Workforce Management Intern
hace 2 semanas
**Company Description**
Company Description
- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology._
**Job Description** Position Summary**
The Intern Workforce Analyst’s primary responsibility is to ensure daily service levels in all Operational Units by working closely with local leadership. Ensure the most effective use of its workforce against key performance metrics.
**General Job Responsibilities**
- Reporting and analysis of site head count numbers, identify the need of trainings or any offline activities, placement of new hire associates, and team shift bid processes.
- Reporting of Service Level KPIs are under this position’s responsibility.
- Provision of timely, accurate and relevant reporting to support business processes with a view to review, prioritize, streamline, and automate existing operational reporting ensuring the reports that are produced provide high value with mínimal manual effort.
- Perform other functions related to the position.
**Qualifications**
- Advanced student of Industrial Engineering or graduated from technical high school from Executive for Service Centers
- Microsoft Office proficiency (Word, Excel, Power Point)
- Teamwork
- Able to work in a fast-paced environment.
- Assertive communication
- Accountability
- Medium Excel knowledge.
- English level B2+/C1
**Additional Information**
All your information will be kept confidential according to EEO guidelines.
-
Workforce Management Expert
hace 30 minutos
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoRole OverviewThe Workforce Analyst is responsible for ensuring daily service levels in all Operational Units. This involves working closely with local leadership to ensure the most effective use of the workforce against key performance metrics. Key responsibilities include:Maintaining a balance between production volume and planned capacities to ensure all...
-
Workforce Management Support
hace 3 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completoIntroductionAt IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Workforce Management Analyst- Remote
hace 2 semanas
San José, Costa Rica Uniform Advantage Brands A tiempo completo**ABOUT UA/UNIFORM ADVANTAGE BRANDS** ***As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020. While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working...
-
Workforce Management Analyst- Remote
hace 3 semanas
San José, San José, Costa Rica Uniform Advantage Brands A tiempo completo**ABOUT UA/UNIFORM ADVANTAGE BRANDS*****As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020.While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working...
-
Workforce Analyst
hace 3 semanas
San Francisco, Costa Rica Bosch Group A tiempo completoCompany Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Workforce Analyst
hace 13 horas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- _Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...
-
Workforce Planning Analyst
hace 3 semanas
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Join a team that is changing millions of lives.**- Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...
-
Workforce Management Support Internship
hace 3 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Workforce Planning Specialist
hace 10 horas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Overview">Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Our team of 9,000...
-
Real Time Analyst for Workforce Management
hace 2 semanas
San Francisco, Costa Rica Bosch Group A tiempo completoCompany Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Workforce Management Real Time Analyst
hace 3 semanas
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! The Workforce Management Real Time Analyst provides real-time feedback and historical reporting to Operational Management, Senior Leadership,...
-
Erc Workforce Management Senior Analyst, Erc Wfm
hace 4 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo4+ years of WFM/Business Intelligence experience or equivalent - 3+ years of experience in customer support operations - Experience in developing reports and dashboards using OBIEE, SQL, QuickSight or other reporting platforms - Bachelor's degree or significant college course work, or preferably in Engineering, Business Administration, Mathematics, Science...
-
Real Time Analyst For Workforce Management
hace 1 semana
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...
-
Workforce Management Real Time Analyst
hace 4 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get startedThe Workforce Management Real Time Analyst provides real-time feedback and historical reporting to Operational Management, Senior Leadership, and our...
-
Strategic Workforce Development Lead
hace 6 horas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoEquifax is where careers come alive. If you're passionate about creating an environment that fosters personal and professional growth, we invite you to explore this opportunity.**Job Overview:**The Strategic Workforce Development Lead will drive employee engagement and development across all resident organizations by designing, implementing, and executing...
-
Sr. Workforce Scheduler
hace 3 semanas
San José, San José, Costa Rica Amazon Web Services Costa Rica Sociedad De Responsabilidad Limitada - K56 A tiempo completo5+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree in Business Administration, Operations Management, Data Science or related field.- Experience defining...
-
Workforce Operations Analyst
hace 10 horas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoAbout Us">At Bill Gosling Outsourcing, we are dedicated to the career development of our people. We strive to create a fun, diverse, and engaging workplace that promotes both personal and professional growth.">Job Description">The Workforce Management Real-Time Analyst provides real-time feedback and historical reporting to Operational Management, Senior...
-
Workforce Analyst
hace 2 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor’s Degree in a quantitative field (engineering, economics, math, statistics) - Experience of 1+ years in leading a team. - Experience building capacity models using various statistical tools for forecasting and optimization. Job summary The Workforce Manager will be in charge of onboarding the team with tools and processes that can support the...
-
Workforce & Capacity Manager, Inbound Ops
hace 1 semana
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- University bachelor's degree completed.- 5+ years of experience in Capacity/Workforce management roles in for large scale operations.- 3+ years of experience as...
-
Workforce Development Consultant
hace 30 minutos
San José, San José, Costa Rica Splunk Old (Read Only) A tiempo completoAbout the OpportunityWe are excited to offer a Workforce Development Consultant position at Splunk. As a member of our People organization, you will have the opportunity to work closely with HRBPs, business teams, and other stakeholders to drive strategic workforce development initiatives.In this role, you will be responsible for analyzing people data and...