HR Project Manager, Regional Expansions, Pxt

hace 1 día


San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

3+ years’ experience of relevant HR project/program management experience.
- Bachelor’s Degree
- Expertise in leading large-scale (global or regional) project management of complex expansion projects, related to new geographies and/or businesses.
- Experience in working with project planning methodologies, tools, and leading change through data-driven solutions

Job summary
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us make history, here’s your chance to accelerate our growth and ability to serve our customers on the PXT Expansions Team.
This role will have regional scope, supporting all Amazon business lines as well as growth across all countries in the Americas region. This particular role will support legal entity changes, new employee type launches, as well as medium and large sized expansions. More specifically, the majority of the workload will be within medium complexity new-country launches, high complexity in-country launches.
Key job responsibilities
The Regional HR Project Manager owns the delivery of employee life-cycle services implementation project work stream(s), accountable for defining and launching new services to support employees in Americas locations. They are able to marshal resources and orchestrate multiple activities at once to get things done. Through excellent project management, support the development of frustration free Associate processes by questioning and challenging. The individual will at all times be driving to the desired end state (a fully integrated and tiered employee lifecycle services model) and ensuring the voice of the customer is reflected in everything that we do. This individual will build and maintain successful partnerships with the Employee Lifecycle Service teams, HR stakeholders and key business sponsors across the Americas and global AET organization. They will work with and establish project teams and ensure that all agreed projects are progressing and delivering desired results on time and in budget, to include: process improvements, employee lifecycle shared services, HR systems and delivery capability.
As required, the Regional HR Project Manager will maintain relationships with internal/external vendors/parties to ensure teams are engaged and effectively utilizing the best tools available. They also transparently report on project progress and status consistently. They will effectively manage multiple priorities and projects of different complexity levels. The Regional Project Manager will assess new initiatives and projects to evaluate how they can support the strategic goals of AET and its growth. The role requires the ability to grow and maintain key relationships with HR partners to ensure non duplication of projects and to drive global engagement on key initiatives. They will also contribute to process improvement initiatives as appropriate for their level, and support deployment of tools and processes to support expansion needs. At times there may be a need to work on projects for other geographic locations outside of the Americas region.
About the team
The PXT Expansions team is a centralized Human Resources (HR) project and program management team which seeks to enable Amazon’s strategic growth through HR work streams of expansion projects. The team performs work in various programs and projects some of which include new country and in-country expansions. We work with various stakeholders at multiple levels within the organization as well as customers in order to deliver on this work.
- HR shared services experience
- A formal qualification in project management (such as PMP or PgMP)
- Possesses working knowledge of employment laws and market practice within regional geographies, partners effectively with relevant stakeholders to incorporate local practice into project plans.
- Demonstrates Customer Obsession: Possesses strong business acumen and drives expansion project management with customer interests as focal point.
- Ability to work with a high degree of autonomy and discretion through ambiguous phases of expansion project development.
- Proven ability to influence and drive results laterally and remotely through HR and cross-functional colleagues. Ability to influence effectively with Regional-level partners and leaders of specialist central function teams (eg Compensation + Benefits, Payroll, HR Services, etc).
- Possesses excellent communications skills: exemplifies Amazon’s leadership principles effectively internally and externally to new business partners, vendors and the community.
- Strong problem solving and critical thinking skills. Demonstrates humility and openness to multiple perspectives in leading project decision making.
- Ability to travel up to 10% - regional and some international travel may be required.


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