Customer Success Agent

**Job Purpose**:Performs as an advisor for the customer regarding products and services implementation including consulting and support.Drives high adoption levels on products and services capabilities.Increase the usage of licenses and service hours.Responsible of identifying new sales, upselling, cross-selling opportunities and transfer them to the sales...

**Job Purpose**: Primary contact for the customer inquires regarding products and services. Drives high adoption levels on products and services capabilities. Increase the usage of licenses and service hours. Increase customer engagement by identifying new sales, upselling, cross-selling opportunities and transfer them to the sales team. Provide effective...

**Job Posng: Sales Agent** **Company**: Direct Business Soluons **Locaon**: California, USA **Posion Type**: Full-me **About Us**: Direct Business Solutions a dynamic and innovative Call Center company dedicated to delivering top-quality services to our customers. With a strong focus on customer sasfacon and a commitment to excellence, we have become a...

This is an exciting time for Appvance as enterprises are embracing AI to radically improve testing efficacy and product quality.We just secured our Series C round of $13 million to disrupt the $120 billion antiquated software testing market and finished 2021 with over 200% growth.To accelerate our growth, we are seeking an experienced Customer Success...

We are seeking a highly organized and detail-oriented customer success expert to join our team. You will build and maintain strong relationships with our business partners, proactively identify and address any issues, and work closely with cross-functional teams to ensure their success. Key Responsibilities: - Act as the primary point of contact for...

**Job Summary**- This role is responsible for creating and executing account business plans and customer success plans while handling monitoring and analyzing deal's P&L performance to ensure overall success.The role supports the end-to-end execution of deals including proposal, negotiation, delivery, contract renewal etc.**Responsibilities**- Creates and...

Now, let's delve into the specifics of this critical role. As a Customer Success Engineer, you are responsible for your Customer Success and Adoption within a portion of the BU contributing to 50% of the ARR. The primary responsibility is to help customers through increased product adoption, identifying expansion opportunities, and cultivating customer...

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients...

Job Description: The Enterprise Customer Success Manager is a critical role that ensures the ability of Customer Success to scale and provide success activities across all customer segments through a high-ratio, low-touch engagement model. This role focuses primarily on driving retention and adoption, and therefore excels at risk recognition and mitigation...

Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren’t afraid to stand...

Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place...

Requisitos:English level B2- 85% Intermediate use of computer programs - Windows environment Ability to type proficiently High School Degree + Work experience. Actividades a realizar: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your...

The **Sr.Customer Success Account Manager,** will be part of our **Customer Success** organization.Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings.To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers...

The Cisco Contact Center Business Unit is a global leader in contact center solutions.Our software portfolio enables businesses to provide world class customer care to their customer base.The contact center industry is currently going to through several major transformations: rapid transition from premises solutions to cloud-delivered solutions, and...

This is an exciting time for Appvance as enterprises are embracing AI to radically improve testing efficacy and product quality. We just secured our Series C round of $13 million to disrupt the $120 billion antiquated software testing market and finished 2021 with over 200% growth. To accelerate our growth, we are seeking an experienced Customer Success...

This position provides customer service support and routine problem resolution via chat and mail, related to our customers' products or services. **Responsibilities**: - Attend to customer needs using support tools and resources to provide an appropriate solution. - Maintain a basic knowledge of the customer's products and/or services. - Document details...

Job Description This role is an exciting opportunity to be a Valued team member in the newly created Customer Excellence Group , working from the Regional Success Centre in Costa Rica to drive customer success and platform adoption across AMS.You'll work with some of the most important customers, helping them unlock the full potential of our products while...

**Our Team**The Customer Success and Business Consulting team provides closed-loop support and partnership with Catalina's sales teams to create a seamless customer experience by positively engaging with and for Catalina's customers to generate sustainable success.Catalina's Customer Success team works directly with our CPG, Retail, and Data Services...

**Our Team** The Customer Success and Business Consulting team provides closed-loop support and partnership with Catalina’s sales teams to create a seamless customer experience by positively engaging with and for Catalina’s customers to generate sustainable success. Catalina’s Customer Success team works directly with our CPG, Retail, and Data...

Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren’t afraid to stand...