Partner Business Success Program Manager
hace 6 meses
**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
The world of work is one of the most pressing issues that business leaders face today and, as the defining enterprise platform of the 21st century, ServiceNow is poised to be the platform of choice to tackle this critical imperative. But we will not do it without a robust partner ecosystem leading partner offerings and solutions and that’s exactly where this role comes into play.
We are looking for a highly motivated partner sales and business operations professional to support our growing Alliances & Channel Ecosystem (ACE) sales team in efforts to accelerate and scale the growth of our partner business. You will be joining a fast-paced, high-growth organization that is delivering against one of ServiceNow’s biggest priorities.
**Primary Focus**
- Drive Executive & Cross-Functional Alignment on Partner Readiness for Product Release Updates.
- Ensure proper Partner capacity is trained in product updates.
- Develop Partner selection strategy & capacity planning for key product areas.
- Act as a conduit across Alliances & Channels org on Partner Practice Strategy
- Assess Partner feedback on overall release readiness & make it easy for Partners to stay up to date with product releases.
- Oversee practice gap prioritization strategy
**Qualifications**
- Professional experience in sales, strategy, business development, or partner management is good to have.
- Ability to engage stakeholders, provide clear communications of strategy, and active listening to determine partner needs and issues to assist in refining ongoing strategy and engagement.
- Strong business experience and history of developing business plans, territory development, or strategic analysis.
- Exceptional presentation skills are needed and comfort with communications to senior level partner personae.
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
-
Senior Program Manager, Global Partner Operations
hace 5 meses
Heredia, Costa Rica Workday A tiempo completoYour work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...
-
Program Manager
hace 5 meses
Heredia, Costa Rica Workday A tiempo completoYour work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...
-
Creative Program Manager
hace 5 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAmazon Devices is one of the most innovative and fastest-growing businesses at Amazon. This role sits within Devices Brand Studio, the internal creative partner for Amazon Devices. We handle brand strategy, brand design, visual design, copywriting, and production for Echo/Alexa, E-Reader, Tablets, FireTV, Smart Home, and more.We are looking for a candidate...
-
Investment Program Manager
hace 5 meses
Heredia, Costa Rica Databricks A tiempo completoSLSQ125R113 We are seeking a seasoned Program Manager to lead our Services Investment Program, driving strategic initiatives and ensuring the successful execution of technology investments. As the Investment Program Manager, you will play a pivotal role in shaping the future of our company through effective program management, financial acumen, and...
-
Senior Program Manager
hace 6 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Customer Success Manager
hace 6 meses
Heredia, Costa Rica Hewlett Packard A tiempo completoThe Customer Success Manager will be responsible for Solution/Services Adoption and Client Management including Annual Recurring Revenue/Profit Management, Growth, On-going Services Delivery Management with high customer health, low churn rate and high renewal rate. Responsible for managing overall service quality and customer relationship management...
-
Psst Program Manager
hace 5 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo2+ years of program or project management experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Experience leading remote programs/teams across geographies. - Ability to independently deliver results. - Highly organized, ability to...
-
Creative Program Manager
hace 5 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo2+ years of program or project management experience. - Experience using data and metrics to determine and drive improvements. - Ability to communicate project risks, project status, and results to business stakeholders and senior leadership. - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the...
-
Human Resources Business Partner
hace 5 meses
Heredia, Costa Rica Viant Medical A tiempo completoThe Human Resources Business Partner will support the Viant Medical Costa Rica location. This site has +1500 employees and manufactures medical device products for surgical technologies. The HRBP will report to the Sr. HR Manager at the Costa Rica Location. Our vision is on enhancing the customer experience by building true business partnerships and our...
-
Customer Success Manager
hace 5 meses
Heredia, Costa Rica Hewlett Packard A tiempo completoThe Customer Success Manager will be responsible for Solution/Services Adoption and Client Management including Annual Recurring Revenue/Profit Management, Growth, On-going Services Delivery Management with high customer health, low churn rate and high renewal rate. Responsible for managing overall service quality and customer relationship management...
-
Multi-national Program Manager
hace 5 meses
Heredia, Costa Rica BCD Travel Corporate A tiempo completo**Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!** **Multi-National Program Manager** - Full time, Costa Rica_ As the Multi-National Program Manager, you will be responsible for managing all aspects of assigned client portfolio account(s) to include but not limited to client retention, contract negotiation,...
-
Manager, Customer Success, Strategic Account
hace 5 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce. - 5+ years professional experience developing and leading teams while driving organizational goals. - Bachelor's degree or equivalent practical...
-
Order to Cash Program Manager, Ar Finops
hace 5 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoKnowledge of Lean principles and DMAIC methodology - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - 2+ years of Process Improvements or Project/Program Management Experience Key job responsibilities - Work with the leadership team to...
-
Technical Program Manager
hace 6 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Business Strategy, Operations and Program
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Human Resources Business Partner
hace 5 meses
Heredia, Costa Rica British American Tobacco A tiempo completo**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.** **Come be a part of this journey!** **BAT COSTA RICA** **IS LOOKING FOR A HUMAN RESOURCES BUSINESS PARTNER** **SENIORITY LEVEL**:Mid - Senior Level **FUNCTION**:...
-
Senior Program Delivery Manager
hace 5 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo7+ years of tax, finance or a related analytical field experience - 3+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience - 6+ years of creating process improvements with automation and analysis experience - 5+ years of directly managing and leading a team of 5+ members experience - 7+ years of finance or a related analytical field...
-
Client Success Manager
hace 5 meses
Heredia, Costa Rica Experian A tiempo completoCompany Description **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...
-
Senior Program Manager
hace 6 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo6+ years of working cross functionally with tech and non-tech teams experience - 6+ years of program or project management experience - 6+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements - 6+ years of owning program strategy, end to end delivery, and...
-
Sr Staff IT Project/program Mgr
hace 6 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...