Sales Team Manager, Amazon Business, Amazon
hace 2 días
2+ years management experience leading a team of 10+
- Demonstrated strong English communication skills (spoken and written).
- Experience on reporting, leading prioritization of tasks, feedback delivery, time management, performance improvement and meeting deadlines with initiatives and projects.
Job summary
Amazon Business is looking for a manager to manage our new sales Telemarketing Team. This team will support all industries by educating existing and new customers on Amazon business via outbound outreach (warm leads), and passing them to Customer Advisors to maintain and grow the relationship. [QCM1]
Roles and Responsibilities
- Managing Amazon Business Customer Representatives throughout ramp and ready states
- Proven ability working in a fast-paced environment under pressure where high performance is expected and with short deadlines
- Managing projects processes and programs to improve team
- and site-level performance against key operational metrics.
- Accountability for meeting and/or achieving production and performance goals.
- Identifying and eliminating barriers to accuracy, productivity, and quality.
- Solving complex customer interactions and proactively detect negative trends.
- While always placing the customer first, lead the team to Deliver Results by executing daily, weekly, and monthly targets in support of operating objectives
- Understand and mechanize the inputs and outputs of the business
- Constantly strive to raise the bar in terms of talent, execution, process design, goals, and incentives
- Take an Ownership role in the continued build-out and documentation of infrastructure and process of acquiring and on-boarding Amazon Business customers, balancing strong and standard execution with Invent & Simplify
- Present results in weekly and monthly Business Review meetings to key internal stakeholders and executives
- International Management experience
- Experience leading a new team
- Training background
- Sales experience
- Virtual & On Site Management experience
- BA/BS
-
Senior Sales Manager, Amazon Business
hace 7 meses
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo5+ years of Business to Business (B2B) and/or Enterprise sales experience. - Proficient on English Language (Written and spoken) - BA/BS degree or equivalent work experience required - Working experience identifying, developing, negotiating, and closing large-scale purchasing contracts or software agreements. - Experience in positioning and selling...
-
Sales Team Lead
hace 6 horas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoOverviewAmazon Business is seeking a highly skilled Sales Team Manager to lead our new sales Telemarketing Team. The successful candidate will be responsible for managing the team's performance, ensuring excellent customer service, and driving business growth.
-
Senior Sales Manager, Amazon Business
hace 2 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo5+ years of Business to Business (B2B) and/or Enterprise sales experience. - Proficient on English Language (Written and spoken) - BA/BS degree or equivalent work experience required - Working experience identifying, developing, negotiating, and closing large-scale purchasing contracts or software agreements. - Experience in positioning and selling...
-
Sales Account Representative
hace 7 meses
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo3+ years of professional or military experience Amazon Business gives organizations of all sizes access to hundreds of millions of products in a shopping experience built for businesses. The Amazon Business team is dedicated to developing solutions that combines the selection, convenience, and value customers have come to know and love from Amazon, with new...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob TitleStrategic Account Manager, Global SalesAbout the JobThis role focuses on managing key accounts in Japan and Australia. You will drive improvements in logistics, advertising, promotions, tax, compliance, fulfillment, and more.Main ResponsibilitiesQualify and manage a book of business across multiple categories and countries.Identify and resolve...
-
Amazon Advertising Campaign Manager
hace 3 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob Summary: We are seeking a skilled Campaign & Creative Manager to join our team at Amazon Advertising. As a key member of our team, you will be responsible for managing the execution of advertising campaigns, troubleshooting issues, and developing process improvements.Key Responsibilities:Project manage the execution of advertising campaigns with internal...
-
Business Development Manager for Amazon Mexico Partners
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAbout the JobWe are seeking a highly skilled and experienced Business Development Manager to join our RBS (Retail Business Services) RVR (Retail Vendor Recruitment) Team in Costa Rica. As an Account Manager, you will play a crucial role in shaping and executing plans for onboarding new vendors for Amazon Mexico at 1P division.Key ResponsibilitiesIdentify...
-
Amazon Catalog Specialist
hace 3 meses
San José, San José, Costa Rica Fls - Amazon Agency A tiempo completoWarm greetings from Fls - Amazon Agency!**Job Summary:**We are seeking a highly skilled Amazon Catalog Manager to join our team. As a key member of our team, you will be responsible for ensuring the accuracy and completeness of Amazon product listings.**Responsibilities:**• Fix parent listing issues when child ASINs get broken off.• Troubleshoot listing...
-
External Referrals
hace 2 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoRequirements for People Manager roles: - 2+ years management experience leading a team of 10+ people - Proficiency on English Language (spoken and written). - Experience on reporting, leading prioritization of tasks, feedback delivery, time management, performance improvement and meeting deadlines with initiatives and projects. - Working knowledge of B2B...
-
Sales Manager Global Sales, Amazon Global Selling
hace 7 meses
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo6+ years of sales experience - 4+ years of people management experience - BA degree or equivalent experience - Proficiency using Excel and other data management tools - Speak, write and read fluently in English - E-Commerce industry or related industry experience - Analytical skill and highly data driven - Excellent written and verbal communication...
-
Amazon Business Account Representative
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoEstimated Salary: $70,000 - $100,000 per yearAbout Amazon Support Services Costa Rica SrlWe are a leading provider of innovative solutions to businesses worldwide. Our mission is to deliver exceptional customer experiences through our cutting-edge technology and expertise.Job DescriptionThe Amazon Business Account Representative is a key role in driving...
-
Amazon Catalog Manager
hace 7 meses
San José, Costa Rica FLS - Amazon Agency A tiempo completoWarm greetings! **Responsibilities**: - Fix parent listing issues when child ASINs get broken off. - Fix any variation issues regarding attributes, including images, SEO, etc. - Troubleshoot listing suppressions including UPC mixups, restricted products, etc. - Other Amazon catalog related issues. **Requirements**: - Self starter. This role will require...
-
Amazon Business Growth Specialist
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking a highly skilled Amazon Business Growth Specialist to join our team in San Jose, Costa Rica. As a key member of our Strategic Account Services organization, you will play a crucial role in driving business growth for some of the most influential Selling Partners on the Amazon platform.
-
Sales Customer Advisor Roles
hace 2 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoRange of 2+ to 6 years of years sales experience. - Experience on prospecting and building pipeline. - Proficient on English Language (Written and spoken). - Proven experience owning a territory and building a plan for success. - Experience on leading customer engagements via consultative and solution based selling. - Excellent communications skills with the...
-
Account Representative
hace 7 meses
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo2+ years sales experience - Proficiency on English Language (Written and spoken) - Proven experience owning and building a plan for success - Experience on leading customer engagements via consultative and solution based selling Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleThe Amazon SAS Business Accelerator Team is seeking a skilled Program Manager to join our team. As a Program Manager, you will be responsible for leading moderately complex projects and programs, driving results and measuring attainment of outcomes.Key ResponsibilitiesExecute programs focused on the delivery of new and existing features,...
-
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor’s Degree - 4+ Years of People Management Experience - 3+ years’ experience hiring, leading and developing top talent - Proficient on English Language (Written and spoken) - Experience providing technology project leadership to Enterprise / Large Enterprise customers - Knowledge of the Procure-to-Pay cycle, ERP systems and integration...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAbout the RoleWe are seeking a highly skilled Business Development Specialist to join our Amazon Support Services Costa Rica Srl - B20 team. In this role, you will be responsible for driving new business growth and revenue maximization by helping launch high-potential merchants on Amazon's marketplace.Key ResponsibilitiesIntegrate seller content onto the...
-
Manager, Campaign
hace 7 meses
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo2+ years of team management experience - 2+ years of digital advertising and client facing roles with a focus on data analysis experience - Experience influencing internal and external stakeholders - Experience with sales CRM tools such as Salesforce or similar software - Experience analyzing data and best practices to assess performance drivers At Amazon...
-
Digital Campaign Manager
hace 7 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Digital Campaign Manager to join our team at Amazon Advertising. As a Digital Campaign Manager, you will be responsible for project managing the execution of advertising campaigns with internal teams.