Application Support Analyst
hace 1 día
**Technical Skills**
- Minimum 1 to 2 Years Working experience with Unix or Linux.
- Minimum 1 to 2 Years of** **Working experience with any database (MySQL, Oracle, Sybase, DB2, Mango DB or Neo4j).
- Intermediate - Advanced English
- 6 months of working experience or training knowledge in **one of** new technology like Hbase, HDFS, Kafka, Neo4J, Spark, Storm and GemFire.
- Knowledge of **any one of** devops tools (Jenkins, TeamCity, Maven, Ansible, Chef, Docker, Git, Puppet and Kubernetes)
**Required Experience**
- Member of a Production Support group in a high availability / mission critical environment.
- Experience in providing communications across business and technology stakeholders at varying levels, across a medium to large scale enterprise.
- Experience in working with various interfacing teams across multiple locations and time-zones.
- Experience in Analyzing and Correcting Data.
- Experience in Incident, Problem Management: Incident tracking & reporting; Problem tracking & reporting until resolution to ensure reduction of production Incidents.
- Experience in dealing with Vendor Application Teams: Co-ordinate with Vendor Support teams on Vendor Application issues & Version upgrades.
**Other**
- Ability to work in an Offshore/Onsite support model.
- High attention to detail.
- Ability to develop collaborative relationships and communicate to management in a clear, concise manner.
- Ability to maintain high standards despite pressing deadlines.
- Ability to solve problems quickly and efficiently.
- Ability to handle highly sensitive, confidential and non-routine information.
- Self-starter with excellent anticipation skills; problem solving; follow up.
- Demonstrated dependability and sense of urgency about getting results.
- Demonstrates high degree of integrity and confidentiality.
- Strong organizational skills.
- Comfortable working in a sometimes hectic, high pressure environment.
- Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment.
- Must be able to prioritize a variety of time-sensitive tasks.
- Must have excellent judgment; independent thinker and resourceful.
- Team player with a positive attitude.
- **Job Family Group**:
Technology
- **Job Family**:
Applications Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
-
Cash Application Analyst
hace 1 día
Heredia, Costa Rica Brenntag A tiempo completo**CASH APPLICATION ANALYST**: Our team in **Heredia** currently has an opening for a **Cash Application Analyst** **YOUR ROLE & RESPONSIBILITIES**: Ensure unapplied cash are identified and investigated. - Review and reconcile all payments received on a current and daily basis - Prepare detailed, accurate and organized accounts receivable reconciliations for...
-
Global Functions Technology
hace 1 semana
Heredia, Costa Rica Citi A tiempo completoThis business-critical position as Application support Analyst is required to support daily production batches. This requires research and identification from failed batches to resolutions at the quickest time. This is a business sensitive position that requires attention to detail and quick turnaround. Liaise between various support team across multiple...
-
Cash Application Junior Analyst
hace 5 días
Heredia, Costa Rica Brenntag A tiempo completo**CASH APPLICATION JUNIOR ANALYST**: Our team in **Heredia** currently has an opening for a **Cash Application Junior Analyst** **YOUR ROLE & RESPONSIBILITIES**: Ensure unapplied cash are identified and investigated. Review and reconcile all payments received on a current and daily basis Prepare detailed, accurate and organized accounts receivable...
-
Application Support Analyst
hace 7 meses
Heredia, Costa Rica Citi A tiempo completoThe Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...
-
Application Support Specialist
hace 5 días
Heredia, Costa Rica DHL A tiempo completoApplication Support Specialist - SAP FI/CO Our SAP team provides both run (support) and build (projects) services for DPDHL customers around the globe. We add value and deliver high quality by utilizing our expertise in SAP modules (FI/CO/AM/MM and more) and related non-SAP technologies (Coupa, Invoicetrack). This gives us the ability to cover whole...
-
Senior Application Support Specialist
hace 3 días
Heredia, Costa Rica DHL A tiempo completoWould you like to be part of DHL IT Services?** **Our Solution Support team is looking for a new team member. As a Senior Application Support Specialist you will provide on-site, on-call support activities for Customer Service Module of ServiceNow Application and ensure that all agreed targets, SLA's and Metrics are met. **What you will do**: - Prioritize...
-
Senior Application Support Specialist
hace 1 semana
Heredia, Costa Rica DHL A tiempo completo**About the role**: - You as an Application Support Specialist will provide 2nd level support for a Business-Critical Applications **Infor System 21** for the **DHL DGFF** division (100+ countries across the globe). This requires technical abilities to ensure that customer inquiries and issues are resolved within the Service Level Agreement targets. As a...
-
Icg Kyc Application Support Analyst
hace 7 meses
Heredia, Costa Rica Citi A tiempo completo**The KYC Application Support Analyst **is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology teams.** **Responsibilities**: - ** Analyze Citi KYC incidents and requests raised by users and work tech support...
-
Application Support Engineer
hace 7 meses
Heredia, Costa Rica FusionHit A tiempo completo**RESPONSIBILITIES AND RELATIONSHIPS** - Act as bridge between business developers to collect requirement build solutions for the business problems. - Liaise with onsite/offshore teams to remove impediments and diagnose/prevent incidents. - keen desire to learn & continuously develop your technical skills. - Be part of the global company (UK, US...
-
Application Management Analyst
hace 6 días
Heredia, Costa Rica NTT DATA A tiempo completo**Req ID**: 205242 We are currently seeking a Application Management Analyst to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). **Position overview** **Position's General Duties and Tasks**: - Create the container infrastructure platform for the company. - Coordinate with other infrastructure teams to meet goals. - Enhance delivery systems...
-
Technical Support Analyst
hace 7 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Objective**: - Production Support analyst is responsible for supporting our CRM Application users by handling queries raised by them. **Functional Responsibilities**: - Handle support tickets raised by internal Moody’s employees seeking help on...
-
Cash Application Analyst
hace 7 meses
Heredia, Costa Rica Stryker A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Ecs/openshift Application Support Analyst
hace 2 semanas
Heredia, Costa Rica Citi A tiempo completo**Responsibilities**: - Develop and maintain technical support documentation. - Perform start of day checks, continuous monitoring and regional handovers. Expected to adhere to Service Level Agreements, while also promptly raising problems to appropriate technology and business teams. - Perform same-day risk reconciliations. - Use a sharp risk lens,...
-
Application Management Support
hace 7 meses
Heredia, Costa Rica NTT DATA A tiempo completo**Req ID**: 269769 We are currently seeking a Application Management Support to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). **Position overview** **Position's General Duties and Tasks**: - Backups: Monitor and validate all backups steps: creation, storage, duration, etc. - Disk Space: Validate database space, research root cause if any...
-
Gpa Applications Support Analyst
hace 7 meses
Heredia, Costa Rica Citi A tiempo completoThe Application Sup Analyst is an entry-level position responsible for monitoring, integrity validations and process execution providing operations support services. Additionally, the Ops Sup Analyst 1 serves as the liaison among Production Support, Finance and Accounting departments, and source systems. The overall objective of this role is to provide...
-
Production Support Analyst
hace 7 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Objective**: - Production Support Analyst Lead is responsible for supporting our CRM Application users by handling queries & escalations raised by them. - This role is required to be acting as a key point of contact for stakeholders around daily...
-
Apps Support Sr Analyst
hace 3 días
Heredia, Costa Rica Citi A tiempo completo**Responsibilities**: - The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Start of day checks, continuous monitoring, and regional...
-
Senior Application Security Engineer
hace 7 meses
Heredia, Costa Rica BMA Group A tiempo completo**Job Title**: **Senior Application Security Engineer** **Job Category**: Professional **Department/Group**: Security Engineering **Position Type**: Full time **Location**: Remote, Costa Rica **Reports to**: Engineering Manager **Senior Application Security Engineer** **What you'll be doing** **Responsibilities**: - Collaborate with software...
-
Application Support Tech C10
hace 5 días
Heredia, Costa Rica Citi A tiempo completoThe Applications Support Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
-
Accounts Receivable Financial Analyst
hace 1 semana
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo2+ years of post-qualification experience in Shared Services Accounts Receivable or Collections.. Business to business collections experience. - Strong analytical skills. - Strong Customer focus. - A work ethic based on a strong desire to exceed expectations. - Proficient in Excel. - Strong interpersonal skills — including written and oral communication...