Program Manager

hace 4 meses


Heredia, Costa Rica Workday A tiempo completo

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Support Program and Portfolio team drives internal and cross-team transformation initiatives for Workday Support. We are a high performing team of thought leaders who inspire new ways of thinking about support business challenges and collaborate cross functionally to deliver optimal business outcomes as part of our program initiatives.

El equipo de Programa y Portafolio de Soporte impulsa iniciativas de transformación internas y entre equipos para Workday Support. Somos un equipo de alto rendimiento de líderes de opinión que inspiran nuevas formas de pensar sobre los desafíos comerciales de soporte y colaboramos de manera transversal para brindar resultados comerciales óptimos como parte de las iniciativas de nuestro programa.

About the Role

If you are passionate and driven, believe that the best experience is one delivered together, we’d love to talk to you This role requires all things program management and the willingness to be a change agent in the process. You will partner closely with the program sponsor, business leads and technology teams in defining and executing medium to large, cross-functional programs focused on organization effectiveness and efficiencies aligned with Workday’s scale.
- We are looking for a program manager who understands the value of structure while balancing the need for agility and innovation within that framework. Leveraging program management best practices, this role will identify and manage scope, dependencies, drive timeline alignment, risk management, health and status reporting and driving on time delivery of outcomes and deliverables.
- Responsibilities- Lead Support program team or workstreams. Includes creating cohesive program plans and milestonesMonitor and report progress against program objectives and goals-
- Represent Global Support program priorities and progress to influence and enable corporate initiative.-
- Establish quantified business impact goals and measurement models to provide insight, track progress, and inform operations and conceptual planning.-
- Develop and execute on internal communications plan-
- Identify risks and issues and execute on plans to mitigate or prevent- Fluent English at a business level.

Acerca del rol
Si eres apasionado y motivado, crees que la mejor experiência es la que se vive juntos, nos encantaría hablar contigo Este rol requiere todo lo relacionado con la gestión de programas y la voluntad de ser un agente de cambio en el proceso. Colaborará estrechamente con el patrocinador del programa, los líderes empresariales y los equipos de tecnología para definir y ejecutar programas multifuncionales de tamaño mediano a grande centrados en la eficacia y eficiencia de la organización alineados con la escala de Workday.
- Buscamos un director de programa que comprenda el valor de la estructura y al mismo tiempo equilibre la necesidad de agilidad e innovación dentro de ese marco. Aprovechando las mejores prácticas de gestión de programas, esta función identificará y gestionará el alcance, las dependencias, impulsará la alineación de los cronogramas, la gestión de riesgos, los informes de salud y estado e impulsará la entrega puntual de resultados y entregables.
- Postúlate con una versión en inglés de tu CV. Gracias.

**Responsabilidades**:
- Liderar el equipo o los flujos de trabajo del programa de soporte. Incluye la creación de planes e hitos de programas coherentes.-
- Liderar la colaboración entre expertos en la materia de soporte global interfuncional y líderes de entrega para identificar, diseñar, priorizar y supervisar el desarrollo y la implementación de herramientas y procesos de soporte.-
- Monitorear e informar el progreso en comparación con los objetivos y metas del programa.-
- Representar las prioridades y el progreso del programa de soporte global para influir y permitir la iniciativa corporativa.-
- Establezca objetivos de impacto



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