Customer Care Analyst Iii Brasil
hace 1 semana
Input orders from internal or external customers into Salesforce and Oracle System.
- Create, retrieve, open and validate customer purchase orders prior to inputting in the Salesforce and Digital Platforms.
- Perform customer set up activities as needed to ensure accurate processing orders and delivery of goods and services
- Handle daily hold reports
- Create new contacts and accounts for end users or sold to/ship to accounts.
- Do password resets, licenses queries like upgrades, transfers and fix for licensing
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Customer Care Analyst Ii Brasil
hace 18 horas
San José, Costa Rica Emerson A tiempo completo**Responsibilities**: - Input orders from internal or external customers into Salesforce and Oracle Systems - Create, retrieve, open, and validate customer purchase orders prior to inputting in the Digital Platforms. - Perform customer set up activities as needed to ensure accurate processing orders and delivery of goods and services - Create new contacts...
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Customer Care Analyst Iii Brazil
hace 7 días
San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities** - Input orders from internal or external customers into Salesforce and Oracle System. - Create, retrieve, open and validate customer purchase orders prior to inputting in the Salesforce and Digital Platforms. - Perform customer set up activities as needed to ensure accurate processing orders and delivery of goods and...
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Customer Care Analyst Ii Us
hace 7 meses
San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities** - Input orders from internal or external customers into Salesforce, SAP and Oracle systems. - Create, retrieve, open, and validate customer purchase orders prior to inputting in the Salesforce and Digital Platforms. - Perform customer set up activities as needed to ensure accurate processing orders and delivery of goods and...
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Customer Care Analyst Ii Us
hace 6 días
San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities** - Input orders from internal or external customers into Salesforce, SAP and Oracle systems. - Create, retrieve, open, and validate customer purchase orders prior to inputting in the Salesforce and Digital Platforms. - Perform customer set up activities as needed to ensure accurate processing orders and delivery of goods and...
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HR Customer Care Specialist
hace 7 días
San José, Costa Rica The Coca-Cola Company A tiempo completo**Key Responsibilities** Ensuring proper understanding of employee’s needs or concerns, communicating with professionalism while building a trust relationship to become the first and main point of contact for the employees - Conducting appropriate research and analysis according to each request Determine and provide accurate first contact resolution and...
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Customer Care Administrator
hace 7 meses
San José, Costa Rica Emerson A tiempo completoThe Customer Care Administrator will be part of a team that provides outstanding customer care experience as Emerson’s frontline representative. This role is primarily responsible in handling customer contact inquiries and provide appropriate resolution, through the customer’s preferred and available communication channels. This role is vital in shaping...
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Sea Logistics Customer Care Specialist
hace 7 meses
San José, Costa Rica Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. ** Your Role**: Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front...
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Mas Customer Care Team Lead
hace 2 semanas
San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities** - Participate as a Team Leader in the local Business, Engineering, & Support Team organization, representing the needs and requirements of the Customer Care organization - Communicate issues/concerns/needs of the local team to Americas Customer Care Leader - Communicate issues/concerns/needs/policy of Costa Rica HR/Management...
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Customer Care Representative
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoExperian is a leading global information services company that unlocks data to create opportunities for consumers, businesses, and society.We're thrilled to be recognized by FORTUNE as one of the 100 Best Companies to work for. Additionally, we've been named in the World's Most Innovative Companies by Forbes Magazine for five consecutive years.As a Customer...
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Sea Logistics Customer Care Specialist
hace 7 meses
San José, Costa Rica Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. ** Your Role**: Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front...
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Sea Logistics Customer Care Specialist
hace 2 días
San José, Costa Rica Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. - ** Your Role **:Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide...
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San Francisco, Heredia, Costa Rica Cencora A tiempo completoOverviewCencora is a dynamic company seeking a skilled Financial Services Credit Analyst III to join our team. This role is an excellent opportunity for individuals who want to grow their careers in a fast-paced and supportive environment.Job DescriptionThe Financial Services Credit Analyst III will be responsible for performing credit evaluations, data...
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Logistics Analyst
hace 4 días
San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completoAbout the Role">This is an exceptional opportunity to support our NAM Quick Group team as an analyst for the Revenue Care Team. As a key member of the team, you will play a crucial role in analyzing data and performing special projects to improve process efficiency.
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Customer Care Associate
hace 7 meses
San José, Costa Rica Emerson A tiempo completo**As a Customer Care Associate, YOU will**: - Drive material allocation for Systems and Software project and spares requirements according to requestor-expected and supply chain delivery lead times - Own and execute total account management and end-to-end Order Fulfillment Processes - Establish long-term business relationship with Emerson offices,...
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Customer Care Resolution Specialist
hace 2 semanas
San José, San José, Costa Rica Western Union A tiempo completoSenior Specialist, Customer Care - Santa Ana, Costa RicaWe're looking for a detail-oriented and analytical professional to join our team as a Senior Specialist, Customer Care. As part of the Non-Payment Claims team, you will be responsible for investigating claims to provide resolutions to customers within 20 days.The ideal candidate will have 1-2 years'...
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Sea Logistics Customer Care Representative
hace 10 horas
San José, San José, Costa Rica Kuehne+Nagel A tiempo completoAbout Kuehne+NagelWe are a leading logistics company dedicated to providing exceptional service and solutions to our customers.Salary InformationThe estimated annual salary for this position is between $60,000 and $90,000, depending on location and experience.Job DescriptionKey Responsibilities:Provide proactive customer support and consulting services to...
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Bilingual Customer Care Manager
hace 1 semana
San José, Costa Rica Sendwave A tiempo completo**Who we are**: Sendwave is on a mission to make sending funds to loved ones as easy and affordable as sending a text. What makes us stand out in a sea of similar apps? We deeply care about the diasporas and communities we serve — and that comes with a sense of connection to the markets we operate in. We strive to make life better for everyone who touches...
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Customer Care Team Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completoAbout the RoleWe are seeking an experienced Customer Care Team Lead to join our team at Kuehne+Nagel. This is an exciting opportunity to develop your career with a leading logistics organization.Key Responsibilities:Lead and direct the Customer Care Team, ensuring high-performance execution and quality delivery.Implement and manage regional customer care...
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Cyber Security Analyst III
hace 2 meses
San José, San José, Costa Rica Syniverse A tiempo completoJob Summary:Syniverse is a leading global company that enables intelligent connectivity for the world's most recognized brands. We are seeking an experienced Cyber Security Analyst III to join our team and contribute to the development of cross-team guidance and delivery of enterprise-level cyber security programs.Key Responsibilities:Collect, review, and...
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Customer Care Operations Manager
hace 3 meses
San Francisco, Heredia, Costa Rica Aligntech A tiempo completoTransforming Smiles and Changing LivesAlign Technology, a leader in medical devices, is seeking a Customer Care Supervisor to oversee the internal call center. This role involves ensuring quality service and operational performance within the parameters of program and delivery standards.Key ResponsibilitiesManage the activities of the call center team,...