Application Management Support

**Req ID**:235499 We are currently seeking a Application Process Support L3 to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). **Position overview** **Position's General Duties and Tasks**: - Incident Management - liaise with Data Support, SMI and TICM Teams to resolve process related issues - Process Escalation - follow-up with client and...

**Application Management Analyst (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Application Management Analyst, for IT enterprise in Heredia, Costa Rica. **Position overview**: **Requirements**: - Bachelor’s degree in computer science, information technology - At least 1-3 years of experience working with Linux. - At least 1 year...

**About the role**:- You as an Application Support Specialist will provide 2nd level support for a Business-Critical Applications**Infor System 21** for the**DHL DGFF** division (100+ countries across the globe).This requires technical abilities to ensure that customer inquiries and issues are resolved within the Service Level Agreement targets.As a member...

**Technical Skills** - Minimum 1 to 2 Years Working experience with Unix or Linux. - Minimum 1 to 2 Years of** **Working experience with any database (MySQL, Oracle, Sybase, DB2, Mango DB or Neo4j). - Intermediate - Advanced English - 6 months of working experience or training knowledge in **one of** new technology like Hbase, HDFS, Kafka, Neo4J, Spark,...

Application Support Specialist - SAP FI/COOur SAP team provides both run (support) and build (projects) services for DPDHL customers around the globe.We add value and deliver high quality by utilizing our expertise in SAP modules (FI/CO/AM/MM and more) and related non-SAP technologies (Coupa, Invoicetrack).This gives us the ability to cover whole product...

**SUMMARY** Begin your career with DHL IT Services! We are seeking for an experienced Principal Application Support Specialist to join our team. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution...

**Req ID**: 259584We are currently seeking a Application Management Specialist to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).**Data Engineer Job Description****JOB PURPOSE AND IMPACT**The Data Engineer will design, build and operate high performance data centric solutions utilizing the comprehensive big data capabilities for the company's data...

This business-critical position as Application support Analyst is required to support daily production batches.This requires research and identification from failed batches to resolutions at the quickest time.This is a business sensitive position that requires attention to detail and quick turnaround.Liaise between various support team across multiple...

**Application Architect (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Application Architect, for IT enterprise in Heredia - Costa Rica. **Requirements**: - Bachelor's Degree in Computer Science or related field - English C1. - Full time (8h). - 5 or more experience as a senior developer in large IT projects - EDI development using...

**Responsibilities**:- Develop and maintain technical support documentation.- Perform start of day checks, continuous monitoring and regional handovers.Expected to adhere to Service Level Agreements, while also promptly raising problems to appropriate technology and business teams.- Perform same-day risk reconciliations.- Use a sharp risk lens, including...

**SUMMARY**:**RESPONSIBILITIES**:- Demonstrate ownership of assigned tickets (tasks) to final restoration and collaborate with other support teams within the organization and external suppliers- Provide proactive investigation and maintenance of the systems - Availability Management- Participate on the projects relevant to services supported by the team...

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

**Introduction**As an IBM Application Architect, you directly help clients transform their business and solve complex problems.You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms.You are a technical leader, serving as a liaison among business partners, technical resources, and project...

**The KYC Application Support Analyst **is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology teams.** **Responsibilities**: - ** Analyze Citi KYC incidents and requests raised by users and work tech support...

**Team/Function Overview**:**Key Responsibilities**We are searching for a highly motivated and enthusiastic person who will provide front line support Citi's proprietary technologies.The role will entail hands-on investigation and issue resolution, incident management and being passionate about taking part in initiatives to improve the production...

**Team/Function Overview**:**Key Responsibilities**We are searching for a highly motivated and enthusiastic person who will provide front line support Citi's proprietary technologies.The role will entail hands-on investigation and issue resolution, incident management and being passionate about taking part in initiatives to improve the production...

4+ years of building financial and operational reports/data sets that inform business decision-making experience - 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience - 5+ years of Managing Cash Application Processes - 5+ years of experience Leading...

**The KYC Application Support Analyst **is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology teams.****Responsibilities**:- ** Analyze Citi KYC incidents and requests raised by users and work tech support...

**Responsibilities**:- Act as the single point of contact for customer questions and concerns.Provide professional, concise communication with customers to improve overall customer satisfaction.- Manage customers' expectations and experience in a way that results in high customer satisfaction.- Engage directly with customers, account management, product...

The Application AdvocateAgent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting the company customer service personnel to ensure high levels of customer satisfaction and productivity. Leading management consulting and outsourcing firm focused on helping organizations...