Account Operations Management Support

hace 3 días


Heredia, Costa Rica Hewlett Packard A tiempo completo

**_ Responsibilities: _**
- Contributes to the operational business relationship management of large accounts, may manage the operational business relationship of small, domestic accounts.
- Conducts and reviews moderately complex business analysis.
- Resolves operational issues, which may require collaboration with cross organizational teams, in support of the customer requirements.
- Conducts research, analyzes data, and presents findings for projects of moderate to high complexity.
- Performs operational performance reviews with the customer/partner and supports improvement plans. (Reviews typically include topics such as special pricing, inventory levels and procurement plans, delivery performance, claims, and disputes impacting the financial position of the account).
- Consults and advises on operational matters of low complexity to internal clients on peer level.

**_ Education and Experience Required: _**
- First-level university degree or equivalent experience.
- Typically 2-4 years of related experience with experience, preferably in supply chain, customer service, procurement or financial management.

**_ Knowledge and Skills: _**
- Strong communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
- Intermediate understanding of core HP businesses and the revenue cycle.
- Strong research and analytical skills.
- Demonstrated familiarity with Microsoft Office tools, particularly Excel, Word, and PowerPoint.
- Basic project management skills.
- Developing ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
- Developing ability to establish and maintain good relationships with external customerspartners on peer level and one level above.

About HP

You're out to reimagine and reinvent what's possible—in your career as well as the world around you.

So
are we. We love taking on tough challenges, disrupting the status quo,
and creating what's next. We're in search of talented people who are
inspired by big challenges, driven to learn and grow, and dedicated to
making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP's commitment to diversity, equity and inclusion - it's just who we are.

From the boardroom to factory floor, we create a culture where everyone is
respected and where people can be themselves, while being a part of
something bigger than themselves. We celebrate the notion that you can
belong at HP and bring your authentic self to work each and every day.
When you do that, you're more innovative and that helps grow our bottom
line. Come to HP and thrive



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