Ab Senior Customer Advisor
hace 1 semana
3+ years sales experience.
- Experience on prospecting and building pipeline.
- Proficient on English Language (Written and spoken).
- Proven experience owning a territory and building a plan for success.
- Experience on leading customer engagements via consultative and solution based selling.
- Excellent communications skills with the ability to manage challenging conversations in a professional manner.
Job summary
Amazon Business gives organizations of all sizes access to hundreds of millions of products in a shopping experience built for businesses. Amazon Business serves Public Sector customers that love the convenience of shopping online. However, federal, state and local procurement officials require solutions that fit how public entities operate. The Amazon Business team is dedicated to developing solutions that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers.
Senior account Representatives are responsible for both building and managing their book of business leveraging solution-selling, traditional and digital prospecting tactics, and supporting long-term strategic customer relationships following the initial prospect/onboarding and stabilization period. The primary areas of responsibility include prospecting, expert knowledge of features and products to create a personalized solution for each institution (feature adoption), and developing relationships with buying decision makers across functional areas such as Information Technology, Facilities, and more.
Roles and Responsibilities
- Meet or exceed targets for customer acquisition and customer spend adoption.
- Initiate prospecting and lead generation activities within Public Sector organizations.
- Assisting customers with registration and presenting registered customers with Amazon Business account tours.
- Educating and networking with key prospect and customer contacts.
- Relay market needs and requirements back to internal Amazon teams including Product, Management, Technical and Category Management teams.
- Drive customer satisfaction.
- Work closely with marketing, merchandising, business development, customer service and other internal Amazon stakeholders.
- This is an inside sales role.
Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
- Excellent communications skills with the ability to manage challenging conversations in a professional manner.
- Ability to prioritize and demonstrate discipline in exceeding goals.Strong ownership, bias for action and willingness to roll-up your sleeves
- Expert use of MS Office Suite
- Knowledge of procurement and source to pay methods
- BA/BS degree
-
Senior Advisor
hace 3 semanas
San José, Costa Rica Constellis A tiempo completo*** The Senior Advisor shall provide expert guidance and provide the advice and technical assistance needed to develop, implement, and sustain cybersecurity policies, strategies, and organizational frameworks at MICITT, while supporting effective interagency coordination on cybersecurity between MICITT and other key stakeholders in the GoCR (including with...
-
Senior Advisor
hace 2 días
San José, San José, Costa Rica Constellis A tiempo completo***The Senior Advisor shall provide expert guidance and provide the advice and technical assistance needed to develop, implement, and sustain cybersecurity policies, strategies, and organizational frameworks at MICITT, while supporting effective interagency coordination on cybersecurity between MICITT and other key stakeholders in the GoCR (including with...
-
Senior Cyber Advisor
hace 4 semanas
San José, San José, Costa Rica Sincerus Global Solutions Inc A tiempo completoAre you looking to make a difference in security cooperation?Sincerus is looking for an experienced cyber defense professional to provide expert advisory services to the Costa Rica Ministry of Science, Innovation, Technology, and Telecommunication (MICITT) to support the development of the national cyber plan of action in support of Global Defense Reform...
-
Sales Customer Advisor Roles
hace 3 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoRange of 2+ to 6 years of years sales experience. - Experience on prospecting and building pipeline. - Proficient on English Language (Written and spoken). - Proven experience owning a territory and building a plan for success. - Experience on leading customer engagements via consultative and solution based selling. - Excellent communications skills with the...
-
Ab Senior Customer Advisor
hace 2 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo3+ years sales experience. - Experience on prospecting and building pipeline. - Proficient on English Language (Written and spoken). - Proven experience owning a territory and building a plan for success. - Experience on leading customer engagements via consultative and solution based selling. - Excellent communications skills with the ability to manage...
-
Customer Service Advisor
hace 2 días
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Description:Customer Service Advisor (Order Management) (Temporary - 6 months)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations.Our chemical products number in the thousands and are sold worldwide to...
-
Customer Service Advisor
hace 4 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're looking for a customer-oriented Customer Service Advisor (Escalations) to support our clients with excellent customer service while managing high-severity issues.You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure.In this role, you'll act as liaison between...
-
Investigations Advisor, Ra, Global Advisor Program
hace 3 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoL4 Sr. Investigator with a strong process knowledge in their respective function (can be Level 3 with 1+ years of experience with a proven top performer record). - Process expertise in all RA functions and Orgs. especially Vendor segment. Indicated on the resume.- Should have had the exposure of advising peer Investigators- Strong verbal and written...
-
It Advisor
hace 3 semanas
San Francisco, Heredia, Costa Rica Re:Sources Global A tiempo completoCompany Description**Job Description**:As a Solution Center Advisor, we are seeking a talented and professional people to join our team.These individuals will provide a world-class customer service experience to customers and partners in problem identification and resolution on various technologies.Furthermore, individuals will utilize troubleshooting skills...
-
Customer Service Advisor
hace 2 semanas
San Pedro, Costa Rica Tek Experts A tiempo completoOverview: We’re looking for a customer-oriented Customer Service Advisor (Escalations) to support our clients with excellent customer service while managing high-severity issues. You’ll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure. In this role, you’ll act as liaison...
-
Sr Cybersecurity Advisor
hace 7 días
San José, San José, Costa Rica Culmen International Llc A tiempo completoOverview:Established in 2004, Culmen International is committed to enhancing international security, strengthening homeland defense, optimizing government operations and providing humanitarian assistance around the world.We provide technical and management expertise, develop innovative technology solutions, and deliver youth care services, logistics,...
-
Sr. Customer Service Advisor South Region
hace 3 semanas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Description:Sr.Customer Service Advisor South RegionHuntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...
-
Manager, Sjo Professional Services, Amazon Business
hace 4 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor’s Degree - 4+ Years of People Management Experience - 3+ years’ experience hiring, leading and developing top talent - Proficient on English Language (Written and spoken) - Experience providing technology project leadership to Enterprise / Large Enterprise customers - Knowledge of the Procure-to-Pay cycle, ERP systems and integration...
-
Sr. Customer Service Advisor Daily Solutions/Fgi
hace 3 semanas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Description:Sr.Customer Service Advisor Daily Solutions/FGI LeaderHuntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate...
-
Customer Service
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree or equivalent- Project management experience- Experience in leading broader, cross-functional, continuous improvement projects that may or may not have global impact and demonstrate skillful usage of lean tools, project management skills, and continuous improvement cycles (DMAIC, Kaizen 6 step, etc.).Ability to generate and understand...
-
Benefits Advisor
hace 2 semanas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Description:Benefits Advisor (Heredia, Costa Rica)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and...
-
HR Advisor
hace 1 semana
San José, Costa Rica Carlson Wagonlit Travel A tiempo completoHR Advisor - (2200016B) CWT es una de las principales empresas de gestión de viajes digitales del mundo y, como plataforma de gestión de viajes Business-to-Business-for-Employees (B2B4E), las empresas y los gobiernos confían en nosotros para mantener a su gente conectada, en cualquier lugar, en cualquier momento, de cualquier forma, y en todo el mundo....
-
Site Leader
hace 2 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo7+ years’ experience as People Manager (leading people) including other people managers - Proficient on English Language (Written and spoken) and Spanish (Written and spoken) - Bachelor’s degree (university degree) in business, accounting, marketing, engineering or related discipline - Experience on leading stakeholder engagements and presentations with...
-
Sales Advisor
hace 2 semanas
San José, Costa Rica Quark Expeditions A tiempo completo**Quark Expeditions is the leading polar expedition travel company headquartered in Toronto, Canada. We operate cruises to Antarctica and Arctic regions (Greenland, North Canada, Svalbard) on board of 3 modern polar expedition ships - Ultramarine, Ocean Explorer, and World Explorer. Since 1991, Quark has been establishing a tradition of firsts in polar...
-
Senior Specialist, Customer Care
hace 3 semanas
San José, San José, Costa Rica Western Union A tiempo completo**Senior Specialist, Customer Care **- **Santa Ana, Costa Rica**Are you looking to play a key role in helping tackle money laundering and other financial crime?Are you ready to unleash your potential in a global business that is committed to moving money for better?Join Western Union as an Senior Specialist, Customer Care.**Western Union powers your...