Customer Service Rep

hace 3 días


Heredia, Costa Rica Object Technology Solution A tiempo completo

**OTSI**
**Object Technology Solutions, Inc**) has an immediate opening for a Customer Service Rep.

CUSTOMER SERVICE REP (REMOTE)

MAJOR RESPONSIBILITES:

- Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints.
- Project a professional company image through phone interaction.
- Answer phones and respond to customer requests.
- Sell product and place customer orders in computer system.
- Provide customers with product and service information.
- Upsell products and services.
- Transfer customer calls to appropriate staff.
- Identify, research, and resolve customer issues using the computer system.
- Follow-up on customer inquires not immediately resolved.
- Complete call logs and reports.
- Assist junior representatives with issue resolution Recognize, document and alert the supervisor of trends in customer calls.

About us

Founded in 1999 and headquartered in Overland Park, Kansas, OTSI offers global reach and local delivery to companies of all sizes, from start-ups to Fortune 500s. Through offices across the US and around the world, we provide universal access to exceptional talent and innovative solutions in a variety of delivery models to reduce overall risk while optimizing outcomes; enabling our customers to thrive in a global economy.

Join us today, as we assure you 1500+ friends and a great career; Happiness begins at a great workplace...

Working with OTSI gives you the assurance of a successful, fast-paced career. Exposure to infinite opportunities to learn and grow, familiarity with cutting-edge technologies, cross-domain experience and a harmonious environment are some of the prime attractions for a career-driven workforce.

Feel free to refer this opportunity to your friends and associates if you are not available. We have a referral policy.


  • Customer Service Rep L

    hace 4 semanas


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Customer Service Rep. CUSTOMER SERVICE REP (HYBRID) QUALIFICATIONS AND EXPERIENCE - Experience Customer Support (basic technical support at least). - English speaking and if we can Portuguese (Portuguese-French is optional). - Technology support industry. - Knowledge on Phone and...

  • Customer Service Rep I

    hace 3 semanas


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Customer Service Rep I CUSTOMER SERVICE REP I (HYBRID/HEREDIA) MAJOR RESPONSIBILITES: - Experience Customer Support (basic technical support at least). - English speaking and if we can Portuguese (Portuguese-French is optional). - Technology support industry. - Knowledge on...

  • Customer Service Rep L

    hace 3 días


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Customer Service Rep. CUSTOMER SERVICE REP (HYBRID) QUALIFICATIONS AND EXPERIENCE - Experience Customer Support (basic technical support at least). - English speaking and if we can Portuguese (Portuguese-French is optional). - Technology support industry. - Knowledge on Phone and...

  • Customer Service Rep I

    hace 3 semanas


    Heredia, Costa Rica SGF Global A tiempo completo

    We're looking for a general Customer Service Rep proficient with the Portuguese and English languages: - Experience Customer Support (basic technical support at least). - English and Portuguese speaking (Alternatively, English and French). - Technology support industry. - Knowledge on Phone and CRM (Salesforce). We're looking for people with at least 1...

  • Customer Service Rep I

    hace 2 meses


    Heredia, Costa Rica SGF Global A tiempo completo

    Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. - Project a professional company image through phone interaction. - Answer phones and respond to customer requests. - Sell product and place customer orders in computer system. - Provide customers with product and service information. - Upsell products...

  • Rep II

    hace 2 semanas


    Heredia, Costa Rica Cencora Costa Rica Limitada A tiempo completo

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...


  • Heredia, Costa Rica Cognizant Technology Solutions A tiempo completo

    PURPOSE: Customer Service Agent is responsible for providing effective customer service for all customers by using knowledge of company products and services. This includes assisting with inquiries, orders, account management, and handling customer complaints via phone, Core functions: service (inbound and outbound calls) - Resolve product or service...


  • Heredia, Costa Rica Cognizant Technology Solutions A tiempo completo

    PURPOSE: Customer Service Agent is responsible for providing effective customer service for all customers by using knowledge of company products and services. This includes assisting with inquiries, orders, account management, and handling customer complaints via phone, Core functions: service (inbound and outbound calls) - Resolve product or service...


  • Heredia, Costa Rica Movate Inc A tiempo completo

    **Purpose** **Requirements**: - High school diploma - Advanced English level B2+ or higher - At least 6 months of experience in call center - Availability to work 100% on-site from Ultralag Building Lagunilla Heredia **Major tasks** - Answers inbound phone calls from customers, quickly assesses customer needs and proactively provides solutions with a high...


  • Heredia, Costa Rica Movate A tiempo completo

    The Customer Service Phone Representative provides quality and professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating an effortless customer experience by answering questions about products, orders, and services available through the...


  • Heredia, Costa Rica Straumann Group A tiempo completo

    **#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...

  • Customer Service Manager

    hace 2 semanas


    Heredia, Costa Rica Straumann Group A tiempo completo

    **#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in...

  • Customer Service Rep I

    hace 3 semanas


    Heredia, Costa Rica SGF Global A tiempo completo

    ALTERNATE TITLE: Licensing Customer Support: **Requirements**: - Experience Customer Support (basic technical support at least). - English speaking and if we can Portuguese (Portuguese-French is optional). - Technology support industry. - Knowledge on Phone and CRM (Salesforce). We're looking for individuals with at least a year of experience in similar...

  • Customer Service Lead

    hace 4 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Customer Service Lead will be the primary customer interface for trouble calls;...

  • Customer Service Lead

    hace 2 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Customer Service Lead will be the primary customer interface for trouble cases;...

  • Customer Service Lead

    hace 2 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Customer Service Lead will be the primary customer interface for trouble calls;...

  • Customer Service Analyst

    hace 2 semanas


    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are...

  • Customer Service Analyst

    hace 2 semanas


    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Customer Service Agent

    hace 2 meses


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Customer Service Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **Responsibilities**: - Confer with customers by telephone in...