Order to Cash Operational Excellence Specialist
hace 3 semanas
Costa Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
The **OTC Operational Excellence Specialist** is a result and data-driven professional with deep expertise and extensive experience preferably in the Order-to-Cash area and a strong continuous improvement background. This position will focus on the End-to-End process across businesses and also to a large extent across geographies. They will lead and drive broad change in systems and processes to improve process efficiency and effectiveness, enhancing the internal and external customer experience.
**Key responsibilities**:
- Act as a key member for global and high-impact strategic projects driven by the Global Process Owner organization.
- Influence and work across functions with the Sales organization on the End to End Order to Cash process through effective stakeholder management.
- Identify and support process re-engineering and continuous improvement initiatives in Cash Application and Credit & Collection processes in the respective Shared Service Centers as well as upstream processes where required.
- Analyze data and identify opportunities, create hypotheses, and once validated manage the change process to ensure they are deployed with mínimal disruption.
- Drive a culture of continuous improvement through best practice sharing and visible hands-on leadership.
- Ensure appropriate and relevant controls are applied with the OTC process stream, continuously monitor control requirements, and drive appropriate control gap resolution.
**Key requirements**:
- Advanced English level (spoken and written).
- Bachelor's degree in Accounting, Finance, or a related field.
- Lean Six Sigma (Yellow Belt). Green Belt will be preferred.
- At least 2 years of Finance experience in a Shared Service Center environment. OTC will be preferred.
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with a disability, protected veteran status, or any other characteristic protected by law.
**Reference: R50412**:
-
Order to Cash Analyst
hace 2 semanas
San José, Costa Rica MSD A tiempo completoThe Order to Cash Analyst will be support for the delivery and execution governance of all Collections and Cash Applications processes for Americas in order to ensure payments are being applied on time and accurate and all accounts for collections are being escalated on time and work based with the Collection guidance. BPO governance includes but is not...
-
Operational Excellence Specialist
hace 32 minutos
San José, San José, Costa Rica Emerson A tiempo completoAbout the Role:As an Operational Excellence Specialist at Emerson, you will play a vital role in supporting business continuity across various functional departments. This involves executing tasks seasonally to achieve deliverables and drive efficiency and productivity.Main Responsibilities:Identify improvement actions by analyzing problems using continuous...
-
Operational Excellence Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**Job Description:**As an Operational Excellence Specialist, you will play a crucial role in driving resolution of problems, change in strategic direction, optimization of operational effectiveness, communications, compliance, quality, systems rollout, education/training coordination, and liaison activities between cross-functional entities.Main...
-
Operational Excellence Strategist
hace 24 horas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we strive to improve the customer experience by delivering operational efficiency and promoting a culture of Operational Excellence across Amazon.About the RoleWe are seeking an experienced Senior Operational Excellence Specialist to join our team. The ideal candidate will have a strong background in project management and...
-
Order to Cash Specialist
hace 24 horas
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo**BAT: A Pioneer in Evolution**We are at the forefront of change, constantly pushing boundaries and innovating. To achieve our ambitious goals, we need people who embody our ethos and are ready to make a difference.We are looking for an Order to Cash - Analyst who will be responsible for delivering effective finance processes as a key player of the OTC...
-
Operational Excellence Strategist
hace 31 minutos
San José, San José, Costa Rica Emerson A tiempo completoJob Summary: We are seeking an Operational Excellence Specialist to join our team at Emerson. As a key member of our operations team, you will be responsible for leading and implementing process improvement initiatives across the organization.About the Role:- Acts as a consultant for continuous improvement projects executed by Lean Champions- Mentoring SS...
-
Operational Excellence Specialist
hace 2 semanas
San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities** - Acts as a consultant for continuous improvement projects executed by Lean Champions - Mentoring SS Yellow Belt, ‘Just Do Its’ or Lean projects - Lead continuous improvement projects - Conduct Six Sigma and Lean Training sessions - Coach, train and promote the continuous improvement culture across the site. - Train...
-
Senior Operational Excellence Specialist
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics or related field.- Experience of at least 3-5 years of project management and operational excellence roles.- Experience in or demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels- Six Sigma...
-
Order Management Analyst
hace 3 semanas
San José, San José, Costa Rica Cohesity A tiempo completoCohesity is on a mission to radically simplify how organizations secure and manage their data, while unlocking limitless value.As a leader in data security and management, we make it easy to secure, protect, manage and derive value from data—across the data center, edge, and cloud.At Cohesity, we're a group of builders and go-getters who are committed to...
-
Sr. Order Management Analyst
hace 3 semanas
San José, San José, Costa Rica Cohesity A tiempo completoCohesity is on a mission to radically simplify how organizations secure and manage their data, while unlocking limitless value.As a leader in data security and management, we make it easy to secure, protect, manage and derive value from data—across the data center, edge, and cloud.At Cohesity, we're a group of builders and go-getters who are committed to...
-
Senior Operational Excellence Specialist
hace 3 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics or related field. - Experience of at least 3-5 years of project management and operational excellence roles. - Experience in or demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels - Six Sigma...
-
Order to Cash Bpo Governance Analyst
hace 2 semanas
San José, Costa Rica MSD A tiempo completoThe Order to Cash BPO Governance Analyst, will be responsible to work together with our partners, access management, Work instructions updates, and issue log follow up related to process errors, tracking on end to end of issues, also will be responsible to release sales/debit and credit notes orders request for the Americas Region, also monitor Credits Limit...
-
Order To Cash Analyst
hace 4 semanas
San José, San José, Costa Rica Pfizer A tiempo completoWhy Patients Need YouYour in-depth knowledge and financial skills will keep our products in production and our innovators innovating.Whether you are part of establishing, coordinating, researching, or administering financial operations, your role is critical to getting our medicines in the hands of the people who need them most, faster and more efficiently...
-
Operational Excellence Supervisor
hace 3 semanas
San José, San José, Costa Rica Td Synnex A tiempo completoThe Operational Excellence Supervisor is a leadership role responsible for managing and guiding a team to drive process improvements, optimize workflows, and deliver impactful solutions that enhance operational efficiency and the customer experience.This position requires a proven ability to lead teams, make strategic decisions, and effectively collaborate...
-
Operational Excellence Director
hace 2 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoWe are Straumann Group, a leading player in the dental industry, empowering our employees to perform and make an impact. Our culture encourages diversity, a powerful "can-do" attitude, and innovation based on evidence.**About the Role:**The Operational Excellence Director - Service Delivery will be responsible for driving high performance and efficiency in...
-
Excellence in Operations Manager
hace 16 horas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoWe are seeking an experienced Senior Operational Excellence Specialist to join our team at Amzn Support Srvcs Costa Rica. The ideal candidate will have a strong background in project management and operational excellence roles, with experience leading complex projects and implementing Six Sigma and Lean methodologies.Key ResponsibilitiesThe role will...
-
Mps Operational Excellence Specialist
hace 24 horas
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Summary****Responsibilities**Drive operational excellence throughout the sales cycle, including configuration & quote, deal coordination, bid management, margin analysis, Customer Resource Management, revenue recognition, invoicing, or organizational sales reporting.Collaborate with stakeholders to ensure processes support business objectives.Maintain...
-
Cash Application Clerk
hace 3 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Cash Applications Clerk reports directly to the Accounts receivable Supervisor.The Cash Application function consists of clerical and administrative services to ensure the accurate, timely and efficient posting and reconciliation of cash and non-cash payments to customer accounts.Responsibilities**:Cash Applications**- Prepare Cash Reports...
-
Cash Application Clerk
hace 2 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Cash Applications Clerk reports directly to the Accounts receivable Supervisor.The Cash Application function consists of clerical and administrative services to ensure the accurate, timely and efficient posting and reconciliation of cash and non-cash payments to customer accounts.**Responsibilities**:**Cash Applications**- Prepare Cash...
-
Operational Excellence Team Manager
hace 24 horas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob OverviewThe Operational Excellence Team Lead will be responsible for providing professional business and customer service support to Auxis clients, ensuring high levels of customer satisfaction and productivity.