Quality Analyst for Customer Service Team

Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

Full-timeEmployee Status: RegularRole Type: HybridDepartment: Customer ServiceSchedule: Full Time**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE...

Job Description:Customer Service Team Lead (Costa Rica GBS)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...

Job Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble calls; and...

Job Description:Customer Service Team Lead OperationsHuntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...

Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

Overview: We’re seeking a Quality Analyst with a solid background in reporting and analytics to join our team. This role is part of a team that provides business analytics and project leadership to support quality, consistency, and continuous improvement across the business. You will engage management to ensure compliance with quality standards and...

Overview:We're seeking a Quality Analyst with a solid background in reporting and analytics to join our team.This role is part of a team that provides business analytics and project leadership to support quality, consistency, and continuous improvement across the business.You will engage management to ensure compliance with quality standards and performance...

Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

To carry out tasks of quality assurance of the products developed by the sector.Implement corrective and preventive action plans.**What you'll do**:- Meet quality KPI's for all supported functions- Execute quality control procedures (audits) for supported programs in accordance to the SSC CR Q framework and guidelines- Create and follow up coaching processes...

**What we're looking for**:We're looking for an outstanding Customer Service Rep.Looking to learn about new technologies, are passionate about customer service and eager to lead a collaborative team?Then we'd love to speak with you**Position Overview****Primary Responsibilities**Responsible for case management while complying to established Quality Assurance...

Job Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The person will provide support, direction, monitoring, and coaching to the assigned team in...

Job Description:">We are seeking a highly skilled and motivated CUSTOMER SERVICE REPRESENTATIVE to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.">About the Role:">Provide timely and effective...

Job Description:Customer Service Manager (Costa Rica GBS)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...

About Costa Rica's Call CenterWe're a call center based in Costa Rica, dedicated to providing top-notch customer service to our clients.Why Work With Us?We offer a unique opportunity to work from home and enjoy the flexibility that comes with it. Our team is supportive and collaborative, making it an ideal environment for those who thrive in a team...

**Company Description** - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around...

The Service Delivery Analyst is a developing professional role.Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.Identifies policy gaps and formulates policies.Interprets data and makes recommendations.Researches and interprets factual information.Identifies inconsistencies in data or results, defines...

**Your Skills and Experience**We're looking for a highly motivated and organized individual to lead our team of Travel Consultants.The ideal candidate will have prior experience in the corporate travel industry, a solid understanding of the travel industry, policies, procedures, and processes, and advanced skills in travel industry systems.The candidate...

Job Summary:The Service Desk QA will be responsible for objectively monitoring, scoring, and coaching agents in compliance with Service Desk Quality standards and expectations.This position is responsible for accurately recording data, analyzing data, and identifying trends, training gaps, call drivers, and effectively communicating those findings to the...

**Job Summary**- This role is responsible for collaborating with various teams to resolve customer issues, ensuring utmost customer satisfaction and seamless customer service experience.The role involves efficient handling of customer inquiries through multiple channels, meticulous tracking of open tickets, and diagnosing root causes for prompt...