Workforce & Capacity Manager, Inbound Ops

About the RoleThe WFM Real Time Analyst/Duty Monitor will be responsible for monitoring inbound call traffic and ensuring efficient distribution based on staff availability.This role requires effective English communication skills, B2+/C1 (written/verbal), and 2+ years of experience in a workforce role in a corporate environment.You will also need 2+ years...

Amazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English a our recruitment team works in several jurisdictions.- 5+ years of experience as Front-line Manager/Lead in corporate environments of at least 15 individuals (and/or) 2+ years of experience as Group Manager leading and...

OverviewCiti seeks a Financial Operations Manager to lead the Full Suite Ledger support team in Costa Rica. This role oversees general system operations support processes, including inbound feeds monitoring, system runbook processing and monitoring, system performance and integrity validations, communications and common support for end-users.Key...

**OTSI (Object Technology Solutions, Inc) has an immediate opening for Data Entry I**_DATA ENTRY I (HYBRID/LOCATION)_**Description**:This role will give you the opportunity to work with key leaders and a global team, supporting initiatives to improve the overall employee experience, FOW/Distributed work and overall company strategy.**MAJOR...

The FRSS Pit Crew is the talent development and capacity management program, which enables organizational agility through end-to-end process management, while building the fungible talent pipeline that accelerates CSS digital transformationThe Pit Crew manager partners with Regional Process Leads and functional managers to drive optimal capacity allocation...

**Basic qualifications**:- 2-3 years of management experience, 15+ direct reports is preferred.- Experience on Advertising or similar fields.- Excellent analytical, problem solving and logical reasoning skills.- Excellent people skills.- Extremely detail oriented.- Excellent time management and prioritization skills.- Strong troubleshooting and...

At Cheetah Digital, we are marketers at heart.Our mission is to help the best brands in the world create meaningful and profitable relationships with their customers.Our technology and services solve complex marketing challenges and drive exceptional results for enterprise brands across the globe.As Cheetahs, we are builders and believers who are comfortable...

The Latam Staffing Office Manager is accountable for management of the Non-Employee Staffing Office relationship across our LATAM countries as well as leading our recruitment efforts for Staff Augmentation hiring across LATAM and our Global Issues Management team.Requires a strong problem solver with a keen appreciation and skill in stakeholder relationship...

Job Summary:We are seeking an experienced Operations Manager to join our team at Amazon Support Services Costa Rica. As a key member of our Defect Prevention and Resolution (DP&R) team, you will be responsible for managing a team of business support staff, including Quality, Automation, Analytics, Content, Training, and Workforce.

**#ChangeMakers****Ready to make an impact?**We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.We empower our employees to perform and make an impact, to question the status quo, to drive...

Citi's **Supply Chain Operations (SCO) **delivers secure buying and paying channels for third party vendors and employee reimbursements in 90+ countries globally as part of the broader **Chief Operating Office** **(COO)** organization.Our mission as the purchase to pay operations team (Supply Chain Operations) responsible for purchase orders, invoice...

As First Factory's Project Manager you'll be responsible for handling our company's ongoing projects.You will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track.You will need to possess fluent English proficiency, both spoken and written, in order to effectively communicate and provide...

About the Role: Sgf Global is seeking an experienced Manufacturing Operations Manager to lead our industrial engineering efforts. This is a dynamic role that requires a strong understanding of manufacturing operations and the ability to analyze complex data sets.Responsibilities: Manage manufacturing capacity and optimize production processesAnalyze data...

**About the Role**:The LatAm Strategic Initiatives team drives innovation in the region by identifying, building, and incubating new business bets.As a Strategic Initiatives team member, you will lead and own the end to end process to bring to life new business ideas, as well as special projects that span beyond the core operation, requiring collaboration...

**OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for a **Project Manager III**PROJECT MANAGER III (REMOTE/HYBRID)**MAJOR RESPONSIBILITES**:Responsible for the creation and execution of people-oriented change management strategies which comprise of person-based communications, training, adoption, and support plans, to ensure our...

AMS Supply Chain ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Global Operations prioritizes putting customers and partners first by developing the workforce of the future.This involves strategic, inclusive, and collaborative working culture.At our core, we strive to uphold HPE's values - to...

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests.As a financial institution that touches every region of the world and every sector that shapes your daily life.Citi's **Supply Chain Operations (SCO) **delivers secure buying and paying channels for third party vendors and...

The Ops Accounting Analyst 2 is a developing professional role.Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.Identifies policy gaps and formulates policies.Interprets data and makes recommendations.Researches and interprets factual information.Identifies inconsistencies in data or results, defines...

We're working to be the most customer-centric company, and strive to be the best employer on earth.To get there, we need exceptionally talented, bright, and driven people.We are looking for a Recruiting Manager to provide the direct leadership to a team of talented recruiters in charge of sourcing and recruiting for Amazon Advertising in Latin America and...

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Project Manager to join our team in Barreal de Heredia, Costa Rica.*NOTE* If you are open to Remote/ Work from Home please...