Change Management
hace 7 meses
**Change Manager (Híbrido - Costa Rica)**
Un papel crucial en la gestión del cambio dentro de nuestra organización. La función principal es supervisar y facilitar la implementación de cambios significativos en los procesos, estructuras, tecnología y cultura de la empresa.
Requisitos académicos/formación:
- Roles para profesionales con entre 2 y 4 años de experiência profesional en dicho rol, en departamentos de TI, entidades del sector financiero es deseable.
- Formación universitaria: Bachillerato profesional, Licenciatura, Ingenierías en ramas formativas asociadas.
Conocimientos técnicos específicos:
- Debe comprender las teorías y modelos de gestión del cambio, como el Modelo de Lewin, el Modelo de Kotter o el Modelo ADKAR.
- Conocer los principios de la psicología organizacional
- La teoría de la comunicación es esencial para desarrollar estrategias efectivas de comunicación que informen, eduquen y persuadan a los empleados sobre los cambios.
- Conocimiento sólido sobre la gestión de riesgos en el contexto del cambio organizacional. Esto incluye la identificación, evaluación y mitigación de riesgos asociados con los cambios.
- Debe estar familiarizado con herramientas de gestión de proyectos, como Microsoft Project o software de gestión de proyectos ágiles como Jira. Estas herramientas ayudan a planificar y supervisar la implementación de cambios.
- El uso de herramientas como Microsoft Teams, Slack, o aplicaciones similares es esencial para facilitar la comunicación y colaboración entre equipos, especialmente en entornos globales.
- La capacidad para recopilar y analizar datos es importante para evaluar el impacto de los cambios y ajustar la estrategia en consecuencia. Conocer herramientas como Excel, Tableau o Power BI puede ser beneficioso.
- En entornos tecnológicos, la automatización de procesos es común. Conocer herramientas de automatización, como Zapier o herramientas específicas de RPA (Automatización de Procesos Robóticos), puede ser un activo importante.
- Un Change Manager necesita gestionar documentos y recursos relacionados con el cambio. Herramientas de gestión de documentos, como SharePoint o Google Drive, son útiles.
Responsabilidades con experiência requerida:
- Entender los cambios necesarios para mejorar la organización y asegurarse de que estos cambios se lleven a cabo de manera efectiva.
- Diagnósticos de la situación. Analizar los procesos, identificar problemas y oportunidades de mejora, y planificar cómo se llevarán a cabo los cambios..
- La comunicación es fundamental. El Change Manager desarrolla estrategias de comunicación para informar a los empleados sobre los cambios y motivar su adopción. Esto implica explicar por qué los cambios son necesarios y cuáles serán los beneficios.
- Identificación y abordaje de resistencias de manera constructiva.
- Entrenamiento y Desarrollo
- Monitoreo y Evaluación
Esquema de colaboración
- Tipo de contrato: Tipo de contrato: Jornada completa, Contrato indefinido.
- Horario: De lunes a viernes de 8:00am a 17:30pm -flexible
- (GMT-6)
- Modalidad: Hibrido (2-3 días desde oficinas en San Jose, San Pedro y los demás desde casa.
En QUID - INNTECI siempre buscamos profesionales motivados por la estabilidad, el aprendizaje constante y sobre todo por la flexibilidad y la comunicación. Somos una empresa internacional enfocada en el desarrollo de software, ciberseguridad e implementación de soluciones que cuenta con centros de competencia y un equipo altamente calificado ubicados en España, Estados Unidos y LATAM.
Si quieres un nuevo desafío en un excelente ambiente, no dudes en postularte para una de nuestras vacantes.
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