Client Services Representative

hace 1 día


Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

**Job Description**:
Experian Automotive is searching for an onboarding team member who will be a key contributor to the Client Services and Sales team.

Ability to handle multiple tasks and priorities at the same time.

Diagnose, research, and resolve Billing problems for different products.

You will be a high-performing resource for the Onboarding Team,

providing support to Automotive sales representatives and customers, responding to requests for verification and validations, information, products, and services.

You will address verification requests and service needs, as well as setting up accounts in a timely manner involving the appropriate internal departments and staff to ensure requirements are met and perform validation on multiple data instances.

You will provide the highest possible level of service, utilizing your deep competencies in a variety of product and operational areas.

**Qualifications**:

- Advanced English Language skills, both verbal and written.
- High School degree. Bachelor's degree highly preferred.
- Minimum of 2 years of customer support experience
- Strong PC, Microsoft Office, and internet knowledge
- Advanced problem solving, analytical, and customer service skills
- Strong organizational skills with the ability to work independently and attention to details.
- Ability to work in a fast-paced environment with fluctuating priorities and tight deadlines
- Ability to work closely with diverse group of internal / external organizational members
- Must be able to clear the company’s pre-employment screening.
- Desirable experience on related position, performing vetting and research.

Additional Information

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

LI-ML2

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._



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