Change Manager, Payroll Transformation

hace 3 semanas


San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Project Management experience managing large transition/transformation projects - International business experience is a plus - Payroll knowledge is preferred, but not required to be successful in the role - Proven understanding and experience working and communicating with cross functional teams and across all business levels from Analyst to Director - Strong analytical experience and an ability to understand many different global payroll processes - Strong process, manufacturing, or engineering background with an ability to understand work flow and throughput through the operation (Finance Payroll background preferred, but not required). - Excellent communication skills experience working with customers internally and externally - Demonstrated Change Management experience including the ability to work with improvement team sponsors to address barriers to a team’s success. - A strong work ethic with high customer service acumen. - A self-motivated and flexible working approach - Written and verbal communication skills in English - Proficiency in lean six sigma tools, statistics, SPC, hypothesis testing, regression, root cause analysis, etc.

Job summary
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA.

The world's brightest minds come to Amazon to research and develop technology that improves the lives of shoppers, developers, publishers and sellers around the world. Amazon’s vision is to offer the earth’s largest selection and lowest prices to our customers.

Amazon’s Payroll Transformations Team is looking for a highly motivated and flexible Change Manager to join its team and partner with wider Payroll Transformation team, payroll technology, payroll operations and other internal teams on supporting with change management activities on Payroll transformation programs. This change manager is responsible for developing and supporting strategic global initiatives, creating implementation plans, and looking for continuous improvements in this area.

**You must be able to**:
Work cross-functionally and across geographies with stakeholders at all levels to support large-scale programs and initiatives.
Responsible for the building-up and maintenance of program governance structures, driving effective decisions and report-outs to wider stakeholder groups
Responsible for mechanizing and continually evaluating program initiatives for quality, business impact, and scalability. Conduct post-implementation evaluations to understand successes and improvement opportunities for the designed solution

**Below are the responsibilities of a Change Manager**:

- Change Management Framework (CM Framework)
- Develop and implement the CM Framework, including methodologies, tools, and templates, to deliver and measure a change.
- Lead the maintenance, reviews, and updates to the framework and toolkit based on lessons learned and evolving project needs.
- Continuous Improvement
- Work with various teams within Payroll Transformation to ensure that metrics and processes are available to effectively assess the impact of a change.
- Work with various teams within Payroll Transformation to measure the impact of a change and facilitate support to address roadblocks, if any.
- Integrate the various change initiatives to create an overarching change agenda by streamlining and synergizing efforts across initiatives.
- Program Change Management
- Develop and manage a detailed change management plan in collaboration with the PM and key stakeholders.
- Develop and implement a communication plan to ensure that timely and appropriate level of information is provided to the stakeholders.
- Facilitate change impact analysis to identify what is changing for each of the stakeholder group and assist in resource planning, training, and processes redesign.
- Perform readiness assessment to measure awareness, desire, knowledge, ability and reinforcement of key stakeholders.
- Internal Change Management and Organizational Design
- Support activities such as team wide communications, annual performance review preparations, organizational model changes, team All-Hands, and other team events.
- Project Management experience managing large transition/transformation projects - International business experience is a plus - Payroll knowledge is preferred, but not required to be successful in the role - Proven understanding and experience working and communicating with cross functional teams and across all business levels from Analyst to Director - Strong analytical experience and an ability to understand many different global payroll processes - Stron



  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    5+ years as a Project Manager working with different business/functional teams - Fluent in English - Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management. - Ability to create structure and provide leadership / support in ambiguous situations. - Ability...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    5+ years as a Project Manager working with different business/functional teams - C1 Level English - Written and Spoken - Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management. - Ability to create structure and provide leadership / support in ambiguous...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    8+ years as a Project Manager working with different business/functional teams - C1 Level English - Written and Spoken - Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management. - Ability to create structure and provide leadership / support in ambiguous...


  • San José, San José, Costa Rica Globexpeople A tiempo completo

    URGENTThe Global Payroll Program Manager-Remote Manila & Costa Rica  will oversee and manage implementation of significant payroll changes across a global landscape.This remote position, aligned with the US time zone, requires hands-on experience with ADP Celergo  and payroll program management for remote large-scale operations (80+ countries).The role...

  • Payroll Intern

    hace 1 semana


    San José, Costa Rica Wind River A tiempo completo

    **Location**: Costa Rica, San José, Pavas **Work Model**:Hybrid **Reporting to**:Payroll Manager **WIND RIVER** In a world increasingly driven by software innovation, Wind River is pioneering technologies to help the world’s leading technology companies power mission-critical intelligent systems. Our software is enabling the new machine economy and...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    About Smartsheet\At Smartsheet, we've created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side.\We're a high-growth Software as a Service (SaaS) company empowering individuals and teams to change the way the world works.\The successful candidate will be...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    BS/BA degree accounting/finance/commerce or related field.- 4+ years Project management experience.- Experience in internal controls design and/or implementation.- Ability to manage multiple competing priorities simultaneously.- Strong written and verbal communication skills- Experience developing and delivering software in an agile methodology- Advanced...

  • Payroll Analyst

    hace 3 semanas


    San José, Costa Rica Pfizer A tiempo completo

    The Associate - Payroll is responsible for the timely and accurate execution of all payroll activities and operations for assigned payroll cycles/populations. This includes processing, validation, balancing, audit compliance, exceptions, repayments, off-cycle, post-payroll and annual processes. - Manage activities associated with regular execution of...

  • Payroll Associate

    hace 2 semanas


    San José, Costa Rica Pfizer A tiempo completo

    ROLE SUMMARY The Associate - Payroll is responsible for the timely and accurate execution of all payroll activities and operations for assigned payroll cycles/populations. This includes processing, validation, balancing, audit compliance, exceptions, repayments, off-cycle, post-payroll and annual processes. ROLE RESPONSIBILITIES- Manage activities...

  • Manager-Payroll

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities.We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.**Job Overview**:The Payroll Manager with...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    This position is for Payroll Operational Excellence Manager (ACES).The Global Payroll Operational Excellence team is seeking a highly skilled and motivated individual to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current metric reporting systems.This is an exciting...

  • Payroll Analyst

    hace 3 semanas


    San José, San José, Costa Rica Pfizer A tiempo completo

    The Associate - Payroll is responsible for the timely and accurate execution of all payroll activities and operations for assigned payroll cycles/populations.This includes processing, validation, balancing, audit compliance, exceptions, repayments, off-cycle, post-payroll and annual processes.- Manage activities associated with regular execution of assigned...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    BS/BA degree accounting/finance/commerce or related field. - 4+ years Project management experience. - Experience in internal controls design and/or implementation. - Ability to manage multiple competing priorities simultaneously. - Strong written and verbal communication skills - Experience developing and delivering software in an agile methodology -...

  • Payroll Manager

    hace 2 días


    San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Company Overview:Bosch Service Solutions is a global leader in Business Process Outsourcing, supporting complex business processes and services. With the latest technology and Internet of Things, we develop innovative service solutions for Mobility, Monitoring, and Customer Experience. Our team of 9,000 associates at 27 locations supports national and...

  • Payroll Associate

    hace 2 semanas


    San José, Costa Rica Pfizer A tiempo completo

    Pfizer’s Enabling Functions Hubs serve to bring internal professional services such as Finance, HR, Digital, and Sourcing together into a consolidated and simplified shared services structure. Colleagues in the Enabling Functions Hubs execute end-to-end operational activities that can be standardized and scaled for greater enterprise synergies and...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    About Smartsheet\Smartsheet is a high-growth Software as a Service (SaaS) company that empowers individuals and teams to change the way the world works. We are looking for a skilled Payroll Analyst to join our growing Finance team.\The ideal candidate will have exceptional communication skills, a strong track record of success, and the ability to think...

  • Payroll Manager

    hace 2 días


    San José, San José, Costa Rica Schoolmint A tiempo completo

    **Join Our Team at SchoolMint**As a leading SAAS platform, we deliver student-centric experiences in K12 through our powerful products for enrollment management and student behavior management. Our mission is to empower educators to create bright, sustainable futures.We value our core principles: No Jerks, Period; We, Not Me; Be Heroic; Bring Your Whole Self...

  • Payroll Associate

    hace 7 días


    San José, San José, Costa Rica Pfizer A tiempo completo

    Pfizer's Enabling Functions Hubs serve to bring internal professional services such as Finance, HR, Digital, and Sourcing together into aconsolidated and simplified shared services structure.Colleagues in the Enabling Functions Hubs execute end-to-end operational activitiesthat can be standardized and scaled for greater enterprise synergies and...

  • Manager, Payroll Latam

    hace 3 semanas


    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Payroll Specialist

    hace 4 semanas


    San José, Costa Rica Smartsheet A tiempo completo

    This important position reports to the Payroll Manager. **You Will**: - Help with international payroll processing for Costa Rica/U.S. bi-weekly and implementation of other international expansions - Cross train and assist with the US payroll processing team to provide backup (related to US off-cycle pay runs, stock payrolls, processing terminations,...