Sr. Associate

hace 5 días


San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Advanced level of Portuguese (written & verbal).
- Bachelor’s degree or an advanced college education in related field (Human Resources, Business Administration, Psychology, Industrial Education or Others).
- 1+ years of relevant work experience or 1+ years of Amazon experience.
- Computer literacy - Intermediate to Expertise level in Excel, Word, Outlook and switch between various software’s used by the company.
- Flexibility to work on a shift schedule.
- Ability to communicate effectively both in verbal and written form.

Job summary

Key job responsibilities
- Maintain, manage and regularly audit all digital & physical personnel files.
- Partner with diverse HR teams, provide support and process transactions to deliver a top-notch day one experience to new hires.
- Carry out audits and checks on data changes to ensure accuracy and adhere to strict confidentiality standards.
- Identify bottlenecks and trouble shoot issues.
- Ensure service level commitments and quality standards are met.
- Support and train new hires, involve in audits and reviews of others work.
- Continually strive to improve efficiency and effectiveness of the processes

A day in the life
- Work with single or multiple countries and for all Amazon business lines.
- Constantly display high integrity values while dealing with highly confidential and sensitive information.

About the team
- 2-5 years of work experience in HR/HR Shared Service Center/ similar role preferred.
- Background or experience in working with HR processes, systems or tools.
- Ability to work in international teams where team members are in different locations and belong to different cultures.
- Ability to prioritize work and responsibilities in a fast-paced and changing environment.


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