Collections Agent
hace 3 semanas
Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.
- Negotiate payment terms/arrangements if applicable.
- Review account status/information thoroughly to understand the customer’s inquiry/need.
- Respond to inquiry/need and decide upon the most appropriate solution, if applicable.
- Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.
- Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.
Tipo de puesto: Tiempo completo
Salario: ₡900,00 al mes
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Soft Collections Agent
hace 4 semanas
Ubicación Belén, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo**Bill Gosling Outsourcing** is looking for Soft Collections agents to work in our beautiful office in Heredia, Costa Rica. As a Soft Collections agent, you will: - Call customers who are 1 to 5 months late on their bills to arrange payments and understand the reason why they are behind. - Take necessary follow-up actions until the customer issues are...
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Collections Agent
hace 4 semanas
Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completoWe are still growing with new and exciting opportunities - Be a part of our team! Bill Gosling Outsourcing is looking for **Collections Agents **to work in our beautiful office in Heredia, Costa Rica. As a **Collections Agent, **you will: Review account status/information thoroughly by using the tools available and find the best solution for the customer...
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Collections Agent
hace 1 semana
Heredia, Costa Rica Torran Talent A tiempo completoReview account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved. - Negotiate payment terms/arrangements if applicable. - Review account status/information thoroughly to understand the customer’s...
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Experienced Call Center Agents
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Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo**Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!** Bill Gosling Outsourcing is currently looking for **Experienced Call Center Agents** to work based on our beautiful office in Costa...
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Customer Support
hace 3 semanas
Heredia, Costa Rica Experian A tiempo completoCompany Description **Experian® is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.** Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments - from buying a...