILINGUAL -Procure To Pay (Entry Level) **SENIORITY...

  • OTC Billing Analyst

    hace 3 semanas

    Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT Costa Rica IS LOOKING for **A BILINGUAL - OTC BILLING ANALYST (ENTRY LEVEL) **SENIORITY LEVEL**:Non-management **FUNCTION**:...

  • Client Services Call Center Rep Ii

    hace 6 días

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in...

  • Loan Verification Specialist

    hace 4 semanas

    Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    _Are you looking for a new exciting opportunity where you can sharpen and develop new skills?_ We are looking to hire **Loan Verification Specialists** to join our team. This is an exciting opportunity to further enhance your call center and customer skills and work with a Global company with lots of career growth opportunities! Bill Gosling Outsourcing...