Soft Collections Agent

Job Summary: The Collections Analyst position reports directly to the BPO Supervisor. The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures. This Collections Analyst must be able to work in a fast-paced...

Job Summary: The Collections Analyst position reports directly to the BPO Supervisor. The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures. This Collections Analyst must be able to work in a fast-paced...

Job Summary: The Collections Analyst position reports directly to the BPO Supervisor. The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures. This Collections Analyst must be able to work in a fast-paced...

We are still growing with new and exciting opportunities - Be a part of our team! Bill Gosling Outsourcing is looking for **Collections Agents **to work in our beautiful office in Heredia, Costa Rica. As a **Collections Agent, **you will: Review account status/information thoroughly by using the tools available and find the best solution for the customer...

The Intermediate Collector will analyze delinquent customer issues, develop solutions and implement action plans to resolve delinquencies in a timely and effective manner. Take appropriate action to recover overdue payments. Evaluate and clearly communicate account status. Identifies and solves problems that arise; makes decisions based on insights gained...

Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved. - Negotiate payment terms/arrangements if applicable. - Review account status/information thoroughly to understand the customer’s...

Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved. - Negotiate payment terms/arrangements if applicable. - Review account status/information thoroughly to understand the customer’s...

**Objective**: To assist with short and mid-range planning based on continuous analysis of forecasted requirements, trends, staffing variables, and real-time performance of operations based on workforce management principles for the contact center. The WFM 1 position must determine alternative plans to successfully meet key performance indicators (KPIs)...

**Objective**: Manage a team efficiently fulfilling account’s contract requirements through proper and efficient use of company and client resources. **Hard skills**: - Schedule flexibility: to work all schedules weekdays, weekends (must). - Flexibility to work on any GAM site. (must) - Performance Appraisal score greater than 3.00 for the last 3 months...

Preparación del material courier para la respectiva exportación del día, manipulación y sorteo Completar formularios y reportes correspondientes a la operación Digitar, sortear material, tramitar de bultos retenidos, realiza re pesaje relacionados con el material en tramite de exportación Revisar y procesar todo el material (WPX Export) que va a ser...

**Objective**: To assist with short and mid-range planning based on continuous analysis of forecasted requirements, trends, staffing variables and real time performance of operations based on workforce management principles for the contact center. The WFM 1 position must determine alternative plans to successfully meet key performance indicators (KPIs)...

**What you will do** - Handle the escalations of issues from Collections, Billing, and Sales to drive timely andsuccessful resolutions - Develop team members to reach their professional potential - Monitor team performance and address any training or performance issues - Identify and execute process improvement opportunities that drive global...

Company Description At Publicis Groupe, we are looking for a Asset Manager fluent in English fluent in English to join our production Hub at Publicis Global Delivery, our talent powerhouse, the global interconnected network that provide offshore & nearshore solutions for our partners - sister companies´ business worldwide. We are a never sleeps machine of...

1+ year of experience in payroll, finance, HR or related field. - Fluent English, strong written and verbal skills - MS Office experience. - Ability to maintain strict confidentiality regarding. payroll and employee issues. - Outstanding interpersonal skills: must display patience, humor and helpfulness at all times - front line contact for employee...

**Objective**: **Hard skills**: - Basic CCNA experience (module 1 or 2) (must). - Microsoft (MSCE), Comptia knowledge (plus). - Prior Customer Service experience. (desired). - Schedule Flexibility. **Soft skills**: - Ability to function in a team environment. - Excellent Customer service skills. - Capability to assimilate a dynamic...

**Objective**: **Hard skills**: - Basic CCNA experience (module 1 or 2) (must). - Microsoft (MSCE), Comptia knowledge (plus). - Prior Customer Service experience. (desired). - Schedule Flexibility. **Soft skills**: - Ability to function in a team environment. - Excellent Customer service skills. - Capability to assimilate a dynamic...

**ITDS HR Platform Support** At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent across the globe. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business and together we share the pride of building one of the world’s...

Conduct and arrange on-the-job training for new hires and current employees in Operational Areas; including procedures, processes, product, and client training, and maintain up-to-date manuals, scripts, and other job aid documents. _ **What you’ll do**: - Provide general instructional training in a classroom or virtual setting on processes and products...

_The trainer not only delivers training as needed but also will assess knowledge among the trainees and communicate results on a regular basis to all the parties involved. A trainer will be assisting in overseeing all day-to-day efforts of maintaining all SOP’s up to date. May also include Product and client training. Plan, coordinate and monitor the flows...

_The trainer not only delivers training as needed but also will assess knowledge among the trainees and communicate results on a regular basis to all the parties involved. A trainer will be assisting in overseeing all day-to-day efforts of maintaining all SOP’s up to date. May also include Product and client training. Plan, coordinate and monitor the flows...