Soft Collections Agent

As a Soft Collections agent, you will: Call customers who are 1 to 5 months late on their bills to attend to arrange payments and understand the reason why they are behind.Take necessary follow-up actions until the customer issues are fully resolved.?Key ResponsibilitiesMake outbound and take inbound calls to arrange payment.Negotiate payment...

Job Summary: The Collections Analyst position reports directly to the BPO Supervisor. The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures. This Collections Analyst must be able to work in a fast-paced...

Job Summary: The Collections Analyst position reports directly to the BPO Supervisor. The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures. This Collections Analyst must be able to work in a fast-paced...

Job Summary: The Collections Analyst position reports directly to the BPO Supervisor. The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures. This Collections Analyst must be able to work in a fast-paced...

Job Summary: The Collections Analyst position reports directly to the BPO Supervisor.The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures.This Collections Analyst must be able to work in a fast-paced...

The Collections Operations Senior Analyst role executes operational processes to enable efficiencies in the collections team.Critical thinking and innovative problem solving are necessary to ensure that processes are managed effectively and issues are resolved quickly.Success will require working as a team with other departments to accomplish goals.**What...

We are still growing with new and exciting opportunities - Be a part of our team!Bill Gosling Outsourcing is looking for **Collections Agents **to work in our beautiful office in Heredia, Costa Rica.As a **Collections Agent, **you will:Review account status/information thoroughly by using the tools available and find the best solution for the customer where...

We are still growing with new and exciting opportunities - Be a part of our team!Bill Gosling Outsourcing is looking for **Collections Agents **to work in our beautiful office in Heredia, Costa Rica.As a **Collections Agent, **you will:Review account status/information thoroughly by using the tools available and find the best solution for the customer where...

The Collections Analyst will be in charge of the analysis of delinquent customer issues, develop solutions and implement action plans to resolve delinquencies in a timely and effective manner.Providing customer service regarding collections issues, preparing reports, process refunds, process and review account adjustments, resolve client discrepancies and...

The Intermediate Collector will analyze delinquent customer issues, develop solutions and implement action plans to resolve delinquencies in a timely and effective manner. Take appropriate action to recover overdue payments. Evaluate and clearly communicate account status. Identifies and solves problems that arise; makes decisions based on insights gained...

Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable.Take necessary follow up actions until the customer issues are fully resolved.- Negotiate payment terms/arrangements if applicable.- Review account status/information thoroughly to understand the customer's inquiry/need.-...

Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved. - Negotiate payment terms/arrangements if applicable. - Review account status/information thoroughly to understand the customer’s...

**Objective**: To assist with short and mid-range planning based on continuous analysis of forecasted requirements, trends, staffing variables, and real-time performance of operations based on workforce management principles for the contact center. The WFM 1 position must determine alternative plans to successfully meet key performance indicators (KPIs)...

**Objective**: Manage a team efficiently fulfilling account’s contract requirements through proper and efficient use of company and client resources. **Hard skills**: - Schedule flexibility: to work all schedules weekdays, weekends (must). - Flexibility to work on any GAM site. (must) - Performance Appraisal score greater than 3.00 for the last 3 months...

**Objective**:Manage a team efficiently fulfilling account's contract requirements through proper and efficient use of company and client resources.**Hard skills**:- Schedule flexibility: to work all schedules weekdays, weekends (must).- Flexibility to work on any GAM site.(must)- Performance Appraisal score greater than 3.00 for the last 3 months (must).-...

**Objective**: To assist with short and mid-range planning based on continuous analysis of forecasted requirements, trends, staffing variables and real time performance of operations based on workforce management principles for the contact center. The WFM 1 position must determine alternative plans to successfully meet key performance indicators (KPIs)...

Preparación del material courier para la respectiva exportación del día, manipulación y sorteoCompletar formularios y reportes correspondientes a la operaciónDigitar, sortear material, tramitar de bultos retenidos, realiza re pesaje relacionados con el material en tramite de exportaciónRevisar y procesar todo el material (WPX Export) que va a ser...

**Objective**:To assist with short and mid-range planning based on continuous analysis of forecasted requirements, trends, staffing variables and real time performance of operations based on workforce management principles for the contact center.The WFM 1 position must determine alternative plans to successfully meet key performance indicators (KPIs) targets...

**What you will do** - Handle the escalations of issues from Collections, Billing, and Sales to drive timely andsuccessful resolutions - Develop team members to reach their professional potential - Monitor team performance and address any training or performance issues - Identify and execute process improvement opportunities that drive global...

1+ year of experience in payroll, finance, HR or related field. - Fluent English, strong written and verbal skills - MS Office experience. - Ability to maintain strict confidentiality regarding. payroll and employee issues. - Outstanding interpersonal skills: must display patience, humor and helpfulness at all times - front line contact for employee...