OTC Senior Analyst

hace 6 días

San José, Costa Rica Bacardi A tiempo completo

**Your Opportunity**

The OTC Senior Analyst reports directly into the Rebates supervisor and is responsible for delivering Best In-Class OTC being responsible for rebates management with a strong priority in driving high level of process standardization and improvement in area.

Key responsibility areas are:

- Rebates Management
- Drive process standardization and improvement and align the process to the upcoming technology changes impacting the area.
- Meet and exceed customer service, SLA, and Key performance indicator targets.
- Identify strategic opportunities through which BES can drive additional value for Bacardi.

**About You**

Bacardi Enterprise Service is looking for high performing individuals who are success driven and interested in a career at Bacardi. This role will be responsible for executing rebate management processes and drive high level of standardization and efficiency into the process.

**Responsibilities**:
**With our Consumer at the heart, your key focus will be to**:

- Perform tasks related to Order to Cash within the Bacardi Enterprises Services, which serves over 84 legal entities and Corporate Headquarters operations for Americas and Europe.
- Rebates Management: Manage all activities associated with rebates processing which includes creation, maintenance, and settlement.
- Perform periodic status reports,
- Analyse balances as well as Balance Sheet and P&L account to propose manual adjustments as necessary to assure financial information is properly stated.
- Perform rebate balance sheet and P&L accounts reconciliations.
- Coordinate invoice coding
- Coordinate credit notes creation and posting.
- Request and follow up on invoice and overspent approval.
- Ensure proper controls are in place and comply with all SOX controls applicable to the processes.
- Prepare documentation for internal and external audits
- Identify and drive high level of process efficiency and effectiveness
- Maintain a mindset of continuous improvement by constantly striving for ways to improve the processes.
- Interact and collaborate with local business partners to identify strategic opportunities through which BES - COSTA RICA can drive additional value for Bacardi.
- Ability to handle multiple and changing priorities while working in a matrixed organization
- Deliver best in class customer services to the organization to achieve our NPS targets.
- Superior communication skills, written and verbal, able to effectively address all levels within the organization.
- Works cooperatively with the organization and is committed to the overall team objectives.
- Experience communicating directly with senior leadership, including managing issue resolution at high levels in the organization.
- Proven experience building business relationships with all levels of the organization.
- Ability to work in a fast-paced environment and successfully manage a rapidly changing environment.
- Manage escalation and keep track of common mistakes and complaints.
Attend regular touchpoint meetings with key stakeholders (Commercial team, local finance, Customer Service and Logistics) to share results, challenges and require support.
- Create and update process documentation/maps to ensure business continuity. Consistently propose, meet, or exceed Service Level Agreements and Key Performance Indicators.
- Be a role model of our company pillars: Fearless, Family and Founders Mentality.
Setting up commitments, scheduling monthly or regular lets talks, keep and work on primo profile and development.

Skills and Experience

**The Skills & Experience needed to create your legacy**
Experience working in Shared Services environments.
- Advanced in English
- Finance Background.
- Experience using SAP platform.
- Strong analytical, diagnostic, and problem-solving skills.
- Ability to prioritize tasks and manage his/her time efficiently.
- Ability to push creative thinking beyond the boundaries of existing company practices and mindsets.
- Detail oriented with the ability to capture information in a clear, concise manner and can adapt information for various audiences.
- Intermediate knowledge in Excel.
- Bachelor student or equivalent in Accounting or finance.
Proactive individual that can collaborate and build effective relationships across all levels of the organization.
- Works well in a team environment and is a self-starter that continuously is thinking on how things can be done better requiring mínimal direction and support.
- Knowledge of standard business practices and professionalism in a customer service environment
- Works well in a team environment and is a self-starter that continuously is thinking on how things can be done better requiring mínimal direction and support.
- Knowledge of standard business practices and professionalism in a customer service environment
- Advanced knowledge of MS Office (outlook / excel / word / PowerPoint / Teams)
- Proactive individual that can collaborate and build effective relationships

  • Business Analyst for OTC Operations

    hace 3 días

    San José, San José, Costa Rica Bacardi A tiempo completo

    Job SummaryBacardi Enterprise Service is seeking a highly skilled Business Analyst to join our team. As an OTC Senior Analyst, you will be responsible for delivering Best In-Class OTC services by driving process standardization and improvement in the rebates management area.About the RoleIn this role, you will perform tasks related to Order to Cash within...

  • OTC Rebates Senior Analyst

    hace 3 días

    San José, Costa Rica Bacardi A tiempo completo

    YOUR OPPORTUNITY The OTC Rebates Sr. Analyst reports directly into the Rebates Team Lead and is responsible for delivering Best In-Class OTC service. Being responsible for rebates management with a strong priority in driving high level of process standardization and improvements in area. Key responsibility areas are: - Rebates Management - Drive process...

  • OTC Cash Apps Analyst

    hace 3 semanas

    San José, Costa Rica Bacardi A tiempo completo

    YOUR OPPORTUNITYThe OTC Cash Application Analyst, reports directly to the OTC Cash Application Supervisor in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or increase customer service, and build new capabilities. Responsibilities include the delivery of Best In Class OTC processes...

  • OTC Collections Sr Analyst

    hace 2 semanas

    San José, Costa Rica Bacardi A tiempo completo

    YOUR OPPORTUNITYThe OTC Sr. Analyst, reports directly to the OTC Accounts Receivable Team Lead of Global Shared Services Center in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or- increase customer service, and build new capabilities. Responsibilities include the delivery of Best...

  • OTC Accounts Receivable

    hace 4 días

    San José, Costa Rica Bacardi A tiempo completo

    **Your Opportunity** The Rebates Analyst, reports directly to the OTC Rebates Team Lead in support of its mission to expand the BES OTC footprint using shared services to reduce costs, maintain or increase customer service, and build new capabilities. Compromised to deliver best in class services for the OTC processes in accordance with negotiated Service...

  • OTC Cash Applications Jr. Analyst

    hace 7 meses

    San José, Costa Rica Bacardi A tiempo completo

    **Your Opportunity** The OTC Cash Application Clerk, reports directly to the OTC Cash Application Supervisor in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or increase customer service, and build new capabilities. Responsibilities include the delivery of Best In Class OTC...

  • OTC Cash Applications Jr. Analyst

    hace 2 semanas

    San José, Costa Rica Bacardi A tiempo completo

    **Your Opportunity** The OTC Cash Application Clerk, reports directly to the OTC Cash Application Supervisor in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or increase customer service, and build new capabilities. Responsibilities include the delivery of Best In Class OTC...

  • OTC Rebates Senior Analyst with Italian

    hace 1 semana

    San José, Costa Rica Bacardi A tiempo completo

    YOUR OPPORTUNITY The OTC Rebates Sr. Analyst reports directly into the Rebates Team Lead and is responsible for delivering Best In-Class OTC service. Being responsible for rebates management with a strong priority in driving high level of process standardization and improvements in area. Key responsibility areas are: - Rebates Management - Drive process...

  • OTC Cash Applications Jr. Analyst

    hace 2 días

    San José, Costa Rica Bacardi A tiempo completo

    **Your Opportunity** The OTC Cash Application Clerk, reports directly to the OTC Cash Application Supervisor in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or increase customer service, and build new capabilities. Responsibilities include the delivery of Best In Class OTC...

  • SAP Senior Functional Consultant- OTC

    hace 7 meses

    San José, Costa Rica DXC Technology A tiempo completo

    The focus of this role will be on SAP diverse modules, like OTC, PTP, RTR, EWM, TMS. The ability to perform hands on configuration into the respective module including understanding the integration points to other areas is required. **Desired Skills and Experience** - BS of Engineering (computing/industrial/electronic/mechatronic) plus 6 years...

  • Solution Delivery Expert OTC

    hace 3 días

    San José, Costa Rica Mondelēz International A tiempo completo

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.** You support system activities in a specific process area, including analysis, design, and overseeing the implementation of system changes to increase effectiveness and efficiency aligned with...

  • OTC Cash Applications Specialist

    hace 2 días

    San José, San José, Costa Rica Bacardi A tiempo completo

    About the RoleThe OTC Cash Application Analyst is a key member of our team, responsible for delivering exceptional results in accordance with negotiated Service Level Agreements.Key ResponsibilitiesProcess daily cash receipts, unapplied cash, and prepaid cash accounts.Analyze discrepancies and research reasons for inability to post payments.Apply payments in...

  • Business Development Analyst for Global Order-to-Cash Operations

    hace 1 día

    San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

    At Zm Financial Systems, we empower people to make better decisions and achieve brighter futures through innovative financial solutions.As a Senior Analyst in our Global Business Services-Order To Cash team, you will play a critical role in supporting process design and documentation within OTC functional areas. Your collaboration with various business...

  • Ar Analyst

    hace 2 semanas

    San José, Costa Rica MSD A tiempo completo

    The OTC Analyst will be in charge of functions in the OTC area related to accounts receivable and finance, portfolio management, projects, migration, implementation and improvement of processes, dispute resolution, communication with clients and compliance with policies Additionally, the management Some of the professional elements necessary for this job...

  • Collections Junior Analyst

    hace 3 días

    San Francisco, Costa Rica Bosch Group A tiempo completo

    Company Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

  • Invoicing Financial Analyst

    hace 2 meses

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the RoleThis is a critical position within Experian, responsible for ensuring timely and accurate invoicing to clients across various portals. As an Invoicing Financial Analyst, you will play a key role in supporting the company's growth by streamlining billing processes.We are seeking an experienced professional with 2-3 years of billing/OTC...

  • Senior Accounts Receivable Specialist

    hace 11 horas

    San José, San José, Costa Rica Emerson A tiempo completo

    Overview of the RoleThe Emerson company is seeking a skilled Senior Accounts Receivable Specialist to join its team. This position plays a vital role in managing transactional activities and inquiries related to payments received from customers.Key ResponsibilitiesUtilize multiple systems for tracking, gathering information, researching, and documenting...

  • Global Process Optimization Expert

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

    Job OverviewZm Financial Systems is seeking a highly skilled Senior Analyst- Global Business Services-Order To to join our team.Job DescriptionWe are looking for an experienced professional to support process design and documentation within OTC functional areas. The successful candidate will collaborate with business partners to ensure effective process...

  • SAP OTC Junior Functional Consultant

    hace 7 meses

    San José, Costa Rica DXC Technology A tiempo completo

    **Key Responsibilities**: The focus of this role will be on SAP diverse modules, like OTC, PTP, RTR, EWM, TMS. The ability to perform hands on configuration into the respective module including understanding the integration points to other areas is required. - BS of Engineering (computing/industrial/electronic/mechatronic) plus 3 years business/technical...

  • Rebate Management Specialist

    hace 11 horas

    San José, San José, Costa Rica Bacardi A tiempo completo

    Unlock Your Potential in OTC RebatesThe role of OTC Rebates Senior Analyst at Bacardi Enterprises Services is a key position that demands strong analytical and problem-solving skills, as well as excellent communication abilities. As part of the Rebates Team Lead's direct report, you will be responsible for delivering Best-In-Class OTC service by driving...