Giam Partner Relationship Management Lead

hace 10 horas


Heredia, Costa Rica Citi A tiempo completo

The Global Identity & Access Management (GIAM) Lead is a management level position responsible for accomplishing results through the management of a team or department to initiate and maintain relationships with GIAM partners. The overall objective of this role is to manage a global team that works directly teams within the GIAM organization to relay helpful process information to partners as well as building relationships supportive of GIAM’s overarching mission of managing identities and access management for all of Citi’s users.

**Responsibilities**:

- Identify Citi businesses and partners supported by the GIAM organization
- Establish relationships with partners that allow for the management of expectations and patience during problem solving exercises.
- Recommend process improvements based on insights derived from regular communications and interactions with partners.
- Develop new and improved procedures and process control manuals as needed
- Manage and oversee the tasks and professional development of GIAM PRM team members
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Ability to manage a global team.

**Qualifications**:

- Minimum 5 years of relevant experience related to Information Security
- People management experience
- Advanced English level
- Experience interacting with information security services
- IS certifications are a plus but not required
- Consistently demonstrates clear and concise written and verbal communication
- Proven influencing and relationship management skills
- Proven analytical skills

**Education**:

- Bachelor’s degree/University degree finished
- Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

C13
- **Job Family Group**:
Technology
- **Job Family**:
Information Security
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting



  • Heredia, Costa Rica Citi A tiempo completo

    As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our **Enterprise Operations & Technology** teams are charged with a mission that rivals any large tech company....

  • Lead Security Partner

    hace 7 meses


    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Legal & Compliance Schedule: Full Time **Company Description**: Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower...


  • Heredia, Costa Rica Citi A tiempo completo

    The Strategic Supplier Relationship Lead is a global role and monitors the performance and develops relationships with all HRSS Suppliers. This position manages the BAO (Business Acclivity Owner) requirements for multiple suppliers and will lead the consistent evaluation of all HRSS suppliers (with a current focus on Payroll Suppliers) ensuring both the...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    **_ Responsibilities: _** - Manages the operational business relationship of large accounts, often with global/regional reach; serves on account team, providing operational perspectives. - Plans and leads business analyses and provides recommendations to sales teams and business units. - Acts as a point of escalation and collaborates with other functions to...


  • Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    The Team Leader develops positive relationships with customers and Account Managers to drive account revenue retention and growth. By collaborating with internal partners, the Inside Sales Team Leader delivers outstanding service and a valuable solution. The position will lead a defined book of business aligned by customer segment within a geography and will...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are...


  • Heredia, Costa Rica VMware A tiempo completo

    **Job Description - SASE **Partner Architect SASE Center of Excellence - Costa Rica** **Why will you enjoy this new opportunity?** Enterprises are moving from just trying and testing SD-WAN and SASE to a full-scale rollout. Do you want to join a global team of dynamic, self-starter network engineers who want to lead our clients and partners in deploying...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. Individual contributor responsible for providing mainly office-based sales support for the Relationship Management and Business Development Teams. The associate will work to support team members to manage relationships while growing mandates and revenue...


  • Heredia, Costa Rica Citi A tiempo completo

    As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our **Finance Transformation** teams are charged with a mission that rivals any large tech company. Our technology...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Planning Lead

    hace 6 días


    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and...


  • Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: Tebra is seeking an HR Business Partner to join the team to support our growing company. This senior generalist role will balance tactical execution with strategic guidance, serving as an employee champion and change agent. As a senior member of the HR team, you will act as a key resource for internal partners across the business. You...

  • Third Party Management

    hace 7 meses


    Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - Independently assess’ risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. - Governance and oversight may include (not limited to) technology operational risk, risk for example. - Resolves transactional level escalations coming...


  • Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT COSTA RICA IS LOOKING FOR A BUSINESS RELATIONSHIP ASSOCIATE** **SENIORITY LEVEL**:Manager **FUNCTION**: DBS **SALARY...

  • Reporting Partner

    hace 6 meses


    Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering - Responsible for following established guidelines and identifying and resolving problems - Use some...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    **_ Responsibilities: _** - Contributes to the operational business relationship management of large accounts, may manage the operational business relationship of small, domestic accounts. - Conducts and reviews moderately complex business analysis. - Resolves operational issues, which may require collaboration with cross organizational teams, in support of...


  • Heredia, Costa Rica Citi A tiempo completo

    The Strategic Supplier Relationship Analyst is a global role and monitors the performance and develops relationships with all HRSS Suppliers. This position manages the BAO (Business Acclivity Owner) requirements for multiple suppliers and will lead the consistent evaluation of low risk HRSS suppliers (with a current focus on Payroll Suppliers) ensuring both...


  • Heredia, Costa Rica BCD Travel Corporate A tiempo completo

    **SUMMARY**: The Security Baseline Technical Account Manager (TAM) is responsible for ensuring BCD CyberSecurity services and solutions provide an unrivaled experience producing exceptional satisfaction for BCD’s partners, and will lead the implementation of new solutions as they become available. The TAM must have the ability to work across multiple...