Application Support I

hace 1 semana


San José, Costa Rica Emerson A tiempo completo

**Duties and Responsibilities**
- Responsible for handling technical inquiries for ASCO and Aventics/Numatics products lines as valves, manifolds, fieldbuses, pressure/temperature switches, combustion products, sensors, FRLs, pneumatic and RCS products.
- Responsible for handling pricing requests for domestic and international products (RFQs)
- Work on special projects assigned by the team lead/managers.
- Provide troubleshooting and solutions to warranty and quality issues.
- Ensure files and quotes remain current and organized.
- Comply with service level agreements and performance indicators as required by the organization.

**Qualifications**
- Technical Support or Customer Service Experience: 1-3 years
- Education: Technical degree and Engineering Student (1-2 years) in any of the following disciplines Electronic, Electrical, Mechanical, Electromechanical or Chemical*
- English Level: B2
- Performance: Successful or above

**Working Conditions**

Application and Technical Support team delivers assistance to US customers therefore the person on this position must comply with **US business hours and working days.**
- Schedule: Monday through Friday from 8am to 5pm EST
- US holidays are different from CR holidays. The nature of the business demands coverage for US working days therefore it might be necessary to work on a holiday. This will be notified by the supervisor ahead of time and will be paid according to CR law.


  • Application Support I

    hace 2 semanas


    San José, Costa Rica Emerson A tiempo completo

    **Duties and Responsibilities**- Responsible for handling technical inquiries for ASCO and Aventics/Numatics products lines as valves, manifolds, fieldbuses, pressure/temperature switches, combustion products, sensors, FRLs, pneumatic and RCS products.- Responsible for handling pricing requests for domestic and international products (RFQs)- Work on special...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Description:Citi is seeking a highly skilled Application Support Specialist to join our team. As an Application Support Specialist, you will be responsible for providing technical and business support for users of Citi Applications.Responsibilities:Provide quick resolutions to app issues, drive stability, efficiency, and effectiveness improvements to...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    **Req ID**: 269769We are currently seeking a Application Management Support to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).**Position overview****Position's General Duties and Tasks**:- Backups: Monitor and validate all backups steps: creation, storage, duration, etc.- Disk Space: Validate database space, research root cause if any significant...

  • Application Engineer I

    hace 4 semanas


    San José, Costa Rica Emerson A tiempo completo

    The Application Engineer position is fast paced and detail oriented. The position is responsible for quotations, order entry, customer service, up-selling, assisting the customer in defining solutions that meet specifications/needs, managing the order process and coordinating information between the company and the customer for the full Electric & Pneumatic...

  • Application Engineer I

    hace 2 semanas


    San José, Costa Rica Emerson A tiempo completo

    The Application Engineer position is fast paced and detail oriented.The position is responsible for quotations, order entry, customer service, up-selling, assisting the customer in defining solutions that meet specifications/needs, managing the order process and coordinating information between the company and the customer for the full Electric & Pneumatic...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    Role SummaryThe Network Operations Center (NOC) Technician I is a key member of our team, responsible for delivering high-quality support services to our customers and internal stakeholders.As a NOC Technician I, you will be working in a dynamic environment with a strong focus on collaboration and continuous improvement.You will have the opportunity to...

  • Application Support I

    hace 2 días


    San José, San José, Costa Rica Emerson A tiempo completo

    **Duties and Responsibilities**- Responsible for handling technical inquiries for ASCO and Aventics/Numatics products lines as valves, manifolds, fieldbuses, pressure/temperature switches, combustion products, sensors, FRLs, pneumatic and RCS products.- Responsible for handling pricing requests for domestic and international products (RFQs)- Work on special...

  • Software Engineer

    hace 4 semanas


    San José, Costa Rica Datasite A tiempo completo

    Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What’s yours? Invest...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleCiti is a dynamic organization that requires skilled professionals to deliver exceptional results. As an Application Support Delivery Lead, you will play a crucial role in ensuring the smooth operation of our applications and systems.Key ResponsibilitiesProvide technical support and guidance to internal teams and external vendorsDevelop and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    OverviewCiti is a leading global bank seeking an experienced Enterprise Application Support Specialist to join our team.About the RoleWe are looking for a highly skilled and motivated individual to provide exceptional technical support and maintenance services for our enterprise applications.Key ResponsibilitiesDevelop and maintain accurate and comprehensive...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **Overview:**As an Application Support Tech at Citi, you will play a vital role in ensuring the smooth operation of our applications. Your primary responsibilities will include monitoring and maintaining the stability and performance of our systems, identifying and resolving technical issues, and collaborating with cross-functional teams to deliver...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    6+ months of experience in IT help-desk or desk-side environment. - Advanced written and spoken Portuguese level. - Advanced written and spoken English level. - High School diploma. - Experience in Windows, Mac OS environments - Proven ability to communicate with technical and non-technical staff. Amazon's IT Support is the first point of contact for...


  • San José, Costa Rica Trevipay A tiempo completo

    At TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer's experience and free up funding for growth.We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries.We specialize in payment and...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Associate's degree in Computer science or IT related field, or 2+ year's IT systems or relevant experience- Advanced experience with one or more of the following Operating Systems; Windows, Mac OS, Linux- Intermediate experience with one or more of the following Active Directory, Exchange Management, and SharePoint Management- Intermediate experience in...


  • San José, Costa Rica Western Union A tiempo completo

    **Application Support Engineer - Santa Costa Rica**Would you like to invest your IT expertise in a role in which you can enable the smooth operations of an organization's corporate systems?Are you ambitious to work for a truly market-leading company?Are you interested in joining a globally diverse organization where our unique contributions are recognized...

  • Accountant I

    hace 4 semanas


    San José, Costa Rica TE Connectivity A tiempo completo

    TE Connectivity's Accounting Teams develop, implement and/or maintain one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. They also design operational procedures and processes that meet audit standards and improve...

  • Advisor I, Chat Support

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Webhelp A tiempo completo

    **Customer Service/Support****Location**- Barreal de Heredia, Costa Rica***Job Title:Advisor I, Chat Support**Job Description**:The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements.This position provides customer service support and resolution of routine...

  • Software Engineer

    hace 4 semanas


    San José, Costa Rica Datasite A tiempo completo

    Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What’s yours? Invest...


  • San José, Costa Rica DXC Technology A tiempo completo

    Post and clear DXC’s cash received for DXC Customers’ Trade AR complying with DXC’s processes and procedures. **The Cash Application Consultant will**: **Extra Activities**: Support the Project team in case of a change to a different Cash App and Collections system by providing feedback/ getting involved in testing/ regular communication etc Support...

  • Cash Application Analyst

    hace 3 semanas


    San José, Costa Rica Dxc Technology A tiempo completo

    Post and clear DXC's cash received for DXC Customers' Trade AR complying with DXC's processes and procedures.**The Cash Application Consultant will**:**Extra Activities**:Support the Project team in case of a change to a different Cash App and Collections system by providing feedback/ getting involved in testing/ regular communication etc Support any testing...